Jui’s Cakes & Treats

They suck at Customer service!!!

Kristy here is damn amazing!
She served me well and plus she is very positive.
Heart warming welcome and if you want cakes that are eggless its the best place to be here.

Atmosphere: 5

Food: 5

Service: 5

I ordered the Rasili Rasmalai cake for my spouse's birthday. Their cake was delicious and after taking the first bite, I was like, I do not want to share the cake with anyone and eat the whole cake by myself. We had bought two cakes from them earlier as well and they are consistent with taste and quality.

Atmosphere: 5

Food: 5

Service: 5

I would not recommend this place for cakes. The quality and taste were quite ordinary, while the price was significantly higher compared to other bakeries that provide better options in both flavor and presentation

Atmosphere: 4

Food: 1

Service: 4

Today, I picked up a cake and that was really amazing moreover the lady at the front counter was very humble and nice. They told me to pick up the cake like after one hour of calling and that too a customized one.Their customer service is very nice and welcoming.
I really recommend this place for every occasion, for sure I will be visiting here soon. Do try their rasmalai cake and chocolate marble. I appreciate their effort and customer service. It was delicious.
Thank jui's cakes and treats.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Veggie Puff, Brownie Fantacy, Fruit Garden

Dropped by the store yesterday to pick up some sweets but they were closed when google says opened. Disappointed.

Atmosphere: 1

Food: 1

Service: 1

We picked up a marble cake, and a few different dessert cups and they were all so delicious! Not too sweet, but very flavorful desserts. We also tried their tea and it was one of the best we've ever had! I'm definitely returning :)

Atmosphere: 5

Food: 5

Service: 5

We dropped by the store on a friends recommendation. We got mango cake which was too good. Balanced sweetness and creaminess. The cakes are eggless which is good for those who prefer it. They also had good selection for the cakes in cup.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mango

They have no respect for customers and were rude once they got the money for the order. And even price are higher. They made us wait 1/2 hr just for one cup cake and puff. They simple come out and go in

Atmosphere: 1

Food: 1

Service: 1

I ordered a cake for my spouse's birthday and it was really delicious, full of flavours and as fresh as it could be.

Atmosphere: 5

Food: 5

Service: 5

They have no respect for customers and were completely impatient and rude once they got the money for the order. This is a review for two orders we had placed on two different occasions. The first time, we ordered a layered cake and asked for a magenta colour flowers and and the sides of the cake to have a magenta to cream gradient. They never denied our request and told us they will do exactly that. My husband went to pay in person but he did not know the specifics of the order. When he went they tried to reconfirm the details with him, but he said please talk to my wife as I don’t know the design she ordered. He also called and told me. When I tried call them to understand what they wanted my husband to confirm, they said they already spoke to my husband and hung up abruptly. I called again and explained that he doesn’t know the order, and they put me on hold saying that they are calling the girl with whom I placed the order, and I could hear them speaking and the other girl said something and she comes and tells me that the order details are the same as what we initially discussed on instagram, and hangs up. When we went to pick up the cake they were 30 mins late, and the colour of the cake was a mauve colour not magenta at all. And their excuse was that if they add more colouring to get the magenta, the cake would be bitter. They never told us that when we asked for the magenta colour. They didn’t say anything about the colour not being possible. And when I asked about why they hung up abruptly and why the lady refused to speak to me when I called, they pretended not to know of my call. They took a photo of the cake and then let us take it. By the time the cake was unboxed to cut, the cake had started to look like a leaning tower of Pisa. It was melting or slanting due to uneven weight distribution. At this point I was too frustrated and didn’t bother calling them because it was evident they weren’t going to treat us right. All they cared about was getting the money and not the customers.

Atmosphere: 1

Food: 3

Service: 1

I was waiting in a line and this girl completely ignored me and started taking order from the person who came after me . Totally unprofessional and rude .

Atmosphere: 1

Food: 4

Service: 1

Recently discovered this spot in Scarborough and it was my second visit here today. I loved the ambiance ✨ There’s veggie puff is soo good. And the cups i tried their rasmalai and oreo and both of them were decentt :) Loved it.🫶🏻

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Veggie Puff, Rasmalai

They did an excellent job with a custom order and the cake was delicious

Food: 5

Service: 5

This is the best eggless cake and cupcakes we’ve ever had! So glad we found this place—such reasonable prices compared to other vegan spots.

Atmosphere: 4

Food: 5

Service: 4