The Wing Spot - Malvern

Good food

Not really a dine in area, but food was great!!!!! Yummmm

It's too late .they took more time to take orders ver bad service

Amazing taste

Food is really good. Love their chili onion fries! 👍🏻👌🏻

Has the friendliest staff with bright smiles as you enter ready to take your order.

Atmosphere: 5

Food: 5

Service: 5

Jesus Christ these guys are dog shit, if it wasn’t for the good wings (when they aren’t butchering your order, these guys would def be out of business). Here’s my review:

Ah, Malvern Wing Spot. Where do I even begin? This place is where dreams of crispy, golden wings go to die a slow, painful death—under the fluorescent lighting of what can only be described as a poverty aesthetic straight out of a budget 1980s sitcom. You walk in, and you’re not sure if you’ve stumbled into a wing joint or a waiting room for a government-subsidised program. Beige walls that scream "we ran out of money," mismatched chairs that look like they’ve been rejected from a garage sale, and an air of resignation that clings to the place like the smell of burnt oil.

Now, let’s talk customer service. Imagine, if you will, the most disinterested human being on the planet. Got it? Okay, now multiply that by ten, and you’re getting close to the experience of being “served” at Malvern Wing Spot. I use the word “served” loosely here because that would imply some form of attention being paid to the customers. The lady at the counter? She was like a circus juggler, but instead of juggling balls, she was juggling a phone call, another phone call, another one, oh—and our order somewhere in the mix. She wasn’t even using a Bluetooth earpiece, mind you, just old-fashioned handset-to-face chaos. She must’ve been auditioning for a one-woman show titled “How To Ignore People While Pretending You Care.”

In between her dramatic performance with the phones, she took our order. Or rather, she pretended to take our order. Because what came out the other side was a Frankenstein creation of wing flavours we never asked for, sides we didn’t know existed, and a drink that defied description. But it gets better! Other customers were also getting hit with her stellar service. Orders were messed up left, right, and centre. Wings were flying out (pun intended), but nobody was happy. One guy ordered spicy, got mild, and was halfway through an epic rant when she just... hung up on one of her many phone calls to yell back at him. It was like watching a tragic play unfold in real-time, except the drama was about ranch dressing and buffalo wings.

You’d think after the shouting match, someone would step in to restore order. Nope. She shrugged it off and moved on to the next victim—sorry, I mean, customer—without missing a beat. At this point, I couldn’t tell if we were in a wing spot or a reality TV show where everything goes wrong for comedic effect. Customers were shaking their heads, people were leaving without their food, and the poor delivery guy standing in the corner looked like he was plotting his escape route.

The respect—or lack thereof—shown to customers is truly the pièce de résistance of this establishment. It’s as if the whole place runs on a "we don’t really care" business model. You’d think they were giving away wings for free, based on how little effort they put into the whole thing. But nope, they happily took my money and gave me an existential crisis in return.

In conclusion, if you’re looking for a dining experience that makes you question your life choices, Malvern Wing Spot is your place. The wings? Subpar. The atmosphere? Grim. The customer service? A car crash you can’t look away from. But hey, at least the whole ordeal gave me a great story to tell. Just don’t expect to leave with the wings you actually ordered. Or any dignity, for that matter.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Wings

10/10 highly recommended. So many flavors. The fries had perfect blend of season and crunch. We received great suggestions for wings from the employee.

Atmosphere: 3

Food: 5

Service: 5

This place used to be my go to for wings but now the quality and customer service is horrible. The staff is super untrained and the service is very inconsistent. They do not accommodate customers requests and I would be very weary when ordering halal wings here.

I felt its not fresh

Atmosphere: 4

Food: 3

Service: 5

The girl at the reception is rude and the order takes awhile.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Town of Jaffna

Wings are great, think of quality you receive when you go to All Star Wings but with a better price and less wait time.

So I ordered fries with wings boneless chicken wings and jaffna fries. Couldn’t finish the fries because it taste like old fries that they re-cook
My son could nor finish his files neither the same thing old fries that was re-frie
Whatever we eat it run my son belly and my son Throwing up at 2 o’clock all so my stomach upset all night and day and I just have diarrhoea all day

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Wings

My favorite! Malvern girl is my fav flavor. I can't take the spicy flavors and always loved honey garlic sauce on wings but wanted something different. I discovered two fav flavors here and one of them is Malvern girl and it's so good! Sauce on the side is definitely recommended! My husband loves spicy food and his fav is town of Jaffna

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wings, Town of Jaffna

So I ordered fries with wings boneless chicken wings and jaffna fries. Couldn’t finish the fries because it taste like old fries that they re-cook
My son could nor finish his files neither the same thing old fries that was re-frie
Whatever we eat it run my son belly and my son Throwing up at 2 o’clock all so my stomach upset all night and day and I just have diarrhoea all day

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Wings, Chilli Onion Fries Jaffna Fries