They take forever and they didnt give me my food and they gave my wrap to the wrong person.
Atmosphere: 3
Food: 4
Service: 2
Mohammad Hamid Azizi
The cashier is not good behaviour
Service: 1
R G
Brazilian owned Canadian coffee shop??? Nope. Coffee and food is disgusting. Not like it used to be. Wake up Canada! Support local!
Atmosphere: 1
Food: 1
Service: 1
Tamara N
I made an order through drive through and when I received my order it was missing a garlic bread....they did not do their due diligence to check and make sure everything was in my bag. I paid for everything and I had to leave before checking because they have homeless people in the drive thru that are begging constantly that I had to drive away. I feel if the staff know that customers dont have the luxury to sit and check their order due to the uncomfortable environment, the least they could do is check the orders properly since people pay money.
Atmosphere: 1
Food: 1
Service: 1
Alan Smith
delicious coffee ♥️ tried yesterday have a great exp
Atmosphere: 5
Food: 5
Service: 5
mehak juneja 025
Poor service. Employee don’t know how to talk to customers
Atmosphere: 1
Food: 1
Service: 1
Aishwarya Pradhan
There were flies on donut. When told them they gave the excuse as its summer. Pathetic service
Atmosphere: 1
Food: 1
Service: 1
Danie Mohana
The chicken needs improvement it's always burnt so yea improve please.
Atmosphere: 4
Food: 2
Service: 5
nixon pascual
Used the drive through today July 10, 2025, she’s rude, no patience asking orders from the customer, she’s rude…
Service: 1
Navneet Singh
Thanks for emergency washroom because most businesses closed early today
Today we order French venila coffee and candy can hot chocolate but the taste was not upto the mark we felt it was such a disaster coffee I hve ever order and literally taste like water so it was waste of money and time and I don't recommend to any other person
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Vanilla Cappuccino 454g Can
Pat White
They make the best hot drink always fresh and location is perfectly great if you are on the highway .and also they have have great respect for all customers. Enjoy it.
Vegetarian options: Veg wrapped are great . All there wrapped is very big
Dietary restrictions: You should always ask they will fix to your diet.
Parking: Park and eat in your car and enjoy free internet access.
Kid-friendliness: Kid away love being there with family are with mom and sometimes there dad.
Wheelchair accessibility: Is great access. Also seating and Bathrooms
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Smoothie, Júice and Sesame Bagel with Cream Cheese, Crispy Chicken, Wrap, French Vanilla Cappuccino 454g Can, Pumpkin Spice Iced Capp, Four Cheese Twist, Vanilla Iced Capp, Sausage, Ham and Cheese Sandwich, Chili, Egg and Cheese, Strawberry, Smile Cookie, Cookies, Sandwich, Donuts, Bagels, Crispy Chicken Wrap, Hash Brown
Sifat Titly
“Next time mention it before “ Have anyone heard someone serving in Tim Hortons and behaving this way? Tonight just now a guy was scolding my husband for asking a right size cup! My husband said the order correct I was with him and that guy provided wrong size cup he provided double cup instead of a separate smaller size cup and rather than apologizing he scold my husband back and said next time mention it okay!!! He was too rude we was in drive thru. He was a brown guy must be got this job with reference without hospitality skills! Nepotismevery where! But telling this to you Mr / ms owner your referenced peoples are ruining your good service record
DJ G
Although my overall review is not related to the staff or the store itself - I have had nothing but great interactions with the staff working the morning shift as they are awesome. My review is based the serious problem of panhandlers at this location that live in the nearby apartments that the owner of their store doesn’t seem to take action on. Some of them are very aggressive for money and may not take no for an answer. Often times they make laps in the parking lot still asking while I sit in the drivethru if there is a long wait. There is no signage saying to not loiter, no barricades to prevent them from standing near the drivethru window, the speaker or the little platform near the garbage door that some of them often sit at. It also looks like one of them destroyed the menu board as the glass is shattered and even resembles bullet holes.
I have left many survey reviews stating these issues for over a year not and yet the owner still won’t take action. I even gave my number one time for him to call me (I see him in his puffer jacket often) if he needed help with ideas and implementation but he didn’t have the courage to call.
It seems he is allowing them with an open invite to remain there and panhandle but should he thinking of the best interest of his customers cause once these homeless people become more aggressive, he will start to lose business
Atmosphere: 1
Food: 4
Service: 4
Zarin Gulamali
Always fresh and best customer service but today Dec 4, 2024 @ 4:41pm was disappointed with the drive thru Guy who was not listening and was rushing, we requested a tray for our 2 medium coffee’s but he rushed us where they take orders at drive thru speaker ad said I KNOW YOU WANT TRAY, but when we went to the pickup window they didn’t give us the tray, we asked for it again and called the person who was talking to us, he (South Asian) came along with other South Asian guy & both started laughing…. Really bad and disappointed customer service No Respect at all.☹️
They take forever and they didnt give me my food and they gave my wrap to the wrong person.
Atmosphere: 3
Food: 4
Service: 2
The cashier is not good behaviour
Service: 1
Brazilian owned Canadian coffee shop??? Nope. Coffee and food is disgusting. Not like it used to be. Wake up Canada! Support local!
Atmosphere: 1
Food: 1
Service: 1
I made an order through drive through and when I received my order it was missing a garlic bread....they did not do their due diligence to check and make sure everything was in my bag. I paid for everything and I had to leave before checking because they have homeless people in the drive thru that are begging constantly that I had to drive away. I feel if the staff know that customers dont have the luxury to sit and check their order due to the uncomfortable environment, the least they could do is check the orders properly since people pay money.
Atmosphere: 1
Food: 1
Service: 1
delicious coffee ♥️ tried yesterday have a great exp
Atmosphere: 5
Food: 5
Service: 5
Poor service. Employee don’t know how to talk to customers
Atmosphere: 1
Food: 1
Service: 1
There were flies on donut. When told them they gave the excuse as its summer. Pathetic service
Atmosphere: 1
Food: 1
Service: 1
The chicken needs improvement it's always burnt so yea improve please.
Atmosphere: 4
Food: 2
Service: 5
Used the drive through today July 10, 2025, she’s rude, no patience asking orders from the customer, she’s rude…
Service: 1
Thanks for emergency washroom because most businesses closed early today
Restaurantji Recommends
Today we order French venila coffee and candy can hot chocolate but the taste was not upto the mark we felt it was such a disaster coffee I hve ever order and literally taste like water so it was waste of money and time and I don't recommend to any other person
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Vanilla Cappuccino 454g Can
They make the best hot drink always fresh and location is perfectly great if you are on the highway .and also they have have great respect for all customers. Enjoy it.
Vegetarian options: Veg wrapped are great . All there wrapped is very big
Dietary restrictions: You should always ask they will fix to your diet.
Parking: Park and eat in your car and enjoy free internet access.
Kid-friendliness: Kid away love being there with family are with mom and sometimes there dad.
Wheelchair accessibility: Is great access. Also seating and Bathrooms
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Smoothie, Júice and Sesame Bagel with Cream Cheese, Crispy Chicken, Wrap, French Vanilla Cappuccino 454g Can, Pumpkin Spice Iced Capp, Four Cheese Twist, Vanilla Iced Capp, Sausage, Ham and Cheese Sandwich, Chili, Egg and Cheese, Strawberry, Smile Cookie, Cookies, Sandwich, Donuts, Bagels, Crispy Chicken Wrap, Hash Brown
“Next time mention it before “
Have anyone heard someone serving in Tim Hortons and behaving this way? Tonight just now a guy was scolding my husband for asking a right size cup! My husband said the order correct I was with him and that guy provided wrong size cup he provided double cup instead of a separate smaller size cup and rather than apologizing he scold my husband back and said next time mention it okay!!! He was too rude we was in drive thru. He was a brown guy must be got this job with reference without hospitality skills! Nepotismevery where! But telling this to you Mr / ms owner your referenced peoples are ruining your good service record
Although my overall review is not related to the staff or the store itself - I have had nothing but great interactions with the staff working the morning shift as they are awesome.
My review is based the serious problem of panhandlers at this location that live in the nearby apartments that the owner of their store doesn’t seem to take action on. Some of them are very aggressive for money and may not take no for an answer. Often times they make laps in the parking lot still asking while I sit in the drivethru if there is a long wait. There is no signage saying to not loiter, no barricades to prevent them from standing near the drivethru window, the speaker or the little platform near the garbage door that some of them often sit at. It also looks like one of them destroyed the menu board as the glass is shattered and even resembles bullet holes.
I have left many survey reviews stating these issues for over a year not and yet the owner still won’t take action. I even gave my number one time for him to call me (I see him in his puffer jacket often) if he needed help with ideas and implementation but he didn’t have the courage to call.
It seems he is allowing them with an open invite to remain there and panhandle but should he thinking of the best interest of his customers cause once these homeless people become more aggressive, he will start to lose business
Atmosphere: 1
Food: 4
Service: 4
Always fresh and best customer service but today Dec 4, 2024 @ 4:41pm was disappointed with the drive thru Guy who was not listening and was rushing, we requested a tray for our 2 medium coffee’s but he rushed us where they take orders at drive thru speaker ad said I KNOW YOU WANT TRAY, but when we went to the pickup window they didn’t give us the tray, we asked for it again and called the person who was talking to us, he (South Asian) came along with other South Asian guy & both started laughing…. Really bad and disappointed customer service No Respect at all.☹️
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