KFC

3495 Sheppard Ave E, Scarborough
(416) 291-5003

Recent Reviews

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Shazam

Worst customer service that I have ever experienced and it is consistently bad service.

Atmosphere: 1

Food: 1

Service: 1

Mary Turner

I ordered a game day meal and got a single meal. I ordered a large matty melt poutine and recieved nothing. Absolutely ridiculous.

Regal 9009

My experience at this store was terrible. I ordered online and had them deliver my wings to my house. When I went to pick them up, the store front staff informed me that they didn’t have wings. They could have either declined the order or apologized, but instead, they smiled and told me that they had sold out. This was the worst experience I’ve had at this location, and I definitely won’t be buying from them again. I suspect that the store’s lack of concern for customers is due to some kind of corruption.

Atmosphere: 1

Service: 1

Ryan Chen

Good food at great prices and a convenient location. The kitchen staff were friendly and welcoming, especially the lady in the kitchen. Great value overall.

Atmosphere: 5

Food: 5

Service: 5

Dennis Tulloch

Clean and fast service

Syed Ishaq Ali

This was one of the worst customer service experiences I’ve had at a KFC. The staff were rude and completely ignored customers waiting at the counter. Employees avoided eye contact and continued talking among themselves instead of acknowledging anyone.
When someone finally responded, the attitude was dismissive and unprofessional. No apology, no courtesy, nothing. Customers should not feel like an inconvenience.
What’s especially disappointing is that this location is near my home and would have been very convenient. However, after this experience, I will not be coming back. Management needs to seriously address staff behavior and customer service.

Daniel Santram

Very good service from Ashika

Purushotham Dilli

This place is just awesome with service and offers, I really liked this place and the service, Gnana is really awesome with great customer service, very polite and friendly. I’m a regular customer for this place, I enjoyed wide variety of options and offers.

Atmosphere: 5

Food: 5

Service: 5

Pejman Nazarbakhtiari

Ashika provided excellent customer service during my visit. She was friendly, attentive, and made sure my order was taken quickly and accurately. Her welcoming attitude made the experience enjoyable, and she handled everything with professionalism and a smile. Great service — Ashika is a standout employee!

Atmosphere: 3

Food: 3

Service: 5

Yang Xu

excellent as usual. Best service from Gnana

Atmosphere: 5

Food: 5

Service: 5

Ali Golpa

I went there pretty late tonight, they served me food and provided an excellent service.
Thank you guys.

Theo Patel

ordered online for pickup and everything was ready on time, fresh and neatly packed. The staff even double-checked my order before handing it to me. The chicken bucket was enough for my whole family and every piece was tender and flavorful. The coleslaw was fresh and creamy too. We all enjoyed our meal worth every penny..

Atmosphere: 5

Food: 5

Service: 5

Ryan

They donot offer a non halal chicken option

Claudia

I went around 2:30 today. I spent 20 minutes over there. The cashier was amazing. Dealing with a lot of people. Very good manners. Unfortunately I cannot say the same about the lady inside. Extremely rude with the cashier. She was yelling at the cashier. In another words I would called that “Bulling”.. She does have the right to treat the young girl ,cashier, the way she was treating her.
Thanks.

Chen Khang Puah

Overcooked original chicken and chicken fingers no utensils provided , no ketchup and tissue papers even though it was stated in the order !!!!!

Atmosphere: 1

Food: 1

Service: 1

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