Glad to see these owners open up a other location. Exceptional food and service here!
Atmosphere: 5
Food: 5
Service: 5
Heather
Disgusting. 3 pitas…all gross. I had a chicken Cesar, the croutons had a funny taste; old, dry; next to no dressing and it seemed watered down. I had to put it in a bowl and add dressing but also the bread just all broke apart. My dad had the same, asked for extra dressing and his also seemed watered down. My bro got a veggie pita, hardly any lettuce on it, but so much dressing on it he gagged, tried to eat it but it was basically bread and dressing. Will NEVER go back here. The pictures are of the veggie pita.
Food: 1
Service: 1
Cory Eldridge
I totally recommend this place all fresh ingredients and the chicken is amazing and the staff is very helpful and friendly thanks guys
Atmosphere: 5
Food: 5
Service: 5
Katryna Montag
I've loved Pita Factory for many years. Just recently found out about this location and I have been super impressed! The staff are amazing and the food is always prepared to perfection! We drive from New Hamburg and it's so worth it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Souvlaki
Woo Nam
Got a poutine, decent, service not that great the guy on cash was rude, the food is way overpriced and they ask for a tip for serving you
Atmosphere: 3
Food: 3
Service: 2
Jen Cabeke
Very clean! The entire staff is so friendly. This is my go to pita place :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Factory Dinner, Greek Salad with Feta, Beef Gyro Caesar Pita, Caesar Greek Platter, Steak Caesar Pita Combo, Beef Gyro Caesar Pita Combo, Rice Bowl, Chicken Gyros Greek Platter, Chicken Souvlaki, Chicken Souvlaki Platter
New place well located in Williamsburg Plaza, I read all negative reviews and was ready to turn that in an service improvement opportunity. However, I did not have to intervene.... I found the most corteous and friendly staff, my take-out order was ready and accurate in few minutes. It's a Pita place but we found the most delicious Slouvlaki plate and Crispy yummy tenders with fries. Portions ARE BIG.
Thanks for caring about your clients, reviews and keeping a very welcoming ambiance. Definitely coming back to try more options from your menu ? Apr 12/24
Atmosphere: 5
Food: 5
Service: 5
Marce
New place well located in Williamsburg Plaza, I read all negative reviews and was ready to turn that in an service improvement opportunity. However, I did not have to intervene.... I found the most corteous and friendly staff, my take-out order was ready and accurate in few minutes.It's a Pita place but we found the most delicious Slouvlaki plate and Crispy yummy tenders with fries. Portions ARE BIG.Thanks for caring about your clients, reviews and keeping a very welcoming ambiance.Definitely coming back to try more options from your menu ?Apr 12/24
Exceptionally clean, exceptional service and exceptional food! Very Fresh and flavourful.
Atmosphere: 5
Food: 5
Service: 5
Alison
One of the cleanest, most professional and efficient take out restaurants in Kitchener. Food is fresh and delicious. This is a go-to spot for sure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Souvlaki
Danielle Thomson
Fresh toppings, lots of salad in my chicken ceaser pita. Welcoming staff. Going back to try the Greek food and baklava.
Atmosphere: 5
Food: 5
Service: 5
Christopher Ambrozic
Best pitas in town folks. Freshest ingredients. Authentic flavor. Great owners. Been enjoying this establishment (here and at other locations) since 1999.
Kid-friendliness: They have a small sized option for kids.
Atmosphere: 5
Food: 5
Service: 5
Nathan Cowan
The food was not good. I was not able to finish. I think the taziki had gone bad. There was something sour about it and the chicken wasn't fresh. It was dried out. The rap tasted like mold. I would avoid this place
Great food and great service!
Atmosphere: 5
Food: 5
Service: 5
Glad to see these owners open up a other location. Exceptional food and service here!
Atmosphere: 5
Food: 5
Service: 5
Disgusting. 3 pitas…all gross. I had a chicken Cesar, the croutons had a funny taste; old, dry; next to no dressing and it seemed watered down. I had to put it in a bowl and add dressing but also the bread just all broke apart. My dad had the same, asked for extra dressing and his also seemed watered down. My bro got a veggie pita, hardly any lettuce on it, but so much dressing on it he gagged, tried to eat it but it was basically bread and dressing. Will NEVER go back here. The pictures are of the veggie pita.
Food: 1
Service: 1
I totally recommend this place all fresh ingredients and the chicken is amazing and the staff is very helpful and friendly thanks guys
Atmosphere: 5
Food: 5
Service: 5
I've loved Pita Factory for many years. Just recently found out about this location and I have been super impressed! The staff are amazing and the food is always prepared to perfection! We drive from New Hamburg and it's so worth it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Souvlaki
Got a poutine, decent, service not that great the guy on cash was rude, the food is way overpriced and they ask for a tip for serving you
Atmosphere: 3
Food: 3
Service: 2
Very clean! The entire staff is so friendly. This is my go to pita place :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Factory Dinner, Greek Salad with Feta, Beef Gyro Caesar Pita, Caesar Greek Platter, Steak Caesar Pita Combo, Beef Gyro Caesar Pita Combo, Rice Bowl, Chicken Gyros Greek Platter, Chicken Souvlaki, Chicken Souvlaki Platter
Always do fresh and yummy...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poutine, Chicken Souvlaki, Baklava, Chicken Souvlaki Platter, Tenders with Fries
New place well located in Williamsburg Plaza, I read all negative reviews and was ready to turn that in an service improvement opportunity. However, I did not have to intervene.... I found the most corteous and friendly staff, my take-out order was ready and accurate in few minutes.
It's a Pita place but we found the most delicious Slouvlaki plate and Crispy yummy tenders with fries. Portions ARE BIG.
Thanks for caring about your clients, reviews and keeping a very welcoming ambiance.
Definitely coming back to try more options from your menu ?
Apr 12/24
Atmosphere: 5
Food: 5
Service: 5
New place well located in Williamsburg Plaza, I read all negative reviews and was ready to turn that in an service improvement opportunity. However, I did not have to intervene.... I found the most corteous and friendly staff, my take-out order was ready and accurate in few minutes.It's a Pita place but we found the most delicious Slouvlaki plate and Crispy yummy tenders with fries. Portions ARE BIG.Thanks for caring about your clients, reviews and keeping a very welcoming ambiance.Definitely coming back to try more options from your menu ?Apr 12/24
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Exceptionally clean, exceptional service and exceptional food! Very Fresh and flavourful.
Atmosphere: 5
Food: 5
Service: 5
One of the cleanest, most professional and efficient take out restaurants in Kitchener. Food is fresh and delicious. This is a go-to spot for sure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Souvlaki
Fresh toppings, lots of salad in my chicken ceaser pita. Welcoming staff. Going back to try the Greek food and baklava.
Atmosphere: 5
Food: 5
Service: 5
Best pitas in town folks. Freshest ingredients. Authentic flavor. Great owners. Been enjoying this establishment (here and at other locations) since 1999.
Kid-friendliness: They have a small sized option for kids.
Atmosphere: 5
Food: 5
Service: 5
The food was not good. I was not able to finish. I think the taziki had gone bad. There was something sour about it and the chicken wasn't fresh. It was dried out. The rap tasted like mold. I would avoid this place
Atmosphere: 1
Food: 1
Service: 3
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