Came in excited to try the new “Footlong Doritos Nachos” that looked stacked and loaded on the promo poster — instead got a sad bowl of crushed chips, lettuce, and sauce barely covering the bottom. Where’s the “footlong”? More like “fun-sized regret.”
Also ordered a rice bowl that looked like it was missing half the ingredients. Tiny portion, barely any rice, and just a sprinkle of toppings. For the price, I expected more than air and a drizzle of disappointment.
Subway, if you’re gonna advertise something that dramatic on your windows, at least try to match it halfway in real life. Super misleading and honestly felt scammed. Ik the portions would be smaller than advertise, but this is straight up false advertisement
Not coming back to this location unless things improve.
Jaysha R.M
Amazing food
Caroline Al-yacoub
Today i went with my daughter to the parkway mall location subway we got those snackable sandwiches they were good then we tried the FOOTLONG NACHOS we were disaapointed the lady gave us a small bowl it didn't even make quarter long it wasn't like they advertise it in the pics. It didn't worth the $4 honestly.
Puneet Dua
Placed a mobile order at this Subway and arrived at the store 5 minutes later to pick it up. The order had gone through, I had the confirmation and everything, but nothing was prepared.
Turns out they now have a “new policy” where they must call the customer to confirm the order is legit before making it. Even if… you’re literally standing in front of them… with proof of your order. 🤷♂️
The employee insisted on calling my phone (even though I was right there) but the number on file was an old one, so she couldn’t reach me.
Instead of simply confirming the order in person (as common sense would suggest), she said she had to cancel it, and that I’d need to update my number and place a whole new order just so she could call me again… while I stood there in the store. That’s when I gave up and just walked out.
The whole thing was absurd and unnecessarily complicated. I’ve used mobile ordering at countless places and never seen anything like this. Two stars because I like Subway in general, but this location needs to seriously rethink how it handles mobile orders.
Rick
Still frozen meat on my sandwich and I got no assistance or compensation for the disgusting sandwich
Grant Wheeler
Don't order the meatballs as they are still frozen and you will not receive any further assistance or compensation
Richard Wheeler
Don't order the meatballs as they are still frozen and you will not receive anything compensatory
Universal Peace
When the order is online, he doesn't put enough toppings. Not good ! My foot long was so light although I added lots of toppings.
Unbelievable response form the owner! He says it's vague. And can't complain like that! Well I'm a customer and you did put insufficient amount of toppings that I chose for my sandwich. You put extra light for each toppings. How can I be more clear?!
Marlene Wright
I always love my Sandwiches from Subway. The bread is always fresh and the Sandwiches are made just the way I like it.
Sean Fernandes
Disappointed. Today is national cookie day, and subways website says that you get a free foot long cookie of your choice, with a purchase of a foot long sub. The employee told me that they can only do the gingerbread cookie, not the chocolate chip cookie. Each subway is supposed to honour the promotion from the website. I wanted a chocolate chip foot long cookie
I honestly cannot even begin to describe my experience at this location. I just received my $36 order from Uber and disappointed is not even the word I’m looking for. The sandwich is very cold, has not been toasted at all. It tastes like something spoiled. The cookies were so old and dry I couldn’t even break them. I had to throw away all of it. Very upsetting.
Food: 1
Akashdeep Singh
Great service by them whoever working on oct 8th evening shift
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki
Melina
I was so hungry one day, and decided to get a nice lil sub. I went in, ordered, got my sub, and went all the way back home. I turned on the t.v, got my plate ready, got into my pjs, and then when I was finally ready to eat, I took a bite into stale, disgusting bread. I immediately went back and told the man that my sandwich bread was disgusting, and asked him to pls remake me a nice lil sandwich. Will never go back here again. That bite into the bread will haunt me for the rest of my life.
Atmosphere: 1
Food: 1
Service: 1
Madhur Sharma
Jay at Subway was fantastic! He helped with recommendations and customizing our sandwiches. Super polite, professional, and always smiling. The food was fresh, and the seating area was clean. Jay truly deserves recognition for his great service!
Atmosphere: 5
Food: 5
Service: 5
Lalit Chonkria
"I had a great experience at this Subway location! Jay, the employee who assisted me, provided exceptional service. He was friendly, attentive, and made sure my order was perfect. The sandwich was made with care, and the overall atmosphere was welcoming. I really appreciate the excellent customer service from Jay. Highly recommend this Subway for a quick and pleasant meal!"
False Advertising + Tiny Portions = Never Again
Came in excited to try the new “Footlong Doritos Nachos” that looked stacked and loaded on the promo poster — instead got a sad bowl of crushed chips, lettuce, and sauce barely covering the bottom. Where’s the “footlong”? More like “fun-sized regret.”
Also ordered a rice bowl that looked like it was missing half the ingredients. Tiny portion, barely any rice, and just a sprinkle of toppings. For the price, I expected more than air and a drizzle of disappointment.
Subway, if you’re gonna advertise something that dramatic on your windows, at least try to match it halfway in real life. Super misleading and honestly felt scammed.
Ik the portions would be smaller than advertise, but this is straight up false advertisement
Not coming back to this location unless things improve.
Amazing food
Today i went with my daughter to the parkway mall location subway we got those snackable sandwiches they were good then we tried the FOOTLONG NACHOS we were disaapointed the lady gave us a small bowl it didn't even make quarter long it wasn't like they advertise it in the pics. It didn't worth the $4 honestly.
Placed a mobile order at this Subway and arrived at the store 5 minutes later to pick it up. The order had gone through, I had the confirmation and everything, but nothing was prepared.
Turns out they now have a “new policy” where they must call the customer to confirm the order is legit before making it. Even if… you’re literally standing in front of them… with proof of your order. 🤷♂️
The employee insisted on calling my phone (even though I was right there) but the number on file was an old one, so she couldn’t reach me.
Instead of simply confirming the order in person (as common sense would suggest), she said she had to cancel it, and that I’d need to update my number and place a whole new order just so she could call me again… while I stood there in the store. That’s when I gave up and just walked out.
The whole thing was absurd and unnecessarily complicated. I’ve used mobile ordering at countless places and never seen anything like this. Two stars because I like Subway in general, but this location needs to seriously rethink how it handles mobile orders.
Still frozen meat on my sandwich and I got no assistance or compensation for the disgusting sandwich
Don't order the meatballs as they are still frozen and you will not receive any further assistance or compensation
Don't order the meatballs as they are still frozen and you will not receive anything compensatory
When the order is online, he doesn't put enough toppings. Not good ! My foot long was so light although I added lots of toppings.
Unbelievable response form the owner!
He says it's vague. And can't complain like that! Well I'm a customer and you did put insufficient amount of toppings that I chose for my sandwich. You put extra light for each toppings. How can I be more clear?!
I always love my Sandwiches from Subway. The bread is always fresh and the Sandwiches are made just the way I like it.
Disappointed. Today is national cookie day, and subways website says that you get a free foot long cookie of your choice, with a purchase of a foot long sub. The employee told me that they can only do the gingerbread cookie, not the chocolate chip cookie. Each subway is supposed to honour the promotion from the website. I wanted a chocolate chip foot long cookie
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I honestly cannot even begin to describe my experience at this location. I just received my $36 order from Uber and disappointed is not even the word I’m looking for. The sandwich is very cold, has not been toasted at all. It tastes like something spoiled. The cookies were so old and dry I couldn’t even break them. I had to throw away all of it. Very upsetting.
Food: 1
Great service by them whoever working on oct 8th evening shift
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki
I was so hungry one day, and decided to get a nice lil sub. I went in, ordered, got my sub, and went all the way back home. I turned on the t.v, got my plate ready, got into my pjs, and then when I was finally ready to eat, I took a bite into stale, disgusting bread. I immediately went back and told the man that my sandwich bread was disgusting, and asked him to pls remake me a nice lil sandwich. Will never go back here again. That bite into the bread will haunt me for the rest of my life.
Atmosphere: 1
Food: 1
Service: 1
Jay at Subway was fantastic! He helped with recommendations and customizing our sandwiches. Super polite, professional, and always smiling. The food was fresh, and the seating area was clean. Jay truly deserves recognition for his great service!
Atmosphere: 5
Food: 5
Service: 5
"I had a great experience at this Subway location! Jay, the employee who assisted me, provided exceptional service. He was friendly, attentive, and made sure my order was perfect. The sandwich was made with care, and the overall atmosphere was welcoming. I really appreciate the excellent customer service from Jay. Highly recommend this Subway for a quick and pleasant meal!"
Atmosphere: 5
Food: 5
Service: 5
Loading...