KFC
379 Ontario St, St. Catharines
(905) 684-4806
Recent Reviews
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Nice location to have food
Atmosphere: 5
Food: 5
Service: 5
Gave me a small poutine in large box
Atmosphere: 1
Food: 1
Service: 1
Just had the WORST experience... accidentally had my app set to this store... tried to cancel the order right away... support was the store phone number... the person whom answered the phone was extremely rude and hung up on me... called back... hung up on me again... drove to the store... they took no accountability... in fact the manager put the blame on the worker after admitting it was her on the phone. No apology. No gift card that was mentioned on the phone. Just rude, dismissive, and extremely unprofessional. At least the food was okay! I can promised though after that very unpleasant experience... Definitely will never go back to that location ever again! THE POOREST CUSTOMER SERVICE EVER
Atmosphere: 1
Food: 3
Service: 1
I wont support hala meat. kfc boycott begins with many we have had enough
Atmosphere: 1
Food: 1
Service: 1
very poor customer services, staff was keep ignoring the customers
Atmosphere: 1
Food: 2
Service: 1
Ordered food, and it was never made or delivered
Atmosphere: 1
Food: 1
Service: 1
Very poor service calls you a liar after he knows he was incompetent this place is a joke do not come here
Never have chicken. Always say you have to wait 20 mins. They screw up every order. And the place is actually filthy. Unsure to how this place hasnt been evaluated more from the health board.
Couldn't believe the state of the bathrooms.
Absolutely disgusting. The customer service is pathetic. Will never go back
Food: 1
Service: 1
Horrible service
Atmosphere: 1
Food: 1
Service: 1
I’m very disappointed with my recent KFC order. I received 8 pieces of chicken, but almost all were tiny wing pieces — not a single drumstick or thigh. The portions were much smaller than expected and definitely not what KFC usually offers.
I’ve attached photos showing the size compared to my fingers — it’s quite disappointing, especially for the price. I hope KFC reviews this and ensures fair portions and quality in future orders.
Atmosphere: 4
Food: 1
Service: 3
Restaurantji Recommends
Ordered a 2 pc chicken and ordered ahead of time 25 mins prior and still wasn’t ready like it said it was on the app
Atmosphere: 1
Food: 1
Service: 1
Went here the other night and the fried chicken tasted rancid, and my corn was cold. I don’t think I’ll be eating KFC anytime in the near future.
Atmosphere: 4
Food: 1
Service: 4
Indian lady is very rude , service slow every time.
Atmosphere: 1
Food: 1
Service: 1
Very horrible experience
Manager is soo rude ,arrogant and he didnot know how to talk to customer very bad restaurant
Atmosphere: 1
Food: 1
Service: 1
I ordered food at front counter in the evening time i wait about one hour to get my food when finally i received mt food it was missing and my daughter was waiting in the car so long and she missed her classes
I talk to the manager and he was soo rude arrogant and he didnot even aplogise for his mistake he didnot listen me when i am trying to said
His name is rian i highly recommend to give the proper training to that person so he knows how to talk to customers
Atmosphere: 1
Food: 1
Service: 1
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