Unprofessional, in a huge rush despite being the only customer, failed to follow instructions because he was rushing; And expensive! Wow.
Atmosphere: 2
Food: 1
Service: 1
c campbell
Waited too order for 5 minutes at 8pm an hour and half before close on Friday, employee refused to serve us saying he was out of buns and wanted to save the rest for tomorrow while there was still 4 racks full of buns.
Atmosphere: 1
Service: 1
Mike Johnson
I was very happy with the service in this subway however I noticed audio cameras which is a major privacy concern so I recommend not eating here until they are removed or replaced
Atmosphere: 1
Food: 5
Service: 5
Sahil Moun
Friendly staff..❤️
Atmosphere: 5
Food: 5
Service: 5
James Dillabough
Its just a regular subway
Atmosphere: 3
Food: 3
Service: 3
Jen C
I was asked if I was on a diet because I didn’t take the double cheese that came on the sub I asked for! What happened to manners!
Atmosphere: 2
Food: 4
Service: 1
jessica
I had a very disappointing experience at this Subway location. The staff was extremely rude and unprofessional. From the moment I walked in, it felt like I was bothering them just by placing an order. They barely made eye contact, seemed annoyed by basic questions, and were not at all welcoming. Customer service should be a priority, especially in a place where people come for quick and friendly service. I won’t be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
sam
I visited this Subway location recently and was quite disappointed with the customer service. The staff seemed uninterested and unprofessional — there was no greeting, and I felt rushed while placing my order. One of the employees was visibly annoyed when I asked for specific toppings, and overall, the atmosphere felt unfriendly.
As a regular Subway customer, I expect a basic level of courtesy and attentiveness, but unfortunately, that was missing during my visit. I hope management takes note and ensures better staff training and customer service moving forward.
Rachel Chartrand
I don’t usually leave reviews, but I had to take a moment to recognize the incredible service I received from Rathal at Subway. From the moment I pull in Rathal greets me with a warm smile and a genuinely welcoming attitude that immediately made my day better.
She is incredibly attentive, asks all the right questions one time I added onions onto my sub which I typically don’t do and Rathal came out to my car to make sure it wasn’t a mistake so sweet!! What stood out the most was the care and pride she takes in preparing my food—it was neat, fresh, and delicious.
Rathal clearly takes pride in her work, and it shows. Her positive energy, professionalism, and attention to detail made this simple dinner stop a great experience. If every Subway had a Rathal, it would be unbeatable.
Thank you, Rathal—you’re a true example of excellent customer service!
The other reviews posted below about Rathal do not speak about her character as an employee at all, I picked up an order the day that family had walked in and I heard how they were speaking about her, how they were speaking to her just absolutely disgusting behavior from customers.
Both the reviews are both from the same family I’m very sorry Rathal even had to endure such bullying from customers! As we are regularly customers twice a week almost for two years now please believe my review over the other ones, I do not work for subway and I do not know the owners family at all, what happened is not okay.
Nadiah Rafhanah
ugh. horrible experience here. Rathal the server was incredibly good and barely even explained that most things were out of stock. said 3 sandwiches were out of stock, but everything else we asked for was also out.
when i ask for another sandwich, she didn’t even speak, instead just shook her head and expected me to know that it was unavailable. when we asked what was, she very unwillingly told us and only picked and chose what to explain.
she also THREW our bun when preparing to express her anger. was horribly rude throughout this entire encounter.
this girl should seriously not be working in the customer service industry at all
Rathal was so outrageously bad at service. Apparently the location was out of half the ingredients and it was a headache trying to understand what they had left on the menu that we could order. She was impatient and had an attitude while we were trying to get our orders in. 6 of us, every order we had, there was something they didn’t have in stock like totally out of the honey chicken, tandoori chicken, nashville chicken, veggie meat options, mozzarella and so much more. So we took quite some time to find replacements etc and she was very impatient.
She started throwing around our subs and clearly showing she was not happy. On top of that, she didn’t wrap up a sub after the order was complete, she do everything one by one and left the subs open to get cold and only closed and wrapped it once she was done with all 6 subs.
That whole experience made my head hurt losing brain cells.
Alex Gomez
Very nice servers.
Atmosphere: 4
Food: 4
Service: 5
Jamie Barratt
It's getting a little expensive for a cheap healthy meal. It should be cheaper than what it is. Food is amazing though.
Atmosphere: 5
Food: 5
Service: 5
Sheri Cawston
Just grabbed drinks, bathrooms were disgusting, so decided not to eat there
Unprofessional, in a huge rush despite being the only customer, failed to follow instructions because he was rushing; And expensive! Wow.
Atmosphere: 2
Food: 1
Service: 1
Waited too order for 5 minutes at 8pm an hour and half before close on Friday, employee refused to serve us saying he was out of buns and wanted to save the rest for tomorrow while there was still 4 racks full of buns.
Atmosphere: 1
Service: 1
I was very happy with the service in this subway however I noticed audio cameras which is a major privacy concern so I recommend not eating here until they are removed or replaced
Atmosphere: 1
Food: 5
Service: 5
Friendly staff..❤️
Atmosphere: 5
Food: 5
Service: 5
Its just a regular subway
Atmosphere: 3
Food: 3
Service: 3
I was asked if I was on a diet because I didn’t take the double cheese that came on the sub I asked for! What happened to manners!
Atmosphere: 2
Food: 4
Service: 1
I had a very disappointing experience at this Subway location. The staff was extremely rude and unprofessional. From the moment I walked in, it felt like I was bothering them just by placing an order. They barely made eye contact, seemed annoyed by basic questions, and were not at all welcoming. Customer service should be a priority, especially in a place where people come for quick and friendly service. I won’t be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
I visited this Subway location recently and was quite disappointed with the customer service. The staff seemed uninterested and unprofessional — there was no greeting, and I felt rushed while placing my order. One of the employees was visibly annoyed when I asked for specific toppings, and overall, the atmosphere felt unfriendly.
As a regular Subway customer, I expect a basic level of courtesy and attentiveness, but unfortunately, that was missing during my visit. I hope management takes note and ensures better staff training and customer service moving forward.
I don’t usually leave reviews, but I had to take a moment to recognize the incredible service I received from Rathal at Subway. From the moment I pull in Rathal greets me with a warm smile and a genuinely welcoming attitude that immediately made my day better.
She is incredibly attentive, asks all the right questions one time I added onions onto my sub which I typically don’t do and Rathal came out to my car to make sure it wasn’t a mistake so sweet!! What stood out the most was the care and pride she takes in preparing my food—it was neat, fresh, and delicious.
Rathal clearly takes pride in her work, and it shows. Her positive energy, professionalism, and attention to detail made this simple dinner stop a great experience. If every Subway had a Rathal, it would be unbeatable.
Thank you, Rathal—you’re a true example of excellent customer service!
The other reviews posted below about Rathal do not speak about her character as an employee at all, I picked up an order the day that family had walked in and I heard how they were speaking about her, how they were speaking to her just absolutely disgusting behavior from customers.
Both the reviews are both from the same family I’m very sorry Rathal even had to endure such bullying from customers! As we are regularly customers twice a week almost for two years now please believe my review over the other ones, I do not work for subway and I do not know the owners family at all, what happened is not okay.
ugh. horrible experience here. Rathal the server was incredibly good and barely even explained that most things were out of stock. said 3 sandwiches were out of stock, but everything else we asked for was also out.
when i ask for another sandwich, she didn’t even speak, instead just shook her head and expected me to know that it was unavailable. when we asked what was, she very unwillingly told us and only picked and chose what to explain.
she also THREW our bun when preparing to express her anger. was horribly rude throughout this entire encounter.
this girl should seriously not be working in the customer service industry at all
Restaurantji Recommends
Music too loud.
Rathal was so outrageously bad at service. Apparently the location was out of half the ingredients and it was a headache trying to understand what they had left on the menu that we could order. She was impatient and had an attitude while we were trying to get our orders in. 6 of us, every order we had, there was something they didn’t have in stock like totally out of the honey chicken, tandoori chicken, nashville chicken, veggie meat options, mozzarella and so much more. So we took quite some time to find replacements etc and she was very impatient.
She started throwing around our subs and clearly showing she was not happy. On top of that, she didn’t wrap up a sub after the order was complete, she do everything one by one and left the subs open to get cold and only closed and wrapped it once she was done with all 6 subs.
That whole experience made my head hurt losing brain cells.
Very nice servers.
Atmosphere: 4
Food: 4
Service: 5
It's getting a little expensive for a cheap healthy meal. It should be cheaper than what it is. Food is amazing though.
Atmosphere: 5
Food: 5
Service: 5
Just grabbed drinks, bathrooms were disgusting, so decided not to eat there
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