The people that work here are miserable. No smiles no nothing. I felt like I walked into a Tim Hortons đ not coming here again
Service: 1
Raziya Moffett
I went when they had just opened, no one was in line with me. I ordered and had opted out of giving my name. The cashier made it an issue and went and told her coworker. That coworker purposefully gave me a mobile order that wasnât mine and told me this is why we put names on orders. I found this service terrible wonât be going back.
I ordered a venti matcha and asked for it to be shaken. The barista, a short brown-haired woman, responded with an attitude, saying they donât do that anymore and hesitated to make the drink. I understand that policies may change, but I have ordered it this way many times before without issue, and no other barista has responded in this manner. Additionally, I requested light ice, but my drink was filled with about 75% ice. When I pointed this out, she dismissively said, âWell, you drank it,â which came across as unprofessional and rude. As a customer, I expect respectful communication and basic customer service. This interaction left me very disappointed. I hope this feedback is taken seriously so that future customer experiences can improve.
Atmosphere: 1
Food: 1
Service: 1
Asimkhan Pathan
Thanks you Aila for your amazing customer service. Hot chocolate was awesome!
Service: 5
J F
Coffee frap looked like a vanilla bean frappe but tasted like was just ice, milk and a pump of coffee frap syrup. This place is the worst for coffee or espresso and always lacks these main ingredientsâŠ
OHI THIND
The white lady at the front counter, she donât know how to service, rude behaviour like we are buying anything free. Need to change her from there. Worst experience.
Sourav Slathia
i paid extra for matcha foam the lady who was making the drink was just put one spoon of foam in my last drink and said it was extra bcz she dont want to make more disgusting
Rukma Gupta
Just ordered 2 chai tea lattes, and wondering if the server even knew how to prepare the drink because they taste nothing like the real thing. This is what I order at Starbucks most of the time and this was the worst prepared drink Iâve had Pity because I paid the full price
ReinaaCass
Seriously need to pay more attention to the details I paid to line my cup with caramel and they absolutely clearly didnât do that. Thanks for ruining the drink pay attention next time. This was through uber eats.
very slow service these girls are too slow, if u need more time at least inform the customer of the alternatives, they made me wait 15 mins for a black coffee, never waited that long
Tina K
The staff are really nice but the issue is the wait times. There's only ever 1 or 2 people working, and at least 1 of them is training, so the wait times are really long. It took 20mins for an iced coffee. This is the only starbucks in the area so hiring more people is essential or this specific startbucks will keep getting 1 star reviews.
Atmosphere: 2
Food: 2
Service: 2
Colleen E
$7 for a small (tall) chai tea latte and it tastes like water. Itâs like they donât even try at this starbucks.
Atmosphere: 1
Food: 1
Service: 3
Lisa Marin
I went here twice and the both times I got watered down beverages. I payed for 3 beverage yesterday and it was missing the pearls in one of my drink. I asked them where are the pearls and they saidâsooorry we donât have then right nowâ why didnât they tell me before I paid $25 for three small drinks? He was very rude!!!
Atmosphere: 3
Food: 1
Service: 1
Nadine Victoria
You cannot collect Starbucks points here.Thereâs always only one person working, resulting in long wait times.Some staff are also incompetent and lack customer service.
The people that work here are miserable. No smiles no nothing. I felt like I walked into a Tim Hortons đ not coming here again
Service: 1
I went when they had just opened, no one was in line with me. I ordered and had opted out of giving my name. The cashier made it an issue and went and told her coworker. That coworker purposefully gave me a mobile order that wasnât mine and told me this is why we put names on orders. I found this service terrible wonât be going back.
Atmosphere: 2
Food: 2
Service: 1
The ladies who work here always brighten my day! One draws Pokémon on the cups and others write motivational positive notes always uplifting my spirit! Service is brilliant efficient and friendly
Atmosphere: 5
Food: 5
Service: 5
I ordered a venti matcha and asked for it to be shaken. The barista, a short brown-haired woman, responded with an attitude, saying they donât do that anymore and hesitated to make the drink. I understand that policies may change, but I have ordered it this way many times before without issue, and no other barista has responded in this manner. Additionally, I requested light ice, but my drink was filled with about 75% ice. When I pointed this out, she dismissively said, âWell, you drank it,â which came across as unprofessional and rude. As a customer, I expect respectful communication and basic customer service. This interaction left me very disappointed. I hope this feedback is taken seriously so that future customer experiences can improve.
Atmosphere: 1
Food: 1
Service: 1
Thanks you Aila for your amazing customer service. Hot chocolate was awesome!
Service: 5
Coffee frap looked like a vanilla bean frappe but tasted like was just ice, milk and a pump of coffee frap syrup.
This place is the worst for coffee or espresso and always lacks these main ingredientsâŠ
The white lady at the front counter, she donât know how to service, rude behaviour like we are buying anything free. Need to change her from there. Worst experience.
i paid extra for matcha foam the lady who was making the drink was just put one spoon of foam in my last drink and said it was extra bcz she dont want to make more disgusting
Just ordered 2 chai tea lattes, and wondering if the server even knew how to prepare the drink because they taste nothing like the real thing.
This is what I order at Starbucks most of the time and this was the worst prepared drink Iâve had
Pity because I paid the full price
Seriously need to pay more attention to the details I paid to line my cup with caramel and they absolutely clearly didnât do that. Thanks for ruining the drink pay attention next time.
This was through uber eats.
Restaurantji Recommends
very slow service these girls are too slow, if u need more time at least inform the customer of the alternatives, they made me wait 15 mins for a black coffee, never waited that long
The staff are really nice but the issue is the wait times. There's only ever 1 or 2 people working, and at least 1 of them is training, so the wait times are really long. It took 20mins for an iced coffee. This is the only starbucks in the area so hiring more people is essential or this specific startbucks will keep getting 1 star reviews.
Atmosphere: 2
Food: 2
Service: 2
$7 for a small (tall) chai tea latte and it tastes like water. Itâs like they donât even try at this starbucks.
Atmosphere: 1
Food: 1
Service: 3
I went here twice and the both times I got watered down beverages. I payed for 3 beverage yesterday and it was missing the pearls in one of my drink. I asked them where are the pearls and they saidâsooorry we donât have then right nowâ why didnât they tell me before I paid $25 for three small drinks? He was very rude!!!
Atmosphere: 3
Food: 1
Service: 1
You cannot collect Starbucks points here.Thereâs always only one person working, resulting in long wait times.Some staff are also incompetent and lack customer service.
Loading...