Tim Hortons

Poor Customer Service.
No matter how long the queue goes inside for the order, they are just attending drive thru customers.

Service: 1

Waited over 10 mins fory order, while waiting I watch the guy touch the garbage with the same gloves he was using to layout donuts

One of the worst locations.
No greetings no nothing, looks like you owe them money.
The girl with the mask that serve in the evening made me avoid this location for good.
Never again✌️

Atmosphere: 1

Food: 1

Service: 1

Lady messed up my coffee ☕ 😒 👎

Atmosphere: 1

Food: 2

Service: 1

Nice Tim Hortons. We had an appointment with a practitioner nearby so we stopped by at this Tim Hortons and got drink.
The service is great. We were served by Tharsi and she is kind, polite, and friendly. I was able to spend time and get a drink and take a break from my errands here. The garbage bins were not overfilled and the place was clean.

Atmosphere: 5

Food: 5

Service: 5

The coworker at Tim Hortons Markham location who is Sri Lankan Tamil did a good job putting the espresso shots on the drink and putting the double Shot of espresso like I asked them to

Atmosphere: 5

Food: 5

Service: 5

Tanveer provides outstanding service.

Service: 5

The only reason I go here, is because it’s on the way to work. Lineups are typically very bad. And the people who take my order are either incompetent, deaf, or just don’t give a flip. Customer service is extremely poor. The food quality is not bad, though I only use drive-through and don’t order actual of other food; just a tea, a muffin or the occasional croissant.
They really give Timmy’s a bad name, sadly. And while I do not know everything that is going on to cause such bad service, I am trouble that nobody seems to be willing to fix it.
Somebody is not doing their job. Maybe a lot of people. Maybe the coordination is bad. I don’t know. But it needs to be fixed or the franchise should be revoked and competent people put in place to run the store.

Atmosphere: 1

Food: 3

Service: 1

Great service today at Tim Hortons. Staff was polite and quick, especially Mamta who handled my order very smoothly. Overall a really good experience.

Service: 5

It's was very good an kind I like the way they work an angel the situation there ...excellent service all the time... staff super polite and fruendly

Atmosphere: 5

Food: 5

Service: 5

The washroom at this Tim Hortons really needs repair. I don’t understand why it’s being left in this condition. I hope the area manager visits soon to see it for themselves.

Atmosphere: 3

Food: 4

Service: 4

Slow drive thru & worst..

Good service good food

Atmosphere: 4

Food: 4

Service: 5

We got the worst service here. I’m going there in the morning they not even taking order wrong. They don’t know their own menu. They don’t know how to greet people or how to take order.

Atmosphere: 1

Food: 1

Service: 1

Good service. Especially evening shift lady Jeyamalar. Her is very good. Very helpful. Greet well. Served well

Atmosphere: 5

Food: 5

Service: 5