The place is nice and all but the service/ staff aren’t what it used to be. Most of the drama in this place seems to come from the staff a particular one that seems to be mentioned a lot in the comments. Food is good be careful when you get your order though as sometimes the server would make mistakes. It happens. Hopefully in the near future the owner decides to “Re-image” the lounge and replace some of the staff that would actually bring more people; as now a days aren’t busy. Key friendly staff will make people more people come. Rather spend my money in a friendly environment with good vibes then at a party for a good time leading with some kinda fight/stabbing/shooting etc. - avoid unless you wanna release some steam.
delroy williams
Food is great there special fry rice with chicken on top and the hibiscus special chowmein is amazing. Atmosphere (great people great safe time.
Atmosphere: 5
Food: 4
Service: 4
Dumantha Jayasuriya
⭐⭐⭐⭐⭐ for the gentleman owner, George – he's always respectful and welcoming.
Unfortunately, I can’t say the same for the service staff. I’ve had multiple unpleasant interactions, particularly with the woman who identifies herself as the manager. Her behavior is extremely unprofessional – confrontational, dismissive, and lacking basic customer service skills. She points fingers at guests and addresses them with a tone that feels aggressive and disrespectful.
Even worse, the overall attitude from several of the bartenders and waitstaff has felt discriminatory, which is deeply upsetting and unacceptable in any business, let alone a hospitality setting.
My honest suggestion to the owner: Please consider reviewing your front-of-house staff. It’s disappointing to see great management efforts from you being overshadowed by a rude and unwelcoming team. Customers deserve to feel respected and valued.
Additionally, the prices listed on the menu don’t match what’s actually being charged at the register. This kind of discrepancy is frustrating and misleading. It’s important to have transparency in pricing to avoid creating distrust.
I truly hope changes are made, as this could be a great spot with the right team.
Cheers 🥂
Milinda De Silva
Unfortunately, the customer service was extremely poor during my visit. We waited over two hours to be served our food, which was very frustrating. I wouldn’t recommend this place to others based on my experience. It might suit those with a lot of free time, but it’s definitely not ideal for anyone expecting timely service.
Rodney Miller
It was great and I enjoy the time there
Muiz Adebisi
Very nice and I will go again and again
Kirandeep Kaur
Good food and drinks. Prices little higher then the bars in the area
Najam Tirmizi
Good Caribbean and Chinese food. Pool tables are decent, too. Fun crowd when it's karaoke night 😁
Says it’s open till 2am, came at 12.20 and it’s closed
Diana Fernandes
Went for dinner and live music. The music was good. However, we never received our food order, and we waited closed to 1.5 hours and still no food, so we left. Also, they had a menu for specialty drinks but we were told when we tried to order that the bartender was not ready to serve those types of drinks. We were told beer or pop. I don't recommend this place. Poorly managed, run, and organized. I will say, the waitress we did have was really good. She apologized. Had excellent customer service .
barbara reynolds
Our uncle's band was playing there boxing day so I invited 20 people to go. I made reservations over a week before the event (Dec.26th) When I arrived there was no tables reserved for me. My Family was spread out at different tables which we had to put together. I got there at 5:15 the bar was opened or ready to serve people. We ordered food around 6, well it's a good thing I fed my dad who 97 before we left home. The event finished at 8:30 and our food still wasn't served to us. They put some tablecloths on the tables that looked like they were pulled out of dirty laundry...all wrinkled up. In the bathroom there was no paper towels to wipe your hands,the bathroom was also fifty,didn't look like it was cleaned from the night before. When I ask to speak to the owner who was there and I explained that the service and cleanliness of his establishment was not good. He stated making excuses for everything that I mentioned, they opened late, they only have 2 cooks don't know what happen to my table, which I then told him it's not my problem. The servers hold have told us there was a 2hr wait for food. we canceled our order, then they came and ask why we canceled our food order and told us it was ready, we explained why and they brought out some pepper shrimp and fried won ton shrimp as complementary some dad can have something to eat. Totally unacceptable and they need to get more reliable people and pay them better.
Sofía Rico
worst service ever, the lady who took my order was VERY rude to us
The place is nice and all but the service/ staff aren’t what it used to be. Most of the drama in this place seems to come from the staff a particular one that seems to be mentioned a lot in the comments.
Food is good be careful when you get your order though as sometimes the server would make mistakes. It happens.
Hopefully in the near future the owner decides to “Re-image” the lounge and replace some of the staff that would actually bring more people; as now a days aren’t busy.
Key friendly staff will make people more people come. Rather spend my money in a friendly environment with good vibes then at a party for a good time leading with some kinda fight/stabbing/shooting etc. - avoid unless you wanna release some steam.
Food is great there special fry rice with chicken on top and the hibiscus special chowmein is amazing. Atmosphere (great people great safe time.
Atmosphere: 5
Food: 4
Service: 4
⭐⭐⭐⭐⭐ for the gentleman owner, George – he's always respectful and welcoming.
Unfortunately, I can’t say the same for the service staff. I’ve had multiple unpleasant interactions, particularly with the woman who identifies herself as the manager. Her behavior is extremely unprofessional – confrontational, dismissive, and lacking basic customer service skills. She points fingers at guests and addresses them with a tone that feels aggressive and disrespectful.
Even worse, the overall attitude from several of the bartenders and waitstaff has felt discriminatory, which is deeply upsetting and unacceptable in any business, let alone a hospitality setting.
My honest suggestion to the owner: Please consider reviewing your front-of-house staff. It’s disappointing to see great management efforts from you being overshadowed by a rude and unwelcoming team. Customers deserve to feel respected and valued.
Additionally, the prices listed on the menu don’t match what’s actually being charged at the register. This kind of discrepancy is frustrating and misleading. It’s important to have transparency in pricing to avoid creating distrust.
I truly hope changes are made, as this could be a great spot with the right team.
Cheers 🥂
Unfortunately, the customer service was extremely poor during my visit. We waited over two hours to be served our food, which was very frustrating. I wouldn’t recommend this place to others based on my experience. It might suit those with a lot of free time, but it’s definitely not ideal for anyone expecting timely service.
It was great and I enjoy the time there
Very nice and I will go again and again
Good food and drinks. Prices little higher then the bars in the area
Good Caribbean and Chinese food. Pool tables are decent, too. Fun crowd when it's karaoke night 😁
Wonderful atmosphere, great food
The best food, thank you so much)))
Restaurantji Recommends
Says it’s open till 2am, came at 12.20 and it’s closed
Went for dinner and live music. The music was good. However, we never received our food order, and we waited closed to 1.5 hours and still no food, so we left. Also, they had a menu for specialty drinks but we were told when we tried to order that the bartender was not ready to serve those types of drinks. We were told beer or pop. I don't recommend this place. Poorly managed, run, and organized. I will say, the waitress we did have was really good. She apologized. Had excellent customer service .
Our uncle's band was playing there boxing day so I invited 20 people to go. I made reservations over a week before the event (Dec.26th) When I arrived there was no tables reserved for me. My Family was spread out at different tables which we had to put together. I got there at 5:15 the bar was opened or ready to serve people. We ordered food around 6, well it's a good thing I fed my dad who 97 before we left home. The event finished at 8:30 and our food still wasn't served to us. They put some tablecloths on the tables that looked like they were pulled out of dirty laundry...all wrinkled up. In the bathroom there was no paper towels to wipe your hands,the bathroom was also fifty,didn't look like it was cleaned from the night before. When I ask to speak to the owner who was there and I explained that the service and cleanliness of his establishment was not good. He stated making excuses for everything that I mentioned, they opened late, they only have 2 cooks don't know what happen to my table, which I then told him it's not my problem. The servers hold have told us there was a 2hr wait for food. we canceled our order, then they came and ask why we canceled our food order and told us it was ready, we explained why and they brought out some pepper shrimp and fried won ton shrimp as complementary some dad can have something to eat. Totally unacceptable and they need to get more reliable people and pay them better.
worst service ever, the lady who took my order was VERY rude to us
Great food, great live music
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Mixed Fried Rice, Honey Garlic Chicken Wings
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