Only really use the drive thru service here which is always great. Quick, efficient, and easy. Place looks clean compared to other DQ’s.
Ashley
Ordered a cake, but it got mixed up with someone else’s (there were two Ashleys who ordered for the same day). My brother went to pick it up and was given the wrong cake—no one even asked him to confirm what message should be on it or the phone they collected when I placed the order. When I called to sort it out, the cake manager was rude and laughed like it was a joke. He told us we had to come back to exchange it, and only then asked what colour we wanted for the “Happy Birthday” message—meaning our actual cake wasn’t even ready yet. Very disappointing experience.
Coleton Stack
Gave me a completely RAW chicken tender. Disgusting. And the cashier who cooked was so quiet all I heard was “that’s on me” and walked away. And the people next to me got the wrong blizzard all together. Do not come here! Drive a couple mins down the road to a place that actually COOKS their chicken correctly.
mylinda jackson gunn
Waited for a chicken strip basket that was suppose to be 6 strips and fries. I drove out of my way to come to this dq because it had a drive through and I have children with disabilities which makes it difficult to take them into a store. We got barely any fries. When I called they made me repeat my order multiple times “6 pc chicken strip basket” I told them several times there was barely any fries. Someone named Kevin said they are pre portioned, this is not my first time getting this meal, only the first time at this store. I’ve always gotten double this. My kids were going to split it, it’s not enough for even one. I have them inside a can not drive back to the store an get a refund to go somewhere else. I can’t even save the meal to return to the store a get money back as we waited 15 mins for this an my children are now starving. My suggestion is to go anywhere but here
Danielle Cabrera
Expensive and poor quality
athletics1925
Every time Dairy Queen Canada comes out with a new blizzard. This Dairy Queen seems to make an excuse that online is ahead. This happened twice now not happy with the service , if Dairy Queen Canada says it’s out you should be able to make it..
Amy Teves
There was only 2 staff workers on a very busy Father’s Day and they were hauling ass! They were working so quickly and they were very kind!
Mathew Pilon
Trust the recent 1 star reviews. This has to be the most expensive DQ i’ve even been to. For 1 mini and 1 medium blizzard it was 19 DOLLARS. absolutely insane. Will never visit this one again.
Elise Beaudoin
They forgot our food order, so it took 30 minutes instead of 10-15 like they said it would. Then when we opened the chicken and fries combo, it had less than a scoop full of fries.
Br W
Absolutely awful customer service, I called to get a last minute cake done for a birthday party and the employee on the phone was atrocious. Could not clarify simple things or help me to complete the order it became so bad I ended up just saying forget the whole order and hung up and had to call a different location.
Went to this place and got a cake and candles . They charged me 8 dollars for candles I look at package for candles and they are from the dollar store they crossed the logo off with black marker ill never go back.
Service: 1
D L
UPDATE: The owner reached out and was very helpful in fixing the situation. I very much appreciate their quick response.
Stopped in here the other day to grab a birthday cake. The selection was really good - ended up grabbing a blizzard cake that the sticker said Skor. Topping on top was Skor…. But the blizzard was chocolate chip cookie dough?
Wish that would’ve been marked on the sticker as well, because I would’ve chose something different, not a fan of cookie dough. They had enough selection I’m sure we could’ve found something else we wanted. Was expecting a Skor blizzard, especially when paying $40 for a cake.
Atmosphere: 5
Food: 5
Service: 5
JR
Ordered a basic birthday cake, picked it up and was extremely disappointed with how plain looking it was and the writing on it looked like a 5 years did it. Definitely not worth the $40…..
Atmosphere: 1
Food: 1
Service: 1
Pmdb Pmdb
Clean, prompt and friendly place -always a great pit stop on a summer walk :)
Only really use the drive thru service here which is always great. Quick, efficient, and easy. Place looks clean compared to other DQ’s.
Ordered a cake, but it got mixed up with someone else’s (there were two Ashleys who ordered for the same day). My brother went to pick it up and was given the wrong cake—no one even asked him to confirm what message should be on it or the phone they collected when I placed the order. When I called to sort it out, the cake manager was rude and laughed like it was a joke. He told us we had to come back to exchange it, and only then asked what colour we wanted for the “Happy Birthday” message—meaning our actual cake wasn’t even ready yet. Very disappointing experience.
Gave me a completely RAW chicken tender. Disgusting. And the cashier who cooked was so quiet all I heard was “that’s on me” and walked away. And the people next to me got the wrong blizzard all together. Do not come here! Drive a couple mins down the road to a place that actually COOKS their chicken correctly.
Waited for a chicken strip basket that was suppose to be 6 strips and fries. I drove out of my way to come to this dq because it had a drive through and I have children with disabilities which makes it difficult to take them into a store.
We got barely any fries. When I called they made me repeat my order multiple times “6 pc chicken strip basket” I told them several times there was barely any fries. Someone named Kevin said they are pre portioned, this is not my first time getting this meal, only the first time at this store. I’ve always gotten double this. My kids were going to split it, it’s not enough for even one. I have them inside a can not drive back to the store an get a refund to go somewhere else.
I can’t even save the meal to return to the store a get money back as we waited 15 mins for this an my children are now starving. My suggestion is to go anywhere but here
Expensive and poor quality
Every time Dairy Queen Canada comes out with a new blizzard. This Dairy Queen seems to make an excuse that online is ahead. This happened twice now not happy with the service , if Dairy Queen Canada says it’s out you should be able to make it..
There was only 2 staff workers on a very busy Father’s Day and they were hauling ass! They were working so quickly and they were very kind!
Trust the recent 1 star reviews. This has to be the most expensive DQ i’ve even been to. For 1 mini and 1 medium blizzard it was 19 DOLLARS. absolutely insane. Will never visit this one again.
They forgot our food order, so it took 30 minutes instead of 10-15 like they said it would. Then when we opened the chicken and fries combo, it had less than a scoop full of fries.
Absolutely awful customer service, I called to get a last minute cake done for a birthday party and the employee on the phone was atrocious. Could not clarify simple things or help me to complete the order it became so bad I ended up just saying forget the whole order and hung up and had to call a different location.
Restaurantji Recommends
Getting to be very pricey!!!
Atmosphere: 2
Food: 2
Service: 2
Went to this place and got a cake and candles . They charged me 8 dollars for candles I look at package for candles and they are from the dollar store they crossed the logo off with black marker ill never go back.
Service: 1
UPDATE: The owner reached out and was very helpful in fixing the situation. I very much appreciate their quick response.
Stopped in here the other day to grab a birthday cake. The selection was really good - ended up grabbing a blizzard cake that the sticker said Skor. Topping on top was Skor…. But the blizzard was chocolate chip cookie dough?
Wish that would’ve been marked on the sticker as well, because I would’ve chose something different, not a fan of cookie dough. They had enough selection I’m sure we could’ve found something else we wanted. Was expecting a Skor blizzard, especially when paying $40 for a cake.
Atmosphere: 5
Food: 5
Service: 5
Ordered a basic birthday cake, picked it up and was extremely disappointed with how plain looking it was and the writing on it looked like a 5 years did it. Definitely not worth the $40…..
Atmosphere: 1
Food: 1
Service: 1
Clean, prompt and friendly place -always a great pit stop on a summer walk :)
Atmosphere: 5
Food: 5
Service: 5
Loading...