I was at Tim’s and my friend ordered hot chocolate with whipped cream, I heard it myself. But when we got the order, there was none. We asked the older lady working there if we could have the whipped cream even if we had to pay extra, but she blew us off, rudely saying no. The worker there was really rude and had a bad attitude. Don’t recommend coming here.
Atmosphere: 1
Food: 1
Service: 1
Nicholas Pantzos
It’s kinda impressive how terrible the service is at this Tim Hortons. Even in an empty line you will find yourself waiting for 2+ min for the staff to take your order. I’m still trying to figure out how a farmers wrap takes 15min to prepare and why the staff are constantly standing in a corner talking to eachother when there are people waiting in line. I’ve gone to this Tim hortons since 2018 and the service goes down hill every year.
Atmosphere: 1
Food: 1
Service: 1
Ahmed al khulaidi
How come they charged me for the items but I find it in my order I went back when they gave back no even sorry, ridiculous
Atmosphere: 1
Food: 1
Service: 1
Strawberry Tea
The worst store ever, always running out of whipped cream but never say it before customers purchase. And gave me drinks without whipped cream 2 times while I paid for whipped cream.
Atmosphere: 1
Food: 1
Service: 1
Vicky Merrick
A large swim meet and a professional basketball game on a summer Friday night - no food except for donuts and muffins? I was extremely disappointed. The young server who served us was lovely and trying hard, but they were understaffed and looked disorganized and not well trained.
Atmosphere: 2
Food: 3
Service: 2
najeeb ullah mian
One of one favorite option
Atmosphere: 5
Food: 5
Service: 5
Janna Tan
I came around 2pm and ordered vanilla iced coffee. With extra hazelnut syrup and cream. She put whipped cream instead of regular cream so I said it’s okay. When I came home I thought its an iced cube but when I washed it there are two nozzles from the whipped cream. It’s really bad experience for me.
Tere S.
Fantastic Service from Angeline and Gladys! I hosted a basketball tournament at PAN AM . These 2 went above and beyond. Both were very attentive and quick serving clients without making any mistakes. Great Job ladies!
Sprayz
Every time I order something with an English muffin, there’s always some kind of hairy fuzz on the bread. This has happened 100% of the time—definitely not a one-off. Be sure to check your food before eating.
My son's Visa debit card was charged for an order that was cancelled. He has contacted the Tim Hortons Guest Care team and has been following up for over six weeks. Each time, he’s told that the location will reach out to resolve the issue, but no one from the restaurant’s management has contacted him. He even called the location directly and left multiple messages, but no one has bothered to call him back. This is a very disappointing and unprofessional way to handle a customer issue.
WALEED BAKHIT
Nice place and staff friendly
Atmosphere: 5
Food: 5
Service: 5
Eunice Zheng
downsized my roasted hazelnut coldbrew to an M and then when resizing it back to a L im missing a good chunk of coffee so now its all sugar and cream. i take one sip and theres virtually no coffee.
if i wanted pure sugar or cream with no coffee in proportion to it i might as well have gone to starbucks and have been charged with $5.07 too
don’t bother upsizing your order if you’re just going to watch them pour the porportions of M into L and then add on cream and sugar and miss the actual cold brew !!!!
Atmosphere: 1
Food: 4
Service: 5
Sherry
Ordered a french vanilla and like other stores the XL is always under filled by quite a bit but I asked for it to be filled more and they did it! Other Tim’s don’t do that so I’m really happy that the service is good here :)
Atmosphere: 5
Food: 5
Service: 5
TaZzy Blog
Worst tim hortons. Huge wait line and waiting period. Service was so slow.
I was at Tim’s and my friend ordered hot chocolate with whipped cream, I heard it myself. But when we got the order, there was none. We asked the older lady working there if we could have the whipped cream even if we had to pay extra, but she blew us off, rudely saying no. The worker there was really rude and had a bad attitude. Don’t recommend coming here.
Atmosphere: 1
Food: 1
Service: 1
It’s kinda impressive how terrible the service is at this Tim Hortons. Even in an empty line you will find yourself waiting for 2+ min for the staff to take your order. I’m still trying to figure out how a farmers wrap takes 15min to prepare and why the staff are constantly standing in a corner talking to eachother when there are people waiting in line. I’ve gone to this Tim hortons since 2018 and the service goes down hill every year.
Atmosphere: 1
Food: 1
Service: 1
How come they charged me for the items but I find it in my order I went back when they gave back no even sorry, ridiculous
Atmosphere: 1
Food: 1
Service: 1
The worst store ever, always running out of whipped cream but never say it before customers purchase. And gave me drinks without whipped cream 2 times while I paid for whipped cream.
Atmosphere: 1
Food: 1
Service: 1
A large swim meet and a professional basketball game on a summer Friday night - no food except for donuts and muffins? I was extremely disappointed. The young server who served us was lovely and trying hard, but they were understaffed and looked disorganized and not well trained.
Atmosphere: 2
Food: 3
Service: 2
One of one favorite option
Atmosphere: 5
Food: 5
Service: 5
I came around 2pm and ordered vanilla iced coffee. With extra hazelnut syrup and cream. She put whipped cream instead of regular cream so I said it’s okay. When I came home I thought its an iced cube but when I washed it there are two nozzles from the whipped cream. It’s really bad experience for me.
Fantastic Service from Angeline and Gladys! I hosted a basketball tournament at PAN AM . These 2 went above and beyond. Both were very attentive and quick serving clients without making any mistakes. Great Job ladies!
Every time I order something with an English muffin, there’s always some kind of hairy fuzz on the bread. This has happened 100% of the time—definitely not a one-off. Be sure to check your food before eating.
The pizza was really good, love it
Restaurantji Recommends
My son's Visa debit card was charged for an order that was cancelled. He has contacted the Tim Hortons Guest Care team and has been following up for over six weeks. Each time, he’s told that the location will reach out to resolve the issue, but no one from the restaurant’s management has contacted him. He even called the location directly and left multiple messages, but no one has bothered to call him back. This is a very disappointing and unprofessional way to handle a customer issue.
Nice place and staff friendly
Atmosphere: 5
Food: 5
Service: 5
downsized my roasted hazelnut coldbrew to an M and then when resizing it back to a L im missing a good chunk of coffee so now its all sugar and cream. i take one sip and theres virtually no coffee.
if i wanted pure sugar or cream with no coffee in proportion to it i might as well have gone to starbucks and have been charged with $5.07 too
don’t bother upsizing your order if you’re just going to watch them pour the porportions of M into L and then add on cream and sugar and miss the actual cold brew !!!!
Atmosphere: 1
Food: 4
Service: 5
Ordered a french vanilla and like other stores the XL is always under filled by quite a bit but I asked for it to be filled more and they did it! Other Tim’s don’t do that so I’m really happy that the service is good here :)
Atmosphere: 5
Food: 5
Service: 5
Worst tim hortons. Huge wait line and waiting period. Service was so slow.
Atmosphere: 1
Food: 2
Service: 1
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