Always slow - they are more concerned with the drive thru timer than actually servicing customers. The food is always warm and the staff isn't friendly. They used to be a great location until they reopened, horrible ever since
Atmosphere: 1
Food: 3
Service: 1
ashly
the guy giving me my food through the drive through was rude i didn’t do anything payed even said thank you and he didnt even say it back where the the service im probably not coming back
Service: 1
Xgn Smelly
Absolute trash started arguing with us when I said the hardshell tacos were expired and stale. The meat was horrible. Didn’t even taste like Taco Bell meat I wish I could put a zero but I have to put a one never going to this place again very disappointed and very sick after taking one bite. On top of that, they argued to give me a refund because their food was inedible
Atmosphere: 1
Food: 1
Service: 1
Andy Williams
Workers here just work, no unnecessary complaints. They are good and friendly
Atmosphere: 5
Food: 5
Service: 5
Miro Vibes
The taste is delicious but not as I expected clean and service is little good the drive through very narrow 😁but overall it is fine.
Food: 4
Service: 4
RS Sid L
Waited 35 mins for a small order, not sure what these employees are doing, thanks for wasting my time.
Atmosphere: 1
Food: 1
Service: 1
Nadia Ghani
I ordered online. The seal was open and tacos were missing.
Fadi Foodie
So many things changed at this location. Let me start by saying the staff are rude and have no sympathy for the customers.
Two restaurants in one location yet you cannot combine anything together like they used to before. Thats bullshit! They ran out of taco bell fries but are willing to switch it with KFC fries. Again bullshit.
Place is scrapped from my list. Not visiting again. Very disappointed. Prices are ridiculous but i cant blame them everything has gone up.
Food: 1
Jeremy Chow
It's taco bell.
Math
Unprofessional, staff made an error with my order and when I brought it up they tried to convince me I ordered what they gave me. Don't waste your time/money here
I am extremely disappointed and disturbed by my experience at Taco Bell, 1338 Kennedy Road, Scarborough, ON. On October 30, 2025, I ordered on uber eats (order no. #4EA78) a Crunchy Bean Taco (vegetarian) as part of the Buy 1 Get 1 Free Taco deal. The taco was prepared by an employee named Jamaica. When I received it, after taking a bite it smelled and looked like beef, not beans.
I follow a religion where beef is strictly prohibited and sacred, and while I eat chicken, being served beef instead of a vegetarian taco is a serious violation of my religious beliefs. I called the store multiple times with no answer and then drove to the location. The girl’s name who prepared my order was ‘Jamaica’ and the manager on duty, confirmed that I was indeed served beef, and apologized. I have photos and videos of the staff admitting the mistake.
This is the second time this has happened to me at Taco Bell in 4.5 years ON THIS PARTICULAR LOCATION demonstrating a pattern of negligence, lack of accountability, and disregard for customers’ religious and dietary requirements.
Because of this, I am now pursuing legal action and formal complaints with Consumer Protection Ontario and Taco Bell Corporate. I hope the company takes immediate steps to prevent such incidents, as serving beef to someone who explicitly ordered vegetarian is unacceptable and deeply offensive.
Food: 1
Service: 1
Chanté G
Long wait for my food. Over 20mins
Unapologetic service
Atmosphere: 3
Food: 1
Service: 2
Oliver Duvall
Your service stinks, the terminals are terrible, you should have stayed shut down when you were going into your renovations.
Atmosphere: 1
Food: 1
Service: 1
Nagasubramanyam Thodupunoori
They have a very fast 💨 order dispatch unit compared to another drive thru system.
Atmosphere: 4
Food: 5
Service: 5
Ray M
Worst drive thru experience ever! Not even busy, had to park my car and wait. They forgot my drink and made me wait 10 minutes. I just drove off as they never returned!
Always slow - they are more concerned with the drive thru timer than actually servicing customers. The food is always warm and the staff isn't friendly. They used to be a great location until they reopened, horrible ever since
Atmosphere: 1
Food: 3
Service: 1
the guy giving me my food through the drive through was rude i didn’t do anything payed even said thank you and he didnt even say it back where the the service im probably not coming back
Service: 1
Absolute trash started arguing with us when I said the hardshell tacos were expired and stale. The meat was horrible. Didn’t even taste like Taco Bell meat I wish I could put a zero but I have to put a one never going to this place again very disappointed and very sick after taking one bite. On top of that, they argued to give me a refund because their food was inedible
Atmosphere: 1
Food: 1
Service: 1
Workers here just work, no unnecessary complaints. They are good and friendly
Atmosphere: 5
Food: 5
Service: 5
The taste is delicious but not as I expected clean and service is little good the drive through very narrow 😁but overall it is fine.
Food: 4
Service: 4
Waited 35 mins for a small order, not sure what these employees are doing, thanks for wasting my time.
Atmosphere: 1
Food: 1
Service: 1
I ordered online. The seal was open and tacos were missing.
So many things changed at this location. Let me start by saying the staff are rude and have no sympathy for the customers.
Two restaurants in one location yet you cannot combine anything together like they used to before. Thats bullshit!
They ran out of taco bell fries but are willing to switch it with KFC fries. Again bullshit.
Place is scrapped from my list. Not visiting again. Very disappointed.
Prices are ridiculous but i cant blame them everything has gone up.
Food: 1
It's taco bell.
Unprofessional, staff made an error with my order and when I brought it up they tried to convince me I ordered what they gave me. Don't waste your time/money here
Food: 1
Service: 1
Restaurantji Recommends
I am extremely disappointed and disturbed by my experience at Taco Bell, 1338 Kennedy Road, Scarborough, ON. On October 30, 2025, I ordered on uber eats (order no. #4EA78) a Crunchy Bean Taco (vegetarian) as part of the Buy 1 Get 1 Free Taco deal. The taco was prepared by an employee named Jamaica. When I received it, after taking a bite it smelled and looked like beef, not beans.
I follow a religion where beef is strictly prohibited and sacred, and while I eat chicken, being served beef instead of a vegetarian taco is a serious violation of my religious beliefs. I called the store multiple times with no answer and then drove to the location. The girl’s name who prepared my order was ‘Jamaica’ and the manager on duty, confirmed that I was indeed served beef, and apologized. I have photos and videos of the staff admitting the mistake.
This is the second time this has happened to me at Taco Bell in 4.5 years ON THIS PARTICULAR LOCATION demonstrating a pattern of negligence, lack of accountability, and disregard for customers’ religious and dietary requirements.
Because of this, I am now pursuing legal action and formal complaints with Consumer Protection Ontario and Taco Bell Corporate. I hope the company takes immediate steps to prevent such incidents, as serving beef to someone who explicitly ordered vegetarian is unacceptable and deeply offensive.
Food: 1
Service: 1
Long wait for my food. Over 20mins
Unapologetic service
Atmosphere: 3
Food: 1
Service: 2
Your service stinks, the terminals are terrible, you should have stayed shut down when you were going into your renovations.
Atmosphere: 1
Food: 1
Service: 1
They have a very fast 💨 order dispatch unit compared to another drive thru system.
Atmosphere: 4
Food: 5
Service: 5
Worst drive thru experience ever! Not even busy, had to park my car and wait. They forgot my drink and made me wait 10 minutes. I just drove off as they never returned!
Service: 1
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