This was my first time going to this Tim Hortons. The service was great compared to other stores. The cashier was Jeya, she completed my order kindly and my food was prepared quickly. The person on the speaker in the drive-thru was also very kind and efficient.
Atmosphere: 5
Food: 5
Service: 5
ZABI
I ordered ahead on the Tim Hortons app to save time before work, but when I arrived my order wasn’t ready, and the staff didn’t even seem aware of it. I was rushing to my shift and checked the pickup counter, but instead of helping, a staff member spoke to me very rudely and dismissively, saying ‘it’s okay, it’s okay’ as if the mistake was mine.
I raised this with the management, and they were apologetic and said they would look into it. I appreciate that, but I want to highlight that customers deserve basic respect. We all work hard for our money, and all we expect is the service we paid for. Hopefully the store improves after this.
Atmosphere: 4
Food: 3
Service: 1
Jessica
The store was very appealing and cleanly. I was assisted by Jeya, she was very friendly and her service was excellent. The food was great and prepared quickly.
Atmosphere: 5
Food: 5
Service: 5
عبدو فقاري
Bad services , hot chocolate wasn't even that good , employees weren't treating us as customers.
Atmosphere: 1
Food: 1
Service: 1
Unknown 06
Poor service management. Only 2 people working that toooo prioritizong the drive through and not the walk in. I can see all the reviews from people. Owner has no concerns. Shame. Tim has fallen.
Update : when confronted why so long, rather responding politely, started debating.
Owner if you looking at it let employees know what they are doing and how to respond when laking. What a Shame man crazzzzy. Check your CCTVs August 16, 2025 4:25pm.
Atmosphere: 1
Food: 1
Service: 1
angela foley
I used to go to this location every morning, but I hate going there now this past weekend it was a mess. There was 6 to 8 women working in there and they were all yelling at each other in their own language. Nobody was speaking English. It’s very uncomfortable. Tim Hortons is a Canadian owned business. The least they could do is speak English when they’re serving customers. Save yourself to frustration and go down to the location at Morningside and Kingston Road at least there you can understand what the people are saying to you and you’re not feeling like they’re talking about you.
Atmosphere: 1
Food: 1
Service: 1
Mukul Sondhi
I just ordered a cold brew and chocolate chip muffin from the drive thru. I was completely disappointed. Definitely the drink that i recieved was not cold brew at all. I don’t know who made that coffee, it was not having proper sugar or cream. It was a waste of time and money.
One suggestion for everyone if u have to go to this location and u have no other choice. Just get a regular brewed coffee or french vanilla. Those are the only drinks that they are capable of serving. Don’t expect anything above that.
And i know no one from the management or owners of this tim would care much about my review, because at the end of the day they are making money. Who cares whether the customers are happy or not but it’s a warning for all the customers who are visiting this location.
ALI HAIDER
Best place for coffee ☕️ 😋. Garlic bread very very yummy. Thank you keep it up good work. Staff is also good.
Christopher Evans
Drive thru service was excellent.
Shed
I like Tim Hortons. Their coffee is pretty good; it’s not fancy or anything, but it does the job and wakes me up. The food is simple, nothing special, but sometimes that’s exactly what I want. Like a donut or a breakfast sandwich that’s easy and tasty enough.
It’s quick and easy to get in and out, which is great when I’m in a rush. The people who work there are usually nice, which makes the whole thing better.
I don’t go there to hang out or anything, but if I want a decent coffee and a snack without any fuss, Tim Hortons is where I go. It’s reliable, and that’s enough for me.
I love coming to this location because of the drive thru. The staff is very welcoming and quick at their service. I especially admire and appreciate Puru, staff of this locations' Tim Hortons. He always has a smile on his face, remembers the customers and welcomes them very warmly. Thank you for the exceptional experience. Thank you.
Koda Elijah
Terrible Tim Hortons !!! They will talk over you when ordering, they will forget items almost every time & the donuts and muffins are never fresh always heard/stale. It’s just an all round bad Tim Hortons !!! DO NOT ORDER FROM HERE IVE LEARNED MY LESSON NOW!!!! I gave them a few chances because they’re close to my house but they continue to let me down every single time!!!
ibrahim khattak
Most of the Tim Hortons locations have dropped the quality of their coffee but this location has maintained the quality. And great service.
alina ha
I love coming to this Tim Horton! The staff is amazing and kind. The store is very clean.
This was my first time going to this Tim Hortons. The service was great compared to other stores. The cashier was Jeya, she completed my order kindly and my food was prepared quickly. The person on the speaker in the drive-thru was also very kind and efficient.
Atmosphere: 5
Food: 5
Service: 5
I ordered ahead on the Tim Hortons app to save time before work, but when I arrived my order wasn’t ready, and the staff didn’t even seem aware of it. I was rushing to my shift and checked the pickup counter, but instead of helping, a staff member spoke to me very rudely and dismissively, saying ‘it’s okay, it’s okay’ as if the mistake was mine.
I raised this with the management, and they were apologetic and said they would look into it. I appreciate that, but I want to highlight that customers deserve basic respect. We all work hard for our money, and all we expect is the service we paid for. Hopefully the store improves after this.
Atmosphere: 4
Food: 3
Service: 1
The store was very appealing and cleanly. I was assisted by Jeya, she was very friendly and her service was excellent. The food was great and prepared quickly.
Atmosphere: 5
Food: 5
Service: 5
Bad services , hot chocolate wasn't even that good , employees weren't treating us as customers.
Atmosphere: 1
Food: 1
Service: 1
Poor service management. Only 2 people working that toooo prioritizong the drive through and not the walk in. I can see all the reviews from people. Owner has no concerns. Shame. Tim has fallen.
Update : when confronted why so long, rather responding politely, started debating.
Owner if you looking at it let employees know what they are doing and how to respond when laking. What a Shame man crazzzzy. Check your CCTVs
August 16, 2025 4:25pm.
Atmosphere: 1
Food: 1
Service: 1
I used to go to this location every morning, but I hate going there now this past weekend it was a mess. There was 6 to 8 women working in there and they were all yelling at each other in their own language. Nobody was speaking English. It’s very uncomfortable. Tim Hortons is a Canadian owned business. The least they could do is speak English when they’re serving customers. Save yourself to frustration and go down to the location at Morningside and Kingston Road at least there you can understand what the people are saying to you and you’re not feeling like they’re talking about you.
Atmosphere: 1
Food: 1
Service: 1
I just ordered a cold brew and chocolate chip muffin from the drive thru. I was completely disappointed. Definitely the drink that i recieved was not cold brew at all. I don’t know who made that coffee, it was not having proper sugar or cream. It was a waste of time and money.
One suggestion for everyone if u have to go to this location and u have no other choice. Just get a regular brewed coffee or french vanilla. Those are the only drinks that they are capable of serving. Don’t expect anything above that.
And i know no one from the management or owners of this tim would care much about my review, because at the end of the day they are making money. Who cares whether the customers are happy or not but it’s a warning for all the customers who are visiting this location.
Best place for coffee ☕️ 😋. Garlic bread very very yummy. Thank you keep it up good work. Staff is also good.
Drive thru service was excellent.
I like Tim Hortons. Their coffee is pretty good; it’s not fancy or anything, but it does the job and wakes me up. The food is simple, nothing special, but sometimes that’s exactly what I want. Like a donut or a breakfast sandwich that’s easy and tasty enough.
It’s quick and easy to get in and out, which is great when I’m in a rush. The people who work there are usually nice, which makes the whole thing better.
I don’t go there to hang out or anything, but if I want a decent coffee and a snack without any fuss, Tim Hortons is where I go. It’s reliable, and that’s enough for me.
Restaurantji Recommends
I love coming to this location because of the drive thru. The staff is very welcoming and quick at their service. I especially admire and appreciate Puru, staff of this locations' Tim Hortons. He always has a smile on his face, remembers the customers and welcomes them very warmly. Thank you for the exceptional experience. Thank you.
Terrible Tim Hortons !!! They will talk over you when ordering, they will forget items almost every time & the donuts and muffins are never fresh always heard/stale. It’s just an all round bad Tim Hortons !!! DO NOT ORDER FROM HERE IVE LEARNED MY LESSON NOW!!!! I gave them a few chances because they’re close to my house but they continue to let me down every single time!!!
Most of the Tim Hortons locations have dropped the quality of their coffee but this location has maintained the quality. And great service.
I love coming to this Tim Horton! The staff is amazing and kind. The store is very clean.
Wrong phone number
Service: 1
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