the staff always forgot to give the sauce for fries & mcnugget, not only one or two times, they always forgot to give
Atmosphere: 3
Food: 3
Service: 2
Google Local Guide
Years ago at this McDonald’s I had one of the worst encounters of my life. I was a kid, hungry, impatient, and I blurted out something like “these people don’t even know how to use the machines, they’re too slow.” Not my proudest moment, but I was literally a minor. They were holding up the line and there are only two machines so obviously it was going to take a while, but when you are young and starving you do not have the patience you do as an adult.
Instead of ignoring me or maybe giving me a gentle comment, this woman turned around and went off on me. She snapped back saying something like “in fact we do know how to use a machine” with the rudest tone. I was not even trying to assume they didn’t, I was just hungry and impatient, but she was so rude and condescending about it. I think she was an Asian lady with a medium build and she had two daughters with her. She scolded me in front of everyone, made me cry, and I ended up running out of the Walmart while my parents saw the whole thing. She had no right to discipline another person’s child like that. She is a mother herself so she should know better, and the way she acted was completely unnecessary.
She gave full Karen behaviour. The tone, the attitude, the overreaction to a hungry kid’s impatience, all of it screamed Karen. It left me with such a bad impression that I have never forgotten it. As someone with anxiety, those kinds of embarrassing memories stick forever, and that was a terrible moment for me.
Of course I do apologize and I do feel bad now as an adult, but what she did was very wrong. I was a child who blurted out something in the heat of the moment and I admit that, but her reaction was cruel and completely out of place.
To be fair, I have been to this McDonald’s many times over the years as an adult and I have never had a problem since. The staff are always friendly and helpful and the other customers are usually fine. This was just that one incident that left a scar in my memory.
Atmosphere: 1
Food: 3
Service: 3
thusjyanthan k
Very bad service I order Junior chicken and Regular Spicy Buffalo Crispy poutine Very bad I am not eat I put in the Garbage never go this McDonald’s
Atmosphere: 1
Food: 1
Service: 1
Yt Fung
I bought an ice cream and it is so small and the young lady mention this is the right size.
Food: 1
Service: 1
NIBU C MATHAI
The service here is very bad. They leave the food there for the first ones to come and then give it to the next ones. I always go to Walmart to buy things, and buy food from here whenever I go, but the service there is terribly slow.
Atmosphere: 3
Food: 4
Service: 1
yb Nilavan
Costumer service not good
Atmosphere: 1
Food: 1
Service: 1
Priyanka N/A
We came today at this mcdonalds and the customer service was so poor. There was one girl wearing a BLACK MASK and WEARING EYE GLASSES at the front who took our order we were just confirming that if they have room temperature water bottles and she was very rude to us . She ignored us in a very bad manner and took next customer. They should learn how to deal with customers. She didn’t feel sorry and she was looking at us with very bad way. Not Satisfied with their Customer Service.
Atmosphere: 1
Food: 1
Service: 1
Faith VanHope
I had a problem with my meal, I won't go into specifics. Not only did they fix it IMMEDIATELY, the acting manager INSISTED on giving me a refund! I know I will be frequenting this McDonalds again, just for excellent Customer Service!
Atmosphere: 5
Food: 5
Service: 5
Lohith G
The restaurant's atmosphere was pleasant and inviting for a quick meal. The service was prompt and friendly, making the ordering process smooth. While the burger was cooked well, the fries, unfortunately, were stale and a bit disappointing. I hope this feedback helps improve the quality of their fries in the future. Overall, it was an average experience.
I used to visit this Mc Donald during the shopping in Wall mart, The customer service was good ,employees are friendly, last few weeks in night time there are some new employees, guy in picture, ignoring the customers to take order, and keep waiting for long time, and he pretending work busy , 6 employees were on duty, he said only two employees are working,
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Mccafé Premium Roast Brewed Oat Iced Coffee, Big Mac Combo Sandwich
Meng Wang
Are employees tired? When you are tired, go home early and rest. Don’t act like your whole family is dead.
Atmosphere: 2
Food: 5
Service: 1
Sandy Liu
hair is on the fries. I think should pay attention to food hygiene.
Atmosphere: 3
Food: 3
Service: 3
sunnie shen
Today we ordered 2 big Mac however the meat inside were cold and hard to bite …my kid got diarrhea ，just want to know where can report it
Worst costumer service
the staff always forgot to give the sauce for fries & mcnugget, not only one or two times, they always forgot to give
Atmosphere: 3
Food: 3
Service: 2
Years ago at this McDonald’s I had one of the worst encounters of my life. I was a kid, hungry, impatient, and I blurted out something like “these people don’t even know how to use the machines, they’re too slow.” Not my proudest moment, but I was literally a minor. They were holding up the line and there are only two machines so obviously it was going to take a while, but when you are young and starving you do not have the patience you do as an adult.
Instead of ignoring me or maybe giving me a gentle comment, this woman turned around and went off on me. She snapped back saying something like “in fact we do know how to use a machine” with the rudest tone. I was not even trying to assume they didn’t, I was just hungry and impatient, but she was so rude and condescending about it. I think she was an Asian lady with a medium build and she had two daughters with her. She scolded me in front of everyone, made me cry, and I ended up running out of the Walmart while my parents saw the whole thing. She had no right to discipline another person’s child like that. She is a mother herself so she should know better, and the way she acted was completely unnecessary.
She gave full Karen behaviour. The tone, the attitude, the overreaction to a hungry kid’s impatience, all of it screamed Karen. It left me with such a bad impression that I have never forgotten it. As someone with anxiety, those kinds of embarrassing memories stick forever, and that was a terrible moment for me.
Of course I do apologize and I do feel bad now as an adult, but what she did was very wrong. I was a child who blurted out something in the heat of the moment and I admit that, but her reaction was cruel and completely out of place.
To be fair, I have been to this McDonald’s many times over the years as an adult and I have never had a problem since. The staff are always friendly and helpful and the other customers are usually fine. This was just that one incident that left a scar in my memory.
Atmosphere: 1
Food: 3
Service: 3
Very bad service I order Junior chicken and Regular Spicy Buffalo Crispy poutine Very bad I am not eat I put in the Garbage never go this McDonald’s
Atmosphere: 1
Food: 1
Service: 1
I bought an ice cream and it is so small and the young lady mention this is the right size.
Food: 1
Service: 1
The service here is very bad. They leave the food there for the first ones to come and then give it to the next ones. I always go to Walmart to buy things, and buy food from here whenever I go, but the service there is terribly slow.
Atmosphere: 3
Food: 4
Service: 1
Costumer service not good
Atmosphere: 1
Food: 1
Service: 1
We came today at this mcdonalds and the customer service was so poor. There was one girl wearing a BLACK MASK and WEARING EYE GLASSES at the front who took our order we were just confirming that if they have room temperature water bottles and she was very rude to us . She ignored us in a very bad manner and took next customer. They should learn how to deal with customers. She didn’t feel sorry and she was looking at us with very bad way. Not Satisfied with their Customer Service.
Atmosphere: 1
Food: 1
Service: 1
I had a problem with my meal, I won't go into specifics. Not only did they fix it IMMEDIATELY, the acting manager INSISTED on giving me a refund! I know I will be frequenting this McDonalds again, just for excellent Customer Service!
Atmosphere: 5
Food: 5
Service: 5
The restaurant's atmosphere was pleasant and inviting for a quick meal. The service was prompt and friendly, making the ordering process smooth. While the burger was cooked well, the fries, unfortunately, were stale and a bit disappointing. I hope this feedback helps improve the quality of their fries in the future. Overall, it was an average experience.
Atmosphere: 4
Food: 1
Service: 3
Restaurantji Recommends
Lilian exemplified true customer service!
Atmosphere: 5
Food: 5
Service: 5
I used to visit this Mc Donald during the shopping in Wall mart, The customer service was good ,employees are friendly, last few weeks in night time there are some new employees, guy in picture, ignoring the customers to take order, and keep waiting for long time, and he pretending work busy , 6 employees were on duty, he said only two employees are working,
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Mccafé Premium Roast Brewed Oat Iced Coffee, Big Mac Combo Sandwich
Are employees tired? When you are tired, go home early and rest. Don’t act like your whole family is dead.
Atmosphere: 2
Food: 5
Service: 1
hair is on the fries. I think should pay attention to food hygiene.
Atmosphere: 3
Food: 3
Service: 3
Today we ordered 2 big Mac
however the meat inside were cold and hard to bite …my kid got diarrhea ，just want to know where can report it
Atmosphere: 1
Food: 1
Service: 1
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