Dairy Queen (Treat)

The customer service was like being treated like trash. Your employees should get hearing aids. I asked for a medium smoothie, but got a small instead. This place should be replaced by Wendy's. I wasted 10 dollars for something that was the wrong order. Be better next time, please.

I came here to pick up a cake for a friend’s birthday a few days ago. Sara helped me, and she was so kind, personable and very quick! Thank you, Sara ! :)

I tried to be friendly and say hello before ordering but got completely ignored while the girl was talking to someone on the phone in her AirPods. Continued to order a smoothie and had to ask for the price and for my change back since neither were given to me as she was still talking to someone else on the phone. I understand not enjoying your job but I would have appreciated even a little bit of effort or acknowledgment.

Ordered a frozen hot chocolate but definitely did not get that.

We get this items from many different Dairy queens and have never had it taste like this it had a strong coffee taste and it was awful.

I told them about it and was told thats how they make it here, so thats $7 dollars thrown in the garabe. I will never go here again awful service they should have given me my money back

And seeing how low their rating is on google guess I am not alone with this view so avoid this place

The person working is always on her phone, or just hardly talks to customers. She’s rude and the entire time I tried ordering she was having a conversation with a friend through her earbuds. I totally get not liking your job but I always feel like I’m bothering her when i try going here

Went to get a free cone on free cone day with our code after calling ahead and the employees said they didn’t feel like making ice cream so they put up a sign saying no cones

This location sucks the person working at the cash is rude and unprofessional

The customer service was horrible. I'm trying to sign up with the dairy Queen app so I can get the promotion and it's not letting me sign up or sign in. So I was asking the person there for assistance and she was very rude but is not helping at all. I'm going to go to the milkshake place cuz that person's there is nice.

The young lady working here needs to be re-trained.

Also, because of the poor service while asking for a tip on the debit machine, I refuse to tip ANYONE in the future unless they're an actual waiter/waitress in a restaurant. Fast Food employees can kiss my ass, tipping has gotten beyond "out of hand". I'm done with it.

Atmosphere: 1

Food: 2

Service: 1

I'm not sure if this goes against DQ policy but it's worth sharing. On Tuesday October 29th, 2024, at 4:55pm, I ordered a medium caramel moolatte. The order was fine, but something unexpected happened. The person working used their cell phone and scanned it. I assume this likely grants points to their DQ app. I know this is against policy in many places, so I wanted to bring it up.

Atmosphere: 3

Food: 3

Service: 3

Not only was the staff rude, they also made the worst blizzard Ive ever tasted.

Atmosphere: 1

Food: 1

Service: 1

$50 spent on a Reese ice cream cake. It's significantly lesser in quality from other locations. Hard, crystallized frozen milk. Hardly had the consistency of a Dairy Queen product we've enjoyed before from other locations.

We tipped and found out that the tips don't even go to the associates. They go to the owner.

Atmosphere: 4

Food: 1

Service: 4

Not friendly, had her ear buds in and was on the phone while serving us. Didn't listen when I kept saying I had a gift card and cash..not debit

Atmosphere: 1

Food: 4

Service: 1

We ordered a cake for my friends 21st birthday and it was a disaster from the start. At first every photos we showed they said they couldn’t do and it was too complicated (they were not hard designs because I didn’t wanna make it difficult for them) after saying no to multiple designs they then did the wrong colour writing. We saw when we picked it up but what could be done the cake is ruined. The worst is the 2 colours don’t even look good together so I don’t know how they chose it. Won’t be going back here for any cakes

Atmosphere: 1

Food: 3

Service: 1

The staff came off as so rude and appeared she didn't want to be there. Cheapest place. Thw ice cream used to be good and it was a good portion. It use to have 2 brownie pieces. Not it has one. They raised the prices and made the portions smaller. Photos of what your ice cream should be is not actually what you get. When I asked the girl If they have chocolate ice cream
The woken raised her voice to me. This made me so uncomfortable. Clearly I didn't know they don't have chocolate or I wouldn't have asked. Never go to this location

Atmosphere: 1

Food: 1

Service: 1