I went to this Subway to pick up two Tuna Subs which I ordered through the app. I was dissatisfied with the lack of Tuna put on both subs ( it had not been the first time) and requested a refund. The employee told me to contact customer service, which I did. I received three emails from the Franchise thanking me for my feedback, seemingly a macro response as they all said the same thing,despite having different names at the bottom.
I replied to the email regarding the next step as the mention of my refund had not even been brought up. When contacting customer service through the App I specifically selected to request a refund.
I don't feel as if they truly care about the issue and that I was given the run around, instead of correcting it immediately in store.
Terrible experience and customer service.
Alex L
The new staff was really nice and kind
K
Ronak was very efficient and kind!
Meelad Hashtee
Everytime this one Indian girl is working she gives me only 8 slices of turkey on my footlong sub, and I buy 3 of them, the problem is there should be 10 slices on a footling, she has done this to me on at least 3 occasions and this forth time I had to put a review! Now I go to the next closest Mr. Sub or If I have to subway, but I will avoid this place forever!! Please don’t let this person nibble on your cold cuts, stay away if you don’t want to be ripped off!!!
xavier
Female employee took my money and refused to give me my sandwich. Submitted a fraud claim and a charge back.
Abhinav Garg
Wonderful customer service and extremely friendly staff.
I order one tuna sandwish with toasted and grilles. when I open it， there is almost no tuna inside, just some tuna paste. the bread is cold, without any toasted and grilled.
Atmosphere: 1
Food: 1
Service: 1
isabella zhu
good food
Atmosphere: 5
Food: 5
Service: 5
Alphix
Good employes
Akash Sharma
This is one of the worst subways i have ever been to the breads and chicken they serve is never fresh it stinks and smells all the times.. And special mentions to the staff who don’t even know their job one of the worst experiences for life time will highly advice everyone to never pay a visit.
I went to this Subway to pick up two Tuna Subs which I ordered through the app. I was dissatisfied with the lack of Tuna put on both subs ( it had not been the first time) and requested a refund. The employee told me to contact customer service, which I did. I received three emails from the Franchise thanking me for my feedback, seemingly a macro response as they all said the same thing,despite having different names at the bottom.
I replied to the email regarding the next step as the mention of my refund had not even been brought up. When contacting customer service through the App I specifically selected to request a refund.
I don't feel as if they truly care about the issue and that I was given the run around, instead of correcting it immediately in store.
Terrible experience and customer service.
The new staff was really nice and kind
Ronak was very efficient and kind!
Everytime this one Indian girl is working she gives me only 8 slices of turkey on my footlong sub, and I buy 3 of them, the problem is there should be 10 slices on a footling, she has done this to me on at least 3 occasions and this forth time I had to put a review! Now I go to the next closest Mr. Sub or If I have to subway, but I will avoid this place forever!! Please don’t let this person nibble on your cold cuts, stay away if you don’t want to be ripped off!!!
Female employee took my money and refused to give me my sandwich. Submitted a fraud claim and a charge back.
Wonderful customer service and extremely friendly staff.
It was good .I will come again
Exactly what I want so
Best in the area
Food was a 10/10 manager was very nice
Restaurantji Recommends
I order one tuna sandwish with toasted and grilles. when I open it， there is almost no tuna inside, just some tuna paste. the bread is cold, without any toasted and grilled.
Atmosphere: 1
Food: 1
Service: 1
good food
Atmosphere: 5
Food: 5
Service: 5
Good employes
This is one of the worst subways i have ever been to the breads and chicken they serve is never fresh it stinks and smells all the times..
And special mentions to the staff who don’t even know their job one of the worst experiences for life time will highly advice everyone to never pay a visit.
Atmosphere: 2
Food: 1
Service: 1
Great food all time and fresh toooooo👍
Vegetarian options: Enjoy my veg sandwich
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Patty
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