A regular pizza sub has 2 slices of cheese. Shouldn't a super pizza sub have 4 slices? Hence double the meat/double the cheese? They only put 3 slices. Anyway to save 50 cents but lose a regular customer who would have spent hundreds. Well done
Atmosphere: 3
Food: 1
Service: 1
Sameer Kalsi
This is my first time in this location, Guy in store soo rude, Soo racist. i pay for my food , not free . He thinks i am begging free food.I said " give me sec " for choosing order he replied " i have no time i am busy , to stay ,order" funny things is that i am only one in the store and also i see he pause the online ordering. Now i knew why people don't like this place. Now never Mr .sub .
Atmosphere: 1
Food: 1
Service: 1
Andrea D'Souza
If I could give less than a star I would!!! The people employed here are rude and mannerless! I have come here twice now for the keto bun and they never have it and they’re always so rude about it!!
Colleen Davidson-Ho
Won’t be back!!!!! Considering it has a 2.9 out of 5 I should have known better. Do not go here. They are rude, racist and could care less about customer service.
Atmosphere: 1
Food: 1
Service: 1
Yash Keshani
Today I visited that place and I was shocked to see the way things are done here. The guy behind the counter is rude and has no sense of customer service, when I asked him about the ingredients he rudely told me to read it on a written glass.
I ordered a foot long cheese veggie sub and my goodness the sub was absolutely pathetic. The bread used was stale and had crumbled with veggies which looked more like a salad than a sandwich
One tip to that guy, if you don't feel like serving your customers then you should consider changing your job.
Atmosphere: 1
Food: 1
Service: 1
D L
The guy who works behind the counter sure doesn’t seem to like his job much not costumer friendly just give you miserable looks. How can any restaurant hire people like that. I definitely don’t recommend anyone goes to this location.
Sea Hawk
Very poor customer service and rude attitude towards people. I don’t recommend this location for my friends and family.
Atmosphere: 4
Food: 4
Service: 1
A'sya _
I’m incredibly upset, I’m pregnant and come to this mrsub all the time. I order a large spicy breaded chicken sub, cheese, light lettuce, tomato, cucumber, and extra tomato. Which I ALWAYS offer and am willing to pay extra for, and NO SAUCES. I went in at approximately 8:20pm on my small break after vomiting all day, went out of my way because that’s the only thing I could stomach. The man behind the counter denied me extra tomatoes saying he doesn’t have enough while I was looking at an ENTIRE FULL container of tomatoes, in the empty store. Regardless of me saying I will pay however much he needs me to, he was very adamant that no I couldn’t have any more than the one serving. However, when my boyfriend went in and asked the exact same thing, he gave it to him. I’m very upset, what he did delayed me eating and ate up a lot of time on my break, causing me to be vomiting for the rest of my shift because I didn’t even have enough time to get back to work and finish my food. I really hope those tomatoes which are cents of the dollar are worth what you put me through sir, kindness is free and I was willing to pay. It felt honestly evil what he did, less than 2 hours to store close and this worker argued with a sick pregnant lady over a few slices of tomatoes while hoarding an entire silver container full.
AND BEFORE YOU TELL ME TO MESSAGE YOU ON FACEBOOK, I ALREADY DID.
Atmosphere: 1
Food: 1
Service: 1
katherine trumble
The guy behind the counter definitely hates his job and hates when you ask for extra toppings and barely puts anything on your sub. Also don’t ask for it to be heated you will get a dirty look.
devika singh
DO NOT VISIT THIS LOCATION .. I WENT TODAY AUG 14-2024 TO GET A SUB AT THIS LOCATION . THE OWNER OR WORKER WHO EVER HE WAS WAS SUPER RUDE AS WELL AS THE LADY . I HAD A COUPON WHICH I WANTED TO USE FOR A FREE SUB AND THEY STARTED SCREAMING AT ME . WORST CUSTOMER SERVICE EVER AND ON TOP THE GUY HAD THE GUTS TO SWEAR AT ME AND TELL ME TO GET THE F OUT OF THE STORE BECOZ I ASKED HIM WHY WAS HE YELLINGA AT ME WHEN I JUST ASKED A SIMPLE QUESTION HOW TO USE AND CLAIM THE COUPON ON MR SUB APP . YOU SHOULD NEVER SWEAR AT THE CUSTOMER . I HOPE THIS LOCATION SHUTS DOWN SOON .
Guy behind the counter should not be working there, not sure how he is hired and still working there after all the bad reviews. Probably the worst experience I’ve ever had at a take out place. Don’t come here, just go the next subway/mr sub 5 minutes away. Absolute joke.
Atmosphere: 1
Food: 1
Service: 1
Shordyyy_c
I come here very often and every employee I have encountered has been rude and not friendly or welcoming at all, the store itself doesn’t look well kept. They need new staff, I don’t know how these people got hired in the first place. I love Mr Sub but I do not recommend coming to this location at all
Atmosphere: 1
Food: 3
Service: 1
Jane Erin
Guy behind the counter is not at all friendly. Poor customer service. Not sure if he doesn’t understand the question or just comes across frustrated. He made a good sub but very stingy with the veggie toppings.
Atmosphere: 1
Food: 3
Service: 1
Jocelyn Clegg
I called 6 timed Noone ever answers
Service: 1
Mira Vankani
Totally disappointed with the service would give 0 star. The person behind the counter had only 1 answer to my any question" I dont know". At last i asked him if he could toast by sandwich he said I dont know. Would never visit this location again. WORST SERVICE
A regular pizza sub has 2 slices of cheese. Shouldn't a super pizza sub have 4 slices? Hence double the meat/double the cheese? They only put 3 slices. Anyway to save 50 cents but lose a regular customer who would have spent hundreds. Well done
Atmosphere: 3
Food: 1
Service: 1
This is my first time in this location, Guy in store soo rude, Soo racist. i pay for my food , not free . He thinks i am begging free food.I said " give me sec " for choosing order he replied " i have no time i am busy , to stay ,order" funny things is that i am only one in the store and also i see he pause the online ordering.
Now i knew why people don't like this place.
Now never Mr .sub .
Atmosphere: 1
Food: 1
Service: 1
If I could give less than a star I would!!! The people employed here are rude and mannerless! I have come here twice now for the keto bun and they never have it and they’re always so rude about it!!
Won’t be back!!!!! Considering it has a 2.9 out of 5 I should have known better.
Do not go here. They are rude, racist and could care less about customer service.
Atmosphere: 1
Food: 1
Service: 1
Today I visited that place and I was shocked to see the way things are done here. The guy behind the counter is rude and has no sense of customer service, when I asked him about the ingredients he rudely told me to read it on a written glass.
I ordered a foot long cheese veggie sub and my goodness the sub was absolutely pathetic. The bread used was stale and had crumbled with veggies which looked more like a salad than a sandwich
One tip to that guy, if you don't feel like serving your customers then you should consider changing your job.
Atmosphere: 1
Food: 1
Service: 1
The guy who works behind the counter sure doesn’t seem to like his job much not costumer friendly just give you miserable looks. How can any restaurant hire people like that. I definitely don’t recommend anyone goes to this location.
Very poor customer service and rude attitude towards people. I don’t recommend this location for my friends and family.
Atmosphere: 4
Food: 4
Service: 1
I’m incredibly upset, I’m pregnant and come to this mrsub all the time. I order a large spicy breaded chicken sub, cheese, light lettuce, tomato, cucumber, and extra tomato. Which I ALWAYS offer and am willing to pay extra for, and NO SAUCES. I went in at approximately 8:20pm on my small break after vomiting all day, went out of my way because that’s the only thing I could stomach. The man behind the counter denied me extra tomatoes saying he doesn’t have enough while I was looking at an ENTIRE FULL container of tomatoes, in the empty store. Regardless of me saying I will pay however much he needs me to, he was very adamant that no I couldn’t have any more than the one serving. However, when my boyfriend went in and asked the exact same thing, he gave it to him. I’m very upset, what he did delayed me eating and ate up a lot of time on my break, causing me to be vomiting for the rest of my shift because I didn’t even have enough time to get back to work and finish my food. I really hope those tomatoes which are cents of the dollar are worth what you put me through sir, kindness is free and I was willing to pay. It felt honestly evil what he did, less than 2 hours to store close and this worker argued with a sick pregnant lady over a few slices of tomatoes while hoarding an entire silver container full.
AND BEFORE YOU TELL ME TO MESSAGE YOU ON FACEBOOK, I ALREADY DID.
Atmosphere: 1
Food: 1
Service: 1
The guy behind the counter definitely hates his job and hates when you ask for extra toppings and barely puts anything on your sub. Also don’t ask for it to be heated you will get a dirty look.
DO NOT VISIT THIS LOCATION .. I WENT TODAY AUG 14-2024 TO GET A SUB AT THIS LOCATION . THE OWNER OR WORKER WHO EVER HE WAS WAS SUPER RUDE AS WELL AS THE LADY . I HAD A COUPON WHICH I WANTED TO USE FOR A FREE SUB AND THEY STARTED SCREAMING AT ME . WORST CUSTOMER SERVICE EVER AND ON TOP THE GUY HAD THE GUTS TO SWEAR AT ME AND TELL ME TO GET THE F OUT OF THE STORE BECOZ I ASKED HIM WHY WAS HE YELLINGA AT ME WHEN I JUST ASKED A SIMPLE QUESTION HOW TO USE AND CLAIM THE COUPON ON MR SUB APP . YOU SHOULD NEVER SWEAR AT THE CUSTOMER . I HOPE THIS LOCATION SHUTS DOWN SOON .
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Guy behind the counter should not be working there, not sure how he is hired and still working there after all the bad reviews. Probably the worst experience I’ve ever had at a take out place. Don’t come here, just go the next subway/mr sub 5 minutes away. Absolute joke.
Atmosphere: 1
Food: 1
Service: 1
I come here very often and every employee I have encountered has been rude and not friendly or welcoming at all, the store itself doesn’t look well kept. They need new staff, I don’t know how these people got hired in the first place. I love Mr Sub but I do not recommend coming to this location at all
Atmosphere: 1
Food: 3
Service: 1
Guy behind the counter is not at all friendly. Poor customer service. Not sure if he doesn’t understand the question or just comes across frustrated. He made a good sub but very stingy with the veggie toppings.
Atmosphere: 1
Food: 3
Service: 1
I called 6 timed Noone ever answers
Service: 1
Totally disappointed with the service would give 0 star. The person behind the counter had only 1 answer to my any question" I dont know". At last i asked him if he could toast by sandwich he said I dont know. Would never visit this location again. WORST SERVICE
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