Firehouse Subs
295 Fourth Ave, St. Catharines
(905) 359-0384
Recent Reviews
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Taste is second to none.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club on a Sub, Steak \u0026 Cheese Sub
Excellent subs.
Atmosphere: 5
Food: 5
Service: 5
Amazing food and great customer service. Had a wonderful experience and will definitely be back.
Sub looked as good as it tasted. Lunch was great, good portions, lots of meat! Easy parking, well priced considering how much you get. I will be coming back!
Atmosphere: 5
Food: 5
Service: 5
Amazing food and service
Great Sub! Quick and friendly service! Bread is fresh, and you can tell! Price is more than fair and don’t pass on the pickles!! I will be back again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Steak \u0026 Cheese
This location has always delivered on excellent customer service. The food is delicious and I am always satisfied with my order.
Atmosphere: 5
Food: 5
Service: 5
Great place, great food
Atmosphere: 5
Food: 5
Service: 5
On December 15th, at the 281 forth avenue location. I entered into the fire house sub. Not a single greeting or hello. Took 5 minutes for the angry mean rude toned lady to take my order. I understand there were a few customers infront of me and there is only 2 of them. She didn’t understand that was not my concern that she isn’t busy. I did make a comment and said “wow you seem really happy don’t you”, she then proceed say get upset with me and raise her voice towards me and express how she believed her attitude was fine and it’s not about her attitude, her attitude it fine and as someone taking my order she is allowed to speak to me in that manner Just because she was a little busy around a dinner time rush and her excuse was “it’s only two of us, and she is new and I am training her, I have to worry about the customers behind you.” Mind she only decided to engage with me once other walk three the door and lined up behind me. I wasn’t upset the place was a little busy, I was very understanding that it is dinner time and they are a popular restaurant. It was the atmosphere that was created the second I walked into the door. The males that are usually working all say hello and great the customer regardless of how busy they are. I’m unimpressed with her tone and attitude, she’s busy and having a terrible day so she that gives her the right to act rude and be upset because the restaurant is busy and she has to do her job. It’s unfortunate management was unprepared with scheduling more workers around dinner time. However this female employee training a new hire doesn’t greet with a smile, “what can I get you” “what else” “that all”, her tone and attitude was terrible for someone within customer service industry and if this is an example of what firehouse management at this location is teaching their training staff or allowing other staff to unprofessional training their staff to do and how they are training their staff to act I am absolutely disgusted.
Atmosphere: 1
Food: 3
Service: 1
Good food, excellent service, great value with the promo offer.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
After numerous meal mishaps, delivery issues and giving them a numerous opportunities to make things right - I would highly recommend ANY other location than this one. Disappointed. Your moneys better spent elsewhere
Atmosphere: 1
Food: 1
Service: 1
I just absolutely love Firehouse subs, everything about it. No other sub can compare
Atmosphere: 5
Food: 5
Service: 5
The sub I ordered was very good. I’d recommend ordering from their menu, as making your own sub gets pricey.
Thesebsubs are the bomb. My favorite sub shop.
Atmosphere: 4
Food: 5
Service: 5
Love love the subs
Atmosphere: 5
Food: 5
Service: 5
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