Bought a gift card from here and a month later they said the don’t accept gift cards
Hicham Askar
Horrible service, the cashier said they are not taking orders because its too busy. Wont be coming back.
Ilseok Jang
Staff Dung is very nice and considerate. I was happy and will visit again
arc vortex
Delishous
Sharon Lee
My drink tasted delicious and had a nice balance between tea and fruit and they were very generous with the toppings. They are very fast and the staff is kind and polite.
Ken Hoàng
I'm hate to write this review about this Gong cha, but in my opinion this is the worst location I ever been, since the environment inside are comfortable but the floor are little messy even the counter, I ordered QQ peach green tea, and what they give me is QQ green tea, no peach, only tea and sugar very bad, but the washroom I have to say that they should clean it. At this point, I wouldn't never come back again and I hope they do better next time.
Leanne Li
Honestly hate to leave a negative review, but the staff here could really use better training. I wish I had taken a picture of my Strawberry Crème Brûlée Latte and Crème Brûlée Croffle — because neither were actually brûléed.
As the name and photos suggest, both items should have that caramelized sugar topping, but all I got was just foam on both the drink and the croffle. When I asked about it, the staff told me that’s simply how it’s made. I didn’t bother arguing, but it was definitely a disappointing experience. Will not go back to this location again.
Abhinava
Always had a great experience with gong cha.. but the wintermelon milk tea i ordered today was a complete disappointment. I clearly mentioned less ice, and the drink came with 90% ice. The drink was super sugary and couldn't even feel the taste of the drink due to this extreme sweetness.
Ashley Varela
I was with my friend today and we waited an hour for her drink, while watching the untrained employee struggle to make the drink the whole time. She was all alone and clearly didnt know how to make it, not her fault, but why put her alone when she’s not ready? My friend didn’t receive a discount either. We’re disappointed.
Alissa Castano
I usually love coming here, but today I waited an entire hour to receive my ONE drink. The worker was new and alone, I don't mind new workers nor do I mind waiting. However I think its ridiculous to schedule an untrained employee alone when they do not know how make drinks. We sat in the store watching her look up and struggle to make the drink and received no discount. Very sweet employee, but disappointed in my experience today :(
Dung was awesome he even gave me water with my delicouse drink
Naga Devi Tallapureddy
I have come to this location many times before and usually get the Dolce Milk Coffee and it always amazing with a good blend of black coffee and milk. This time however it was given to me with basically little to no milk. It tasted like straight black coffee which I hate very much and never drink. This drink didn't even look like how was advertised in the store menu.
Connie Leung
Didn’t feel like a genuine Gong Cha store when I visited last (prices were different, no more loyalty program and so much ice). Sure enough, this store is no longer on the official Gong Cha website.
Aeron McQuillin
overcharged my friend after they complained about customer service. then after confrontation they simply didnt serve us any longer
Bought a gift card from here and a month later they said the don’t accept gift cards
Horrible service, the cashier said they are not taking orders because its too busy. Wont be coming back.
Staff Dung is very nice and considerate. I was happy and will visit again
Delishous
My drink tasted delicious and had a nice balance between tea and fruit and they were very generous with the toppings. They are very fast and the staff is kind and polite.
I'm hate to write this review about this Gong cha, but in my opinion this is the worst location I ever been, since the environment inside are comfortable but the floor are little messy even the counter, I ordered QQ peach green tea, and what they give me is QQ green tea, no peach, only tea and sugar very bad, but the washroom I have to say that they should clean it. At this point, I wouldn't never come back again and I hope they do better next time.
Honestly hate to leave a negative review, but the staff here could really use better training. I wish I had taken a picture of my Strawberry Crème Brûlée Latte and Crème Brûlée Croffle — because neither were actually brûléed.
As the name and photos suggest, both items should have that caramelized sugar topping, but all I got was just foam on both the drink and the croffle. When I asked about it, the staff told me that’s simply how it’s made. I didn’t bother arguing, but it was definitely a disappointing experience. Will not go back to this location again.
Always had a great experience with gong cha.. but the wintermelon milk tea i ordered today was a complete disappointment. I clearly mentioned less ice, and the drink came with 90% ice. The drink was super sugary and couldn't even feel the taste of the drink due to this extreme sweetness.
I was with my friend today and we waited an hour for her drink, while watching the untrained employee struggle to make the drink the whole time. She was all alone and clearly didnt know how to make it, not her fault, but why put her alone when she’s not ready? My friend didn’t receive a discount either. We’re disappointed.
I usually love coming here, but today I waited an entire hour to receive my ONE drink. The worker was new and alone, I don't mind new workers nor do I mind waiting. However I think its ridiculous to schedule an untrained employee alone when they do not know how make drinks. We sat in the store watching her look up and struggle to make the drink and received no discount. Very sweet employee, but disappointed in my experience today :(
Restaurantji Recommends
Dung was awesome he even gave me water with my delicouse drink
I have come to this location many times before and usually get the Dolce Milk Coffee and it always amazing with a good blend of black coffee and milk. This time however it was given to me with basically little to no milk. It tasted like straight black coffee which I hate very much and never drink. This drink didn't even look like how was advertised in the store menu.
Didn’t feel like a genuine Gong Cha store when I visited last (prices were different, no more loyalty program and so much ice). Sure enough, this store is no longer on the official Gong Cha website.
overcharged my friend after they complained about customer service. then after confrontation they simply didnt serve us any longer
👎🏼
Loading...