Subway
48 Beckwith St N, Smiths Falls
(613) 284-1801
Recent Reviews
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Employee made us wait about 3 minutes while talking to another Employee bad service 😑
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Chicken Teriyaki Sandwich
Would give 0/5 if I could. Atrocious customer service. They take money off your card through the app, when you go to pick up your food they say it didn’t come through - then when you call to see what the problem is as the moneys gone from your account they say they’ll honour it and make your food just come on in they checked with the boss and it can be honoured as the moneys already come out and was clearly ordered to that location. When you drive twenty minutes to the location to pick it up after being told to come get it. Then when you get there they say they won’t honour it and are just I guess keeping your money and wasting your time?
Talked over me the whole time whilst trying to explain I was told the boss said I could come get my food ordered an hour ago at this point as the moneys been taken out of my account and not returned. Refused to give me the information to get in contact with said boss that gave the order to do so, even though I asked repeatedly, I was left with the answer of ‘he doesn’t live here’ after asking how to get into contact with him and told ‘try coming in the store and seeing if he’s here’ but not given the days he would be. 🙃 They’ve continuously messed my orders up almost every time but I’ve realized it’s usually a busy time and kept being a loyal customer but this is ridiculous. 0/5.
Vegetarian options: The service is too good and also the maintenance and atmosphere
Atmosphere: 4
Food: 4
Service: 4
Good lads
Wheelchair accessibility: Perfect for the handicaps
Atmosphere: 5
Food: 5
Service: 5
Son placed a delivery order online January 1st. Wrong order delivered, we called to explain we had someone else's meal delivered & they told us to bring it back & pick up the right order. Not happy.....hopefully they don't give this order to the person who ordered it. Terrible, do not recommend.
Service: 1
Amazing staff and great food!
Parking: Amazing
Atmosphere: 5
Food: 5
Service: 5
Amazing service
Parking: Great location with awesome parking spots
Atmosphere: 5
Food: 5
Service: 5
Great customer service and fast. Thanks nyima!!
Atmosphere: 5
Food: 5
Service: 5
Typically, one might assume that all Subway restaurants are similar, but I must say that the staff at this particular location appear to be quite frugal in their portioning of ingredients.
Atmosphere: 1
Food: 3
Service: 1
Please fix that ugly sign.
Restaurantji Recommends
I love this subway! We make a point to travel to this location, even if we are closer to the other one in town. Staff is super friendly.
Atmosphere: 5
Food: 5
Service: 5
Always friendly service !
Kid-friendliness: They smile alort
Atmosphere: 5
Food: 5
Service: 5
I use the app and they build the sub perfect every time. Great friendly hello every time I come in. Great service!
Atmosphere: 5
Food: 5
Service: 5
Very good service by amrit very friendly
Atmosphere: 5
Food: 5
Service: 5
Frankly ridiculous! For the first time in my life someone refused to put my vegetables (which I take separately) in a bowl. ? They seem to be too expensive! So I received my vegetables compacted in a small paper bag… I can’t believe it yet?? it’s a real joke!
Atmosphere: 1
Food: 3
Service: 1
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