We ordered large pizza and could drinks. The server brought us all 3 dirty plates, that were replaced and pizza was half baked, it was raw from inside. I complained and only sorry and 15% discount which was really insulting. This franchise should be reviewed by franchise. It is awful service and we will never come back.
Atmosphere: 1
Food: 1
Service: 1
mckenzie curran
Meagan was an amazing server! i’ve had her twice now and she is phenomenal!!
Service: 5
Spencer Hewitt
Lucas and Maddison unreal service
Atmosphere: 5
Food: 5
Service: 5
Josh St.Thomas
madison and lucas where the best complete legends.
Atmosphere: 5
Food: 5
Service: 5
Lorna VanderPloeg
A bit loud in bar area, we should have moved to the dining side.
Atmosphere: 4
Food: 5
Service: 5
jeenu soordhar
We went to this location first time today. And ordered vegetarian pizza. It was no good, the dough was very dry and it was cold.
Atmosphere: 4
Food: 3
Service: 4
Jeremy Nestor
My family went to eat here on a Sat at 1230p. My wife and 2 of my daughters have allergies so we brought subs from an allergy friendly place for them so we could all eat out together on vacation. My 3rd daughter and myself wanted to order meals but the manager came over in a very aggressive manner saying they can't be eating in here. My wife and I tried to explain they had allergies and my daughter and I want to order but he threw us out. I really hope this gets to the owner because this is not how I would want my business represented and maybe its why there was only one other custilomer at lunch time on a weekend. This manager was rude and told us to get out of his restaurant.
Ante Skoko
The service by manager Lucas Russell and Madison was outstanding, BP on Ontario St. will now be our go-to local hotspot. Thank you!
Recently, their dough does not taste fresh; as if they pre roll it and let it sit out until ready to be made. Twice now my pizza crust was dried out and tasted old.
Atmosphere: 5
Food: 3
Service: 4
Josipa Erent
Cheddar cheese with PASTA? I don't think so..Overpriced pasta with no real herbs or garlic added including garlic, basil, parley, oregano.. DO NOT RECOMMEND. BLAND PASTA. I can make better pasta at home and yes I COOK> I have not tasted their pizza and this is my first time visiting this chain restaurant. There is clearly ROOM FOR IMPROVEMENT including other locations such as Glendale avenue St Catharines that I have tried to eat at that has horrible service..HIT AND MISS>.. There is no other information to share..CHEDDAR CHEESE IS NOT ITALIAN!! Do not recommend!!
Atmosphere: 3
Food: 1
Service: 3
Danae Moffat
The service from Mason was amazing. The bowl we ordered wasn't done right but he was promot in replacing the food and always had a smile! We will be back!
Atmosphere: 5
Food: 3
Service: 5
Christine Hanna
Mason was a good server, very lovely and considerate with a large group with kids.
Atmosphere: 4
Food: 5
Service: 5
Anne Lalonde
The service is always great and we have two or three servers who you get along great with and who are super awesome with my children. I recommend this restaurant
Peaceful ambience
Atmosphere: 5
Food: 5
Service: 5
The band they had on monday was awesome
Atmosphere: 5
We ordered large pizza and could drinks. The server brought us all 3 dirty plates, that were replaced and pizza was half baked, it was raw from inside. I complained and only sorry and 15% discount which was really insulting. This franchise should be reviewed by franchise. It is awful service and we will never come back.
Atmosphere: 1
Food: 1
Service: 1
Meagan was an amazing server! i’ve had her twice now and she is phenomenal!!
Service: 5
Lucas and Maddison unreal service
Atmosphere: 5
Food: 5
Service: 5
madison and lucas where the best complete legends.
Atmosphere: 5
Food: 5
Service: 5
A bit loud in bar area, we should have moved to the dining side.
Atmosphere: 4
Food: 5
Service: 5
We went to this location first time today. And ordered vegetarian pizza. It was no good, the dough was very dry and it was cold.
Atmosphere: 4
Food: 3
Service: 4
My family went to eat here on a Sat at 1230p. My wife and 2 of my daughters have allergies so we brought subs from an allergy friendly place for them so we could all eat out together on vacation. My 3rd daughter and myself wanted to order meals but the manager came over in a very aggressive manner saying they can't be eating in here. My wife and I tried to explain they had allergies and my daughter and I want to order but he threw us out. I really hope this gets to the owner because this is not how I would want my business represented and maybe its why there was only one other custilomer at lunch time on a weekend. This manager was rude and told us to get out of his restaurant.
The service by manager Lucas Russell and Madison was outstanding, BP on Ontario St. will now be our go-to local hotspot. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Recently, their dough does not taste fresh; as if they pre roll it and let it sit out until ready to be made. Twice now my pizza crust was dried out and tasted old.
Atmosphere: 5
Food: 3
Service: 4
Cheddar cheese with PASTA? I don't think so..Overpriced pasta with no real herbs or garlic added including garlic, basil, parley, oregano.. DO NOT RECOMMEND. BLAND PASTA. I can make better pasta at home and yes I COOK> I have not tasted their pizza and this is my first time visiting this chain restaurant. There is clearly ROOM FOR IMPROVEMENT including other locations such as Glendale avenue St Catharines that I have tried to eat at that has horrible service..HIT AND MISS>.. There is no other information to share..CHEDDAR CHEESE IS NOT ITALIAN!! Do not recommend!!
Atmosphere: 3
Food: 1
Service: 3
The service from Mason was amazing. The bowl we ordered wasn't done right but he was promot in replacing the food and always had a smile! We will be back!
Atmosphere: 5
Food: 3
Service: 5
Mason was a good server, very lovely and considerate with a large group with kids.
Atmosphere: 4
Food: 5
Service: 5
The service is always great and we have two or three servers who you get along great with and who are super awesome with my children. I recommend this restaurant
Atmosphere: 3
Food: 4
Service: 5
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