Cashier is super rude. Don’t expect good service if you come here ☺️☺️
Christina Joseph
I visited to try their new Pickled Pepsi, as it was being advertised. After placing my order, the cashier handed me a cup to fill at the soda dispenser. When I asked about the pickle juice, she responded with noticeable attitude and told me the promotion was “just for the cup.” I pointed out the item on the menu, but she continued to speak to me condescendingly, insisting I was wrong. Even after a manager stepped in and confirmed it was part of the new menu, she continued to push back and act as though I was mistaken.
Overall, it was a really disappointing and HORRIBLE experience. As an employee, she should be familiar with current promotions—or at the very least, be willing to ask for help instead of dismissing a customer. Her attitude and lack of professionalism made for a very unpleasant visit.
Atmosphere: 1
Service: 1
Chyn George
I ordered and was waiting for 15 minutes before someone came around and took my order after I had to wait another 5 minutes everything was cold and bad customer service
Food: 1
Service: 1
Nasirul Hasan
The front lady was rude and unprofessional. She needs training on good customer service
Atmosphere: 1
Food: 2
Service: 1
safa muji
I just went to place order for fresh batch of chicken and was ready to wait for it but they refuse to cook fresh it for me and had a chance to talk with manager still the response was same. Very bad customer service.
Service: 1
Renate Adams
I gave less for atmosphere as the setup is a bit impersonal with no tables or chairs
Atmosphere: 3
Food: 4
Service: 4
Evangelos Thomadakis
Great food
Belinda E.C.
Quick service and food was on KFC point!
Atmosphere: 5
Food: 5
Service: 5
Chantelle M
I had an issue while ordering through the app over the weekend. I called the store explained my problem and we very satisfied with the outcome. Thanks too the staff working today.
Atmosphere: 5
Food: 5
Service: 5
Urgen Dorjee
I frequent this location with my girlfriend often and I see them constantly giving great customer service and their seasoning is top notch. I've been to many KFCs and this location is always very accommodating and best in Scarborough by far
Cashier is super rude. Don’t expect good service if you come here ☺️☺️
I visited to try their new Pickled Pepsi, as it was being advertised. After placing my order, the cashier handed me a cup to fill at the soda dispenser. When I asked about the pickle juice, she responded with noticeable attitude and told me the promotion was “just for the cup.” I pointed out the item on the menu, but she continued to speak to me condescendingly, insisting I was wrong.
Even after a manager stepped in and confirmed it was part of the new menu, she continued to push back and act as though I was mistaken.
Overall, it was a really disappointing and HORRIBLE experience. As an employee, she should be familiar with current promotions—or at the very least, be willing to ask for help instead of dismissing a customer. Her attitude and lack of professionalism made for a very unpleasant visit.
Atmosphere: 1
Service: 1
I ordered and was waiting for 15 minutes before someone came around and took my order after I had to wait another 5 minutes everything was cold and bad customer service
Food: 1
Service: 1
The front lady was rude and unprofessional. She needs training on good customer service
Atmosphere: 1
Food: 2
Service: 1
I just went to place order for fresh batch of chicken and was ready to wait for it but they refuse to cook fresh it for me and had a chance to talk with manager still the response was same. Very bad customer service.
Service: 1
I gave less for atmosphere as the setup is a bit impersonal with no tables or chairs
Atmosphere: 3
Food: 4
Service: 4
Great food
Quick service and food was on KFC point!
Atmosphere: 5
Food: 5
Service: 5
I had an issue while ordering through the app over the weekend. I called the store explained my problem and we very satisfied with the outcome. Thanks too the staff working today.
Atmosphere: 5
Food: 5
Service: 5
I frequent this location with my girlfriend often and I see them constantly giving great customer service and their seasoning is top notch. I've been to many KFCs and this location is always very accommodating and best in Scarborough by far
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The service and the people’s working are really bad with their bad attitude with customers
Atmosphere: 1
Food: 1
Service: 1
Friendly service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Wings, Sliders Fridays Special Deal
Good chicken
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sliders Fridays Special Deal
Manager is rude to staff and customers. Inappropriate behaviour.
Atmosphere: 1
Food: 3
Service: 3
I got chicken wings from this location on 13 Nov 2024 and that’s the only thing I had for dinner and it gave me food poisoning. Done with KFC.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Hot Wings
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