I had wings and potatoes wedges here and they were the best so yummy and crispy? .Apparently I got all my workmates to buy this meal…my workmates are telling their friends too?.At this moment I guess I need a present??♀️
Food: 5
Service: 5
Satya Bondada
I ordered two medium pizzas at the Victoria Park and Sheppard location on July 8, 2024. Mathew, who was collecting the payment, did not know how to use the gift card. I have used gift cards without any issues at another location (Leslie and Sheppard) and previously at this location with different staff members. However, whenever Mathew is at the counter, there's always a problem, and he blames the gift card. On Monday, I mentioned to him that we've never had any issues using gift cards at other Pizza Nova locations, but we always encounter problems with him. I asked him about the process for customers to complain about these kinds of issues, and he said he didn't know. He doesn't try to understand customers' concerns or assist them (for example, by engaging a colleague to process the payment) or learn how to process payments using gift cards.
Atmosphere: 1
Food: 2
Service: 1
Chef Y (R)
An old looking guy who supposedly get my orders. But when he rushed me to choose what pizza I want. I told him to give me more time to decide and not to rush me. He was a disrespectful and is unprofessional. Also there was no chair and tables especially with disability.
Atmosphere: 1
Food: 1
Service: 1
Rhoderick Yusay
An old looking guy who supposedly get my orders. But when he rushed me to choose what pizza I want. I told him to give me more time to decide and not to rush me. He was a disrespectful and is unprofessional. Also there was no chair and tables especially with disability.
Atmosphere: 1
Food: 1
Service: 1
Artur Khudinyan
The current location is cheating by putting less ingredients into the pitsa than it should be.Poor customer service.Not recommend. Try other branches.
Karim Virjee
Awful - so disappointed.
Atmosphere: 2
Food: 1
Service: 5
Ellena Danielians
my brother went to get dinner the other day and we got the same exact thing, when they charged more for one, he went back and the owner like a damn child threw the change back at
Atmosphere: 3
Food: 3
Service: 1
Abdulrahman Alsammarraie
She’s the
Atmosphere: 5
Food: 5
Service: 5
Austin Hung
No complaints, pretty good pizza for a chain. Gluten-free/dairy-free option is decent, alongside the normal options. We've enjoyed their sandwiches (pretty good!) and wings (fine) as well.
Food: 4
Service: 5
Micheal Nadar
We ordered chicken wings but I think we got of sparrows. And the pizza had no flavor or taste. Wasted our Friday kids party time.
Ordered 3 times and all 3 worst experience. 1st time total order was wrong 2nd time burnt pizza 3rd time ordered a party pizza for pick up since 2 delivery experience failed miserably; Went to the store to pick up; and asked for chilli flake topping in a small marinara sauce container; but the owner refused and literally gave me a napkin and asked me to put chilli flakes in it to take away?♂️. After persistent insistence he gave me a container.
Atmosphere: 1
Food: 1
Service: 1
Brandon Sinclair
0/5 ⭐ REASON: ****MOLDY**** ? CHEESE ON MY PIZZA!
Today I ordered 2 slices of pizza, one meat supreme and one Hawaiian. I asked the man behind the counter for parmesan on the slices and he carelessly hands me the shaker before serving the next customer. I shake some of the strange smelling parmesan on my pizza thinking nothing of it.
I get home and eat my meat supreme slice thinking the pizza smells a bit rancid, but the taste wasn't off enough to alert me. However get to my next slice and the smell is much stronger, I inspect the slice closer and find ****MOLD**** ? sprinkled throughout the parmesan dusting.
I called the corporate number and they said it would be resolved on their end but I was heading out anyways so I decided to bring my mold-dusted slice back to the store and bring it up with the same man who seems to manage the store. I arrive and present the slice in all of it's moldy-glory. The owner looks at me with a expression of disdain, as if I am in the wrong. He tells me "I dont see any mold" I proceed to pick up the suspect particles of fungal-infested cheese flakes and show him the discoloration. He looks and me and presents his thick-skulled theory that I "went home and put mold on my own pizza.?"
I didn't entertain this dim-witted idea and told him that he is serving mold and needs to throw out that shaker. He grabs the shaker out of the fridge and half-assedly inspects the mold-ecosystem that they call a parmesan shaker and tells me "I don't see any mold in here." and places the shaker on the table. I take the shaker and show him the layer of caked on green mold at the bottom of the shaker and show him what he is serving to paying customers. Now at this point, he is very clearly in the wrong and an apology at the very least is in order, instead he throws another slice of pizza in the oven and continues to deflect the conversation and give me evil-eye ?. I walk out and tell him to throw out his mold shaker.
CONCLUSION: EAT HERE IF YOU LIKE MOLD? (not the blue cheese kind)
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizza by the Slice
Julia Xu
The pizza here is worse than at other Pizza Nova locations Barely gave any cheese Old toppings
Food: 1
Mehak Sehgal
I and my friend went there for see if they are hiring or if there is any vacany. There were 2 people. One of them was young and he was really nice helping us with our enquiry and he gave us pen and paper to write down our number so that he can pass to the manager and the other person (he was elder) he was so rude and aggressive, he took the pen and paper from us so aggressively and ask us to leave the store. This was the first time something like that happened to us. He was completely illbehaved, why pizza nova are hiring these people? I will never ever go in that store.I really want to manager to contact us.
I had wings and potatoes wedges here and they were the best so yummy and crispy? .Apparently I got all my workmates to buy this meal…my workmates are telling their friends too?.At this moment I guess I need a present??♀️
Food: 5
Service: 5
I ordered two medium pizzas at the Victoria Park and Sheppard location on July 8, 2024. Mathew, who was collecting the payment, did not know how to use the gift card. I have used gift cards without any issues at another location (Leslie and Sheppard) and previously at this location with different staff members. However, whenever Mathew is at the counter, there's always a problem, and he blames the gift card. On Monday, I mentioned to him that we've never had any issues using gift cards at other Pizza Nova locations, but we always encounter problems with him. I asked him about the process for customers to complain about these kinds of issues, and he said he didn't know. He doesn't try to understand customers' concerns or assist them (for example, by engaging a colleague to process the payment) or learn how to process payments using gift cards.
Atmosphere: 1
Food: 2
Service: 1
An old looking guy who supposedly get my orders. But when he rushed me to choose what pizza I want. I told him to give me more time to decide and not to rush me. He was a disrespectful and is unprofessional. Also there was no chair and tables especially with disability.
Atmosphere: 1
Food: 1
Service: 1
An old looking guy who supposedly get my orders. But when he rushed me to choose what pizza I want. I told him to give me more time to decide and not to rush me. He was a disrespectful and is unprofessional. Also there was no chair and tables especially with disability.
Atmosphere: 1
Food: 1
Service: 1
The current location is cheating by putting less ingredients into the pitsa than it should be.Poor customer service.Not recommend. Try other branches.
Awful - so disappointed.
Atmosphere: 2
Food: 1
Service: 5
my brother went to get dinner the other day and we got the same exact thing, when they charged more for one, he went back and the owner like a damn child threw the change back at
Atmosphere: 3
Food: 3
Service: 1
She’s the
Atmosphere: 5
Food: 5
Service: 5
No complaints, pretty good pizza for a chain. Gluten-free/dairy-free option is decent, alongside the normal options. We've enjoyed their sandwiches (pretty good!) and wings (fine) as well.
Food: 4
Service: 5
We ordered chicken wings but I think we got of sparrows. And the pizza had no flavor or taste. Wasted our Friday kids party time.
Atmosphere: 1
Food: 1
Service: 4
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
Good teasty food
Atmosphere: 4
Food: 4
Service: 4
Ordered 3 times and all 3 worst experience.
1st time total order was wrong
2nd time burnt pizza
3rd time ordered a party pizza for pick up since 2 delivery experience failed miserably;
Went to the store to pick up; and asked for chilli flake topping in a small marinara sauce container; but the owner refused and literally gave me a napkin and asked me to put chilli flakes in it to take away?♂️. After persistent insistence he gave me a container.
Atmosphere: 1
Food: 1
Service: 1
0/5 ⭐
REASON: ****MOLDY**** ? CHEESE ON MY PIZZA!
Today I ordered 2 slices of pizza, one meat supreme and one Hawaiian. I asked the man behind the counter for parmesan on the slices and he carelessly hands me the shaker before serving the next customer. I shake some of the strange smelling parmesan on my pizza thinking nothing of it.
I get home and eat my meat supreme slice thinking the pizza smells a bit rancid, but the taste wasn't off enough to alert me.
However get to my next slice and the smell is much stronger, I inspect the slice closer and find ****MOLD**** ? sprinkled throughout the parmesan dusting.
I called the corporate number and they said it would be resolved on their end but I was heading out anyways so I decided to bring my mold-dusted slice back to the store and bring it up with the same man who seems to manage the store. I arrive and present the slice in all of it's moldy-glory. The owner looks at me with a expression of disdain, as if I am in the wrong. He tells me "I dont see any mold" I proceed to pick up the suspect particles of fungal-infested cheese flakes and show him the discoloration. He looks and me and presents his thick-skulled theory that I "went home and put mold on my own pizza.?"
I didn't entertain this dim-witted idea and told him that he is serving mold and needs to throw out that shaker. He grabs the shaker out of the fridge and half-assedly inspects the mold-ecosystem that they call a parmesan shaker and tells me "I don't see any mold in here." and places the shaker on the table. I take the shaker and show him the layer of caked on green mold at the bottom of the shaker and show him what he is serving to paying customers. Now at this point, he is very clearly in the wrong and an apology at the very least is in order, instead he throws another slice of pizza in the oven and continues to deflect the conversation and give me evil-eye ?. I walk out and tell him to throw out his mold shaker.
CONCLUSION: EAT HERE IF YOU LIKE MOLD? (not the blue cheese kind)
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizza by the Slice
The pizza here is worse than at other Pizza Nova locations
Barely gave any cheese
Old toppings
Food: 1
I and my friend went there for see if they are hiring or if there is any vacany. There were 2 people. One of them was young and he was really nice helping us with our enquiry and he gave us pen and paper to write down our number so that he can pass to the manager and the other person (he was elder) he was so rude and aggressive, he took the pen and paper from us so aggressively and ask us to leave the store. This was the first time something like that happened to us. He was completely illbehaved, why pizza nova are hiring these people? I will never ever go in that store.I really want to manager to contact us.
Atmosphere: 1
Food: 1
Service: 1
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