No wonder why they have less than 3 stars, worst service. If you order through mobile app they won't serve you until you ask them that you were waiting for 15 mins, people ordering over the counter gets on the go.. app gives you discount and they don't, so they are kind of pissed off. Was it our issue that different prices for the same food?
Shame on you STC KFC
Atmosphere: 1
Food: 4
Service: 1
Imran Mia
I recently visited this KFC and had an outstanding experience thanks to one exceptional staff member. Her name is Gurleen and at the cash register, she demonstrated exemplary customer service skills. She patiently guided me through the menu, answered all my questions with a friendly demeanor, and made sure I felt comfortable with my choices. Her professionalism and genuine kindness really stood out. This level of service truly enhances the overall experience, and I appreciate the effort she put into ensuring everything went smoothly.
Atmosphere: 4
Food: 5
Service: 5
Chantal Ma
So wait u don't get a whole chicken anymore? The chicken is very salty too
Atmosphere: 2
Food: 2
Service: 2
Alyssa S
This location has the WORST customer service I've ever encountered with fast food. My husband ordered a PLAIN big crunch sandwich with nothing on it for our son. He was given the sandwich with everything on it. When we went back to tell them of their mistake we were met with an attitude and told that plain means with plain mayo..... We again said that we asked for it to be made plain as our son has an allergy. We were then told we would have to pay for a new one. After 5 minutes of arguing with the employee and the manager we were given a new sandwich. However, Im convinced the sandwich was messed with, our son was sick that night and threw up. I will never bring my family to this location again. I hope management does a better job of teaching employees and head of staff the importance of good customer service. McDonald's would never and has never been scrutinised a paying customer for THEIR error and thats where we will take our buisness to next time.
Atmosphere: 1
Food: 1
Service: 1
Hari krishna
Good service and ambience. Special mention to Sona for helping me with the order .
Very oil in the food.
Rude customer service by the guy who wear glasses
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken and Fries, Popcorn Combo
I order a chicken meal from here but that is not freshly prepared and cold
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Big Crunch Sandwich
The food was amazing! I had a wonderful experience, and the customer service provided by Gurleen was excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken and Fries, Big Crunch Sandwich
Their food is really fresh and the staff are very sweet at this location.
Atmosphere: 5
Food: 5
Service: 5
Warm and respectful staff!! Had an amazing experience
Atmosphere: 5
Food: 5
Service: 5
The food was delicious..i had a good experience..great customer service by
Atmosphere: 5
Food: 5
Service: 5
Good customer service by shelja
Today, I ordered a chicken popcorn poutine for take away. When I got home all I get was chicken popcorn! ???????
Service: 1
They food quality is not good at all
Got zinger burger so dry semes like eating rocks
Especially KFC big brand can't belive this
Manger refused to give the employee discount
Food: 5
Service: 1
Restaurantji Recommends
No wonder why they have less than 3 stars, worst service. If you order through mobile app they won't serve you until you ask them that you were waiting for 15 mins, people ordering over the counter gets on the go.. app gives you discount and they don't, so they are kind of pissed off. Was it our issue that different prices for the same food?
Shame on you STC KFC
Atmosphere: 1
Food: 4
Service: 1
I recently visited this KFC and had an outstanding experience thanks to one exceptional staff member. Her name is Gurleen and at the cash register, she demonstrated exemplary customer service skills. She patiently guided me through the menu, answered all my questions with a friendly demeanor, and made sure I felt comfortable with my choices. Her professionalism and genuine kindness really stood out. This level of service truly enhances the overall experience, and I appreciate the effort she put into ensuring everything went smoothly.
Atmosphere: 4
Food: 5
Service: 5
So wait u don't get a whole chicken anymore? The chicken is very salty too
Atmosphere: 2
Food: 2
Service: 2
This location has the WORST customer service I've ever encountered with fast food. My husband ordered a PLAIN big crunch sandwich with nothing on it for our son. He was given the sandwich with everything on it. When we went back to tell them of their mistake we were met with an attitude and told that plain means with plain mayo.....
We again said that we asked for it to be made plain as our son has an allergy. We were then told we would have to pay for a new one. After 5 minutes of arguing with the employee and the manager we were given a new sandwich. However, Im convinced the sandwich was messed with, our son was sick that night and threw up. I will never bring my family to this location again. I hope management does a better job of teaching employees and head of staff the importance of good customer service. McDonald's would never and has never been scrutinised a paying customer for THEIR error and thats where we will take our buisness to next time.
Atmosphere: 1
Food: 1
Service: 1
Good service and ambience. Special mention to Sona for helping me with the order .
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