Went today and the man taking our order was extraordinarily rude and impatient. Very unfortunate as I was looking forward to trying the food.
Atmosphere: 1
Food: 2
Service: 1
Brianna Brooks
Subs are okay. Huge portion but the flavour just isn’t there for me personally. Wish there was more mayo and that cheese was melted in the philly cheese steak sub. Again, just a preference. The soups are fantastic though!
Atmosphere: 4
Food: 3
Service: 4
Randy W
Best subs in the niagara region! Always fresh!
Atmosphere: 5
Food: 5
Service: 5
Miranda Levines
I don't care how good the food is, when you witness your " head guy"(Adam) verbally abusing and YELLING at other employees INFRONT of customers, it's not a place you feel comfortable going. Absolutely appalling.
It won't be a place I spend my money or support any more.
Nothing has been done from management.
Atmosphere: 1
Food: 1
Service: 1
MRoberts
Give this place a shot, they have some 2 for one deals as well. The subs were fresh and tasted great.
Atmosphere: 4
Food: 5
Service: 5
Churro Crumbs
Saturday , December 28th 2024 a male employee was blatantly verbally abusing and harassing a new female employee in front of customers to the point she was scared and had to call to get picked up (while a customer waited with her). House of subs is ignoring and blocking on social media to save face instead of addressing the issue. Disgusting establishment.
Atmosphere: 1
Service: 1
Belinda M.
How awful that you keep a male employee who bullies, berates and humiliated a female trainee. Apparently not his first time treating staff and customers horribly! I will never step foot in your establishment as it appears that you condone that disgusting behavior. Do better!!
Michaela Goehring
Terrible customer service
Service: 1
Steve H
Adam was awesome to talk to while deciding on my subs today. He was friendly and helped me make great choices for my subs. I ordered one sub wrong and he was kind enough to fix the order for me. Best chicken subs this side of the border.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Steak and Cheese Sub, House Turkey Sub, Chicken Bacon Ranchero
Philly cheese steak ? You kidding me ? Can’t beat it best in town
Food: 5
Service: 5
Patrick Davies
So l had house of subs for the first time. I got a Poutine and a chicken bacon ranch my good it was the best sub and poutine l have had In along Time can not even get those fries anymore the thick ones the steak fries. 10/10 if you go in ask for conner, she’s the one that made my sub. Unbelievable. She really knows how to make subs and takes her job to heart to make sure she puts out the best quality for the customer.thanks again see you guys soon
Food: 5
Service: 5
Recommended dishes: Poutine
Vanessa Lefebvre
I ordered the Buffalo Cobb salad- definitely get your moneys worth here and the quality is really good!
Food: 5
Urbex Kitty
11/10 I had the assorted, they use real Italian cured cold cuts, none of that weird franken meat. Can’t wait to try other menu items.
Friendly and exceptional customer service
Atmosphere: 5
Service: 5
Went today and the man taking our order was extraordinarily rude and impatient. Very unfortunate as I was looking forward to trying the food.
Atmosphere: 1
Food: 2
Service: 1
Subs are okay. Huge portion but the flavour just isn’t there for me personally. Wish there was more mayo and that cheese was melted in the philly cheese steak sub. Again, just a preference. The soups are fantastic though!
Atmosphere: 4
Food: 3
Service: 4
Best subs in the niagara region! Always fresh!
Atmosphere: 5
Food: 5
Service: 5
I don't care how good the food is, when you witness your " head guy"(Adam) verbally abusing and YELLING at other employees INFRONT of customers, it's not a place you feel comfortable going.
Absolutely appalling.
It won't be a place I spend my money or support any more.
Nothing has been done from management.
Atmosphere: 1
Food: 1
Service: 1
Give this place a shot, they have some 2 for one deals as well. The subs were fresh and tasted great.
Atmosphere: 4
Food: 5
Service: 5
Saturday , December 28th 2024 a male employee was blatantly verbally abusing and harassing a new female employee in front of customers to the point she was scared and had to call to get picked up (while a customer waited with her). House of subs is ignoring and blocking on social media to save face instead of addressing the issue. Disgusting establishment.
Atmosphere: 1
Service: 1
How awful that you keep a male employee who bullies, berates and humiliated a female trainee. Apparently not his first time treating staff and customers horribly! I will never step foot in your establishment as it appears that you condone that disgusting behavior. Do better!!
Terrible customer service
Service: 1
Adam was awesome to talk to while deciding on my subs today.
He was friendly and helped me make great choices for my subs.
I ordered one sub wrong and he was kind enough to fix the order for me.
Best chicken subs this side of the border.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Steak and Cheese Sub, House Turkey Sub, Chicken Bacon Ranchero
Restaurantji Recommends
Philly cheese steak ? You kidding me ? Can’t beat it best in town
Food: 5
Service: 5
So l had house of subs for the first time. I got a Poutine and a chicken bacon ranch my good it was the best sub and poutine l have had In along Time can not even get those fries anymore the thick ones the steak fries. 10/10 if you go in ask for conner, she’s the one that made my sub. Unbelievable. She really knows how to make subs and takes her job to heart to make sure she puts out the best quality for the customer.thanks again see you guys soon
Food: 5
Service: 5
Recommended dishes: Poutine
I ordered the Buffalo Cobb salad- definitely get your moneys worth here and the quality is really good!
Food: 5
11/10 I had the assorted, they use real Italian cured cold cuts, none of that weird franken meat. Can’t wait to try other menu items.
Atmosphere: 5
Food: 5
Service: 5
For me it’s the best sub in town.
Atmosphere: 5
Food: 5
Service: 5
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