In centennial college, I went to order a sandwich, and I asked kindly “ is this halal”?, she replied to me with an attitude nothing halal in Subway, oh really? What does that mean? Subway messed up when they employed these type of employees.
Atmosphere: 1
Food: 1
Service: 1
diyar themelkos (diyarr)
So good
Atmosphere: 5
Food: 5
Service: 5
kushal thakkar
Very poor service. The lady served the customer Tuna sandwich. And then I asked her to change the Gloves as I am strictly vegetarian. She refused to do that and makes excuses that she didn’t touch the Tuna while making the sandwich and serving the customer. Very disappointed. Not visiting this location again and asking everyone not to visit as well.
Atmosphere: 1
Food: 1
Service: 1
Yash Patel
I recently visited Subway, and I was quite disappointed. My sandwich was poorly toasted.
Atmosphere: 1
Food: 1
Service: 1
Haroon haroon018
Food was horrible and the drink fountain hasn’t been working for months. Used a coupon to get a free drink and chips and couldn’t even get a drink because the fountain wasn’t working. Couldn’t even get a bottle of water
Atmosphere: 3
Food: 1
Service: 3
Peter Tai
I recently received from the internet a digital Subway flyer advertising 2 footlong for $15.99. Thinking it is a bargain, I went to one of their stores, just to be told that they could not accept this coupon. So I bought a steak sub at regular price. It tasted okay or good. But it turned out this one sub is more expensive than the 2 sub special in the coupon I had. Did not feel good at all. After I left, I tried the QR code on the coupon, it could not be read by my smartphone. I also tried to order from each and every subway store within 7 km, not a single store participated in this 2 for 1 special coupon! To me, this is false advertisement. Should I complain to Subway or the consumer advocate organizations? Nah, I am in relative good mood, forget about it. But that's why I gave it 1 star only, despite that the store and the food are worth 3 stars. It seems the Head Office is not working closely enough with the franchisees. I also have doubts about their food quality assurance, as a result. I'd probably buy sub from the other chain which I am currently satisfied with.
Atmosphere: 2
Food: 3
Service: 3
Happy singh
I recently visited Subway and had the pleasure of being served by Tanveer, who made my visiting experience truly outstanding. As a vegetarian, I appreciate it when employees take the time to understand my dietary preferences, and Tanveer did just that. She not only crafted a delicious sandwich but also took the initiative to explain each ingredient in detail, ensuring I was fully informed and satisfied with my choice.
Tanveer's knowledge and enthusiasm for the menu were evident throughout my visit. She answered all my questions patiently and even offered suggestions to enhance my sandwich experience. Her friendly demeanor and dedication to customer service were truly commendable.
Overall, Tanveer's exceptional service at Subway left a lasting impression on me. I would highly recommend visiting this location to anyone looking for a delicious meal served with care and expertise. Tanveer's passion for her work and commitment to customer satisfaction make her an invaluable asset to Subway.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite
Adam Ross
Someone used my phone number on June 13th at this location without proper verifications by staff: they ordered a sub, paid using my connected credit card and depleted my MVP points. I live in BC. I have not been to this location. I was notified by confirmation of order email while I was in Surrey BC. I immediately attempted to dispute through "Subway Cares" but have yet to receive any response. Petty as it is, this store is why I'm deleting my subway account and will not returning to any subway stores. The costumer experiencing is lacking, especially in the competitive fast food market.
Service: 1
Andrés David Sánchez Umbarila
The girl attending the store was really nice and warm, the food was good and they accepted coupons. would come again
Atmosphere: 5
Food: 5
Service: 5
Noelia Andeliz
This establishment refuses to let me use the bathroom because I am not a customer, which is illegal because it is discrimination.
The worker will hear the phone ring and will not answer. I asked her if they have a phone and she is telling lie saying no when I literally see the phone right in front of me and it is ringing while she is making my order.
Atmosphere: 5
Food: 5
Service: 1
Anuragdeep Verma
Bad atmosphere, rude customer
Atmosphere: 1
Food: 1
Service: 1
Karl
Bought a 12” Tuna sandwich toasted. When toasted, I just wanted Mayo on sandwich. I asked for just Cucumbers on the side (not on the sandwich).Girl said she can’t give Cucumbers separate, it has to be in the sandwich. She said that it was Manager/Company policy.NO COMMON SENSE AND NO CLUE ON GOOD CUSTOMER SERVICE.I could of gotten the works (every thing that they had) on the sandwich, but just to ask for Cucumbers only on the side cost the company (Manager/Subway) less than normal.Obviously this location has issues (see other reviews) but no feedback from Manager or Subway to improve customer experience.
Atmosphere: 1
Food: 3
Service: 1
Jennifer “Mad_madame_tattoos” Tourangeau
Wouldn't serve us 20mins before closingTerrible service, the girl working rolled her eyes and was extremely
Atmosphere: 1
Food: 1
Service: 1
Andrew Reid
Terrible location the worker tried to tell me my card was declined cause I had no money unfortunately she didn't know I used to be a technician for chase debit machines and the error code coming up was declining my card because the business hasn't done appropriate security patches on the machine and my bank is not letting me use the machine because its firmware is out of date. Absolutely ridiculous and quite frankly dangerous for the customers who's card do work on the machine
In centennial college, I went to order a sandwich, and I asked kindly “ is this halal”?, she replied to me with an attitude nothing halal in Subway, oh really?
What does that mean? Subway messed up when they employed these type of employees.
Atmosphere: 1
Food: 1
Service: 1
So good
Atmosphere: 5
Food: 5
Service: 5
Very poor service. The lady served the customer Tuna sandwich. And then I asked her to change the Gloves as I am strictly vegetarian. She refused to do that and makes excuses that she didn’t touch the Tuna while making the sandwich and serving the customer. Very disappointed. Not visiting this location again and asking everyone not to visit as well.
Atmosphere: 1
Food: 1
Service: 1
I recently visited Subway, and I was quite disappointed. My sandwich was poorly toasted.
Atmosphere: 1
Food: 1
Service: 1
Food was horrible and the drink fountain hasn’t been working for months. Used a coupon to get a free drink and chips and couldn’t even get a drink because the fountain wasn’t working. Couldn’t even get a bottle of water
Atmosphere: 3
Food: 1
Service: 3
I recently received from the internet a digital Subway flyer advertising 2 footlong for $15.99. Thinking it is a bargain, I went to one of their stores, just to be told that they could not accept this coupon. So I bought a steak sub at regular price. It tasted okay or good. But it turned out this one sub is more expensive than the 2 sub special in the coupon I had. Did not feel good at all. After I left, I tried the QR code on the coupon, it could not be read by my smartphone. I also tried to order from each and every subway store within 7 km, not a single store participated in this 2 for 1 special coupon! To me, this is false advertisement. Should I complain to Subway or the consumer advocate organizations? Nah, I am in relative good mood, forget about it. But that's why I gave it 1 star only, despite that the store and the food are worth 3 stars. It seems the Head Office is not working closely enough with the franchisees. I also have doubts about their food quality assurance, as a result. I'd probably buy sub from the other chain which I am currently satisfied with.
Atmosphere: 2
Food: 3
Service: 3
I recently visited Subway and had the pleasure of being served by Tanveer, who made my visiting experience truly outstanding. As a vegetarian, I appreciate it when employees take the time to understand my dietary preferences, and Tanveer did just that. She not only crafted a delicious sandwich but also took the initiative to explain each ingredient in detail, ensuring I was fully informed and satisfied with my choice.
Tanveer's knowledge and enthusiasm for the menu were evident throughout my visit. She answered all my questions patiently and even offered suggestions to enhance my sandwich experience. Her friendly demeanor and dedication to customer service were truly commendable.
Overall, Tanveer's exceptional service at Subway left a lasting impression on me. I would highly recommend visiting this location to anyone looking for a delicious meal served with care and expertise. Tanveer's passion for her work and commitment to customer satisfaction make her an invaluable asset to Subway.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite
Someone used my phone number on June 13th at this location without proper verifications by staff: they ordered a sub, paid using my connected credit card and depleted my MVP points. I live in BC. I have not been to this location. I was notified by confirmation of order email while I was in Surrey BC. I immediately attempted to dispute through "Subway Cares" but have yet to receive any response. Petty as it is, this store is why I'm deleting my subway account and will not returning to any subway stores. The costumer experiencing is lacking, especially in the competitive fast food market.
Service: 1
The girl attending the store was really nice and warm, the food was good and they accepted coupons. would come again
Atmosphere: 5
Food: 5
Service: 5
This establishment refuses to let me use the bathroom because I am not a customer, which is illegal because it is discrimination.
Restaurantji Recommends
The worker will hear the phone ring and will not answer. I asked her if they have a phone and she is telling lie saying no when I literally see the phone right in front of me and it is ringing while she is making my order.
Atmosphere: 5
Food: 5
Service: 1
Bad atmosphere, rude customer
Atmosphere: 1
Food: 1
Service: 1
Bought a 12” Tuna sandwich toasted. When toasted, I just wanted Mayo on sandwich. I asked for just Cucumbers on the side (not on the sandwich).Girl said she can’t give Cucumbers separate, it has to be in the sandwich. She said that it was Manager/Company policy.NO COMMON SENSE AND NO CLUE ON GOOD CUSTOMER SERVICE.I could of gotten the works (every thing that they had) on the sandwich, but just to ask for Cucumbers only on the side cost the company (Manager/Subway) less than normal.Obviously this location has issues (see other reviews) but no feedback from Manager or Subway to improve customer experience.
Atmosphere: 1
Food: 3
Service: 1
Wouldn't serve us 20mins before closingTerrible service, the girl working rolled her eyes and was extremely
Atmosphere: 1
Food: 1
Service: 1
Terrible location the worker tried to tell me my card was declined cause I had no money unfortunately she didn't know I used to be a technician for chase debit machines and the error code coming up was declining my card because the business hasn't done appropriate security patches on the machine and my bank is not letting me use the machine because its firmware is out of date. Absolutely ridiculous and quite frankly dangerous for the customers who's card do work on the machine
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