They did the wrong order and the staff’s attitude is not good
Maija
awful customer service. ordered the deku drink and specifically asked for it then got the bakugo drink. my friends ordered their drinks and she got mad at them for no reason and had an aggressive tone. drinks were good tho customer service was bad
Mansoor Anwar
Customer service horrible. Once in a a while I like a flavourful drink but not too sweet. Asked if I can get a tea modified and have less brown sugar tapioca and some more regular tapioca and the answer was “I don’t think I can do that” lol..
E
Went by for the NIKKE Collab, which was decorated nicely everywhere! It was cool to see. The drinks were both Lychee based which were super yummy, although pricey 😢. I hope The Alley will bring more Lychee drinks in the future. The staff was efficient in serving the drinks quickly and accurately.
Bea Beee
The drinks were a mixed bag. The crunchy drink had a delightful presentation and a fresh berry flavor. The passionfruit tea offered a nice blend of flavors but didn't quite stand out was too tangy . I visited 30 minutes before closing, and the staff was super nice and efficient, which I really appreciated. Overall, a solid 3/5 experience!
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Milk Pudding
Brianna
The only bubble tea place I know that sells Ube flavour! I always order the Ube deerioca puff. So tasty!!
Atmosphere: 5
Food: 5
Service: 5
Tanu P
Can never go wrong with their milk bubble tea, strawberry and orange lulu weren’t bad either!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Strawberry, Deerioca Fever and Northern Lights
Natasha M
Ordered an Ube puff drink and they loaded it up the ice and skimped on the custard. Worst one I've had!!!
Wonderful experience last Saturday evening in The Alley. Even though they are very busy, the cashier provided excellent service. She was very helpful not only in order taking, but also recommended drinks according to my preferences. Never expected this in a bubble tea shop??
This place is good for grabbing bubble tea and cold drinks for refreshments on the upper level of the mall. It can get busy at times, but we can still make our orders with our preferred ingredients and customization levels.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry
Esha Mishra
This place is a gem that every tea enthusiast should make a priority to visit. From the moment you step through the door, you're greeted with an aroma that promises a delightful experience for your taste buds. The tea selection is truly impressive, offering a wide variety of flavors and blends to satisfy any palate.But what truly sets this place apart is its tapioca. The tapioca here is nothing short of extraordinary – perfectly cooked pearls that add a delightful chewiness to your tea-drinking experience. It's evident that great care and attention to detail go into crafting each cup.One standout option is the roasted ginger hot brown sugar tea. With its warm, comforting flavors and aromatic spices, it's like a hug in a cup. The combination of roasted ginger and brown sugar creates a depth of flavor that is both soothing and invigorating.Whether you're a seasoned tea aficionado or just dipping your toes into the world of tea, this place has something for everyone. The cozy ambiance and friendly staff make it the perfect spot to unwind and indulge in a moment of relaxation.I can't recommend this place enough, especially for fellow tea lovers. It's a true haven for anyone who appreciates a good cup of tea and the perfect tapioca accompaniment. Trust me, once you visit, you'll be hooked and eager to return for more of their delightful offerings.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deerioca Fever and Northern Lights
Aisha Coakley
The Real Taro!! Boba is super soft and fresh. Flavors are consistent and amazing. Service is always friendly and fast. Park next to Old Navy. You’re welcome!!
Atmosphere: 5
Food: 5
Service: 5
Christopher Carrick
If you are looking for some good quality bubble tea, this is a pretty good place to go. I've only been here a few times, but each time I've gone, I've only had positive experiences. The staff are nice and are pretty quick with putting together people's orders. One thing I really like about this place is that their milk tea has a unique, high-quality taste. I find it much different compared to the larger chain milk tea companies that have to have lower costs on ingredients. Overall, good staff, drinks, and service.
Atmosphere: 5
Food: 5
Service: 3
Rachelle Lopez
Everytime same girls no smile, no greetings and too lazy to mashed the strawberries. How the heck are we able to enjoy it, what a waste of iur time.
They did the wrong order and the staff’s attitude is not good
awful customer service. ordered the deku drink and specifically asked for it then got the bakugo drink. my friends ordered their drinks and she got mad at them for no reason and had an aggressive tone. drinks were good tho customer service was bad
Customer service horrible. Once in a a while I like a flavourful drink but not too sweet. Asked if I can get a tea modified and have less brown sugar tapioca and some more regular tapioca and the answer was “I don’t think I can do that” lol..
Went by for the NIKKE Collab, which was decorated nicely everywhere! It was cool to see. The drinks were both Lychee based which were super yummy, although pricey 😢. I hope The Alley will bring more Lychee drinks in the future. The staff was efficient in serving the drinks quickly and accurately.
The drinks were a mixed bag. The crunchy drink had a delightful presentation and a fresh berry flavor. The passionfruit tea offered a nice blend of flavors but didn't quite stand out was too tangy . I visited 30 minutes before closing, and the staff was super nice and efficient, which I really appreciated. Overall, a solid 3/5 experience!
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Milk Pudding
The only bubble tea place I know that sells Ube flavour! I always order the Ube deerioca puff. So tasty!!
Atmosphere: 5
Food: 5
Service: 5
Can never go wrong with their milk bubble tea, strawberry and orange lulu weren’t bad either!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Strawberry, Deerioca Fever and Northern Lights
Ordered an Ube puff drink and they loaded it up the ice and skimped on the custard. Worst one I've had!!!
Atmosphere: 2
Food: 1
Service: 1
Yummy ! Cant go wrong with bubble tea .
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cocoa Fresh Milk, Fresh Milk, Tiramisu
Wonderful experience last Saturday evening in The Alley. Even though they are very busy, the cashier provided excellent service. She was very helpful not only in order taking, but also recommended drinks according to my preferences. Never expected this in a bubble tea shop??
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
This place is good for grabbing bubble tea and cold drinks for refreshments on the upper level of the mall. It can get busy at times, but we can still make our orders with our preferred ingredients and customization levels.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry
This place is a gem that every tea enthusiast should make a priority to visit. From the moment you step through the door, you're greeted with an aroma that promises a delightful experience for your taste buds. The tea selection is truly impressive, offering a wide variety of flavors and blends to satisfy any palate.But what truly sets this place apart is its tapioca. The tapioca here is nothing short of extraordinary – perfectly cooked pearls that add a delightful chewiness to your tea-drinking experience. It's evident that great care and attention to detail go into crafting each cup.One standout option is the roasted ginger hot brown sugar tea. With its warm, comforting flavors and aromatic spices, it's like a hug in a cup. The combination of roasted ginger and brown sugar creates a depth of flavor that is both soothing and invigorating.Whether you're a seasoned tea aficionado or just dipping your toes into the world of tea, this place has something for everyone. The cozy ambiance and friendly staff make it the perfect spot to unwind and indulge in a moment of relaxation.I can't recommend this place enough, especially for fellow tea lovers. It's a true haven for anyone who appreciates a good cup of tea and the perfect tapioca accompaniment. Trust me, once you visit, you'll be hooked and eager to return for more of their delightful offerings.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deerioca Fever and Northern Lights
The Real Taro!! Boba is super soft and fresh. Flavors are consistent and amazing. Service is always friendly and fast. Park next to Old Navy. You’re welcome!!
Atmosphere: 5
Food: 5
Service: 5
If you are looking for some good quality bubble tea, this is a pretty good place to go. I've only been here a few times, but each time I've gone, I've only had positive experiences. The staff are nice and are pretty quick with putting together people's orders. One thing I really like about this place is that their milk tea has a unique, high-quality taste. I find it much different compared to the larger chain milk tea companies that have to have lower costs on ingredients. Overall, good staff, drinks, and service.
Atmosphere: 5
Food: 5
Service: 3
Everytime same girls no smile, no greetings and too lazy to mashed the strawberries. How the heck are we able to enjoy it, what a waste of iur time.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Strawberry, Tiramisu, Deerioca Ube Puff
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