The Nilgiris Restaurant

Good food. Bad service,

Vegetarian options: A lot of varieties to choose.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Sambar Vada, Rava Masala Dosa, Gobi Manchurian

A wide variety of South Indian food buffet. The service is quite slow but the food outshines it.

Atmosphere: 5

Food: 5

Service: 4

Cashier he didn’t know how to talk to the customer so rude

Atmosphere: 3

Food: 3

Service: 1

Not the same as it used to be.

Atmosphere: 1

Food: 4

Service: 2

Poor service… we ordered food and suddenly my son asked me to order something, the staff was so rude and refused to change the order.

Atmosphere: 1

Service: 1

Service is very poor

Service: 1

Very poor customer service, very rude. Not going again

Service: 1

Recommended dishes: Sambar Vada

Do not order Chilli Parotta. It’s too seeet and savoury. Didn’t like it. Vada , idlie and dosa are very good. Coffee is the best. I hope the owner read this and do good job on chilli parotta.

Atmosphere: 3

Food: 4

Service: 5

I’ll start by saying the food here is great, the service on the other hand is just slow. The other day I went in and ordered Dosa and Idili with other short eats. Got the short eats right away and was told it would be a 10 minute wait for the dosa and idili, which I was fine with. I waited in the car and came back in 15 mins and the one of the food items wasn’t ready. I asked a few more times and was told it was still not ready. After another 5/10 mins I asked for a refund of the one item so I could leave with the other item. Which her manager did. I went and asked for the item that was ready and girl said that my order was cancelled. I went back to the manager and asked for a refund of the other item too which he gave to me after apologizing for the miscommunication with the server. The girl working at the take out counter has really bad communication skills. If you are going to go get take out, place a phone order 30 mins before and don’t waste your time when you get there.

Food: 1

Service: 1

Awesome south Indian food but service is not great. Big group orders are given preference. While we waited for our food, a group which came later got before us.
But the food is really good.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Rava Masala Dosa, Masala Vada, Dosa

Very bad service staff

Atmosphere: 3

Food: 4

Service: 1

I ordered a Rasam Wada take out. They packed just the rasam and missed the wada part. They seem to be in a hurry all the time leading to such errors.

Atmosphere: 4

Food: 5

Service: 1

Very good place for south Indian food

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Sambar Vada, Rava Masala Dosa, Dosa

Food quality has gone down tremendously at Nilgris.

Atmosphere: 1

Food: 2

Service: 2

Good food

Atmosphere: 3

Food: 5

Service: 4