2nd year ordering box of Pitas for party. This year was a Sweet 16 Birthday and our daughter got her Favorite Pita added into the box. I posted the picture with the special message inside. We are so appreciative of the extra care. Thanks for the great service! You do a great job.
Atmosphere: 5
Food: 5
Service: 5
Thomas Bissell
I have eaten lunch or supper there since april 2013 and the crew has gone above and beyond to what i have asked for at geneva street...best pita pit location i have been at from niagara falls to arthur ontario
Atmosphere: 5
Food: 5
Service: 5
kate peters
Every time I go Ella makes the perfect pita for me, she is amazing š š
Atmosphere: 5
Food: 5
Service: 5
Rome M
Staff at this location and the service is great. Never had an issue and I come here all the time. The previous review below by lech is ridiculous instead of posting it on Google. How about next time you contact the owners or managers directly and give them a chance to rectify the situation Instead of posting a Google review. being a small business owner myself this will be a lot helpful than a chapter on a Google review.
Atmosphere: 5
Food: 5
Service: 5
Lech Bednarek
I used to visit Pita Pit in northern Toronto every week and always looked forward to the meal but that was a good few years ago so, when I saw this one at 311 Geneva St, in St. Catherin'es, my wife and I were excited to grab a quick bite there as I had always enjoyed my previous visits. When we walked in, there was one server behind the counter and another sitting laughing at one of the tables. I explained that it had been a while since we had been in and so asked the server a few questions. These were responded to in a matter of fact way with minimum enhancement. We checked out the selections on offer and placed our order for 1 small and 1 medium wholewheat chicken pita plus chips and soft drinks. I paid but frankly did not feel inclined to tip anything because I did not feel the server was at all helpful. We sat and were eventually called over to the counter and asked what we wanted for fillings. The first thing we noticed was that the server was about to fill the wrong size of pita. She was about to serve both pitas as a medium size. When this was mentioned, the server changed one of the mediums for a small pita this without apology. We also noted that there was no way of telling if we were actually getting wholewheat or plain because all the bread seemed to look the same. Once the pitas were heated we collected them and sat down. The small pita was warm but the medium pita had cold sections to it. I took it back to hand it to the server who, took her time to respond and left me waiting while she struggled with her plastic gloves (commendable but overly slow as if demonstrating her objection to doing so). I waited like this for a couple of minutes then, simply placed the cold pita on the counter near to her. I believe it must have touched an open pack of cold pita breads that was lying on the counter because the server started complaining that I should not have done that while removing the cold pita and forcefully throwing it into a bin. Why had the pita pack been lying open on the counter in the first place? The server then proceeded to make another one without checking that the contents were as originally ordered so I was left hoping that most of the contents would be as originally ordered. I left things at that and went back to my seat to wait while my wife was already well through her meal. The new pita was made and placed on the counter for collection without audible notification that it was ready. Considering it had been returned cold and was remade, it would have been a nice gesture to have had it brought to the table. Movng on, we eat our food and I asked the second server how the wholewheet varied from the plain because the pitas we had eaten had tasted like plain. I was shown a small colour code on the plastic pits bags which appeared different. I then asked which ones we had been given and was told 'the ones you had asked for'. I asked which were they and was told 'I don't remember, it was 15 minutes ago'. I was then accused of 'throwing' the cold pita at the other server when I had returned it which I had not and responded accordingly adding that she had been in the washroom so how would she have know what happened. I was then told that they had cameras and that I was being argumentative and was to leave the premises. I explained that we were simply looking for clarification and with that left mentioning that they should check their Google Reviews when they had a chance. We are both in our mid seventies and neither of us had ever experienced anything like this in all our years of visiting other Pita Pits or any other fast food establishments. We do appreciate that these servers probably earn a minimum wage but their attitude to customers is unacceptable. They are still employed to provide a service to customers which should always be provided without any drama and unpleasantness. We will not be back.
Atmosphere: 1
Food: 3
Service: 1
Garo Sivasli
Excellent service everyone friendly. Perfect for vegans that eat healthy.
Atmosphere: 5
Food: 5
Service: 5
Zenaku Evil
Great serviceš
Service: 5
R S
MISLEADING advertising. Beware, as I only ordered three things off the menu so who knows what other deceptive misrepresentations there could be. I wanted a side to go along with my pita and got what I believed, according to the pic and their own website as well as Uberās (which appears to be the same pic drawn from PPās own site) was to be 6 falafel āpattieāsā with a single dipping sauce. I enjoy falafels and have seen them in every shape and size during my travels around the globe - given that, these were smaller than most - but hey, we take our chances right? What I do however take umbrage with is the misleading photograph showing 6 āPattieāsā when in fact I was provided with 4 - essentially a single more than what would have been half the amount pictured?!?!?!
With the delivery company I used having various charges such as service fees, delivery fee, taxes and of course a tip - these could easily run upward of $8 depending!!! I would not have ordered if I was aware I would be getting simply one more than half of what they actually purported through the photograph.
Honestly and transparency go a long way but such was not so today. FAIL.
Atmosphere: 1
Food: 1
Service: 1
Tanera DeBeau
Love this place. Food is always fresh and delicious. Lots of variety, and a fantastic place to get something healthier.
Atmosphere: 4
Food: 5
Service: 5
Courtney Cowell
amethyst was absolutely a delight & made the whole experience just so lovely. My brother and I both were so just in awe of her & her custom service. The two boys working with her both were hard at work as well and sorry I didnāt get their names but the whole team was on point!
First time back in awhile. Was served by Thomas. Super cool kat. Great service. Very mindful of my wife's allergies. Food was awesome. Much appreciated.
Darlene Hill
Food and service was š I would refer it to anyone.
Atmosphere: 5
Food: 5
Service: 5
Kaival Patel
Friendly staff, great food!
Atmosphere: 5
Food: 5
Service: 5
Chris Mason
The good is always fresh. So many options. Had a great chat with the owner. Always happy to support a canadian company.
2nd year ordering box of Pitas for party. This year was a Sweet 16 Birthday and our daughter got her Favorite Pita added into the box. I posted the picture with the special message inside. We are so appreciative of the extra care. Thanks for the great service! You do a great job.
Atmosphere: 5
Food: 5
Service: 5
I have eaten lunch or supper there since april 2013 and the crew has gone above and beyond to what i have asked for at geneva street...best pita pit location i have been at from niagara falls to arthur ontario
Atmosphere: 5
Food: 5
Service: 5
Every time I go Ella makes the perfect pita for me, she is amazing š š
Atmosphere: 5
Food: 5
Service: 5
Staff at this location and the service is great. Never had an issue and I come here all the time.
The previous review below by lech is ridiculous instead of posting it on Google. How about next time you contact the owners or managers directly and give them a chance to rectify the situation Instead of posting a Google review. being a small business owner myself this will be a lot helpful than a chapter on a Google review.
Atmosphere: 5
Food: 5
Service: 5
I used to visit Pita Pit in northern Toronto every week and always looked forward to the meal but that was a good few years ago so, when I saw this one at 311 Geneva St, in St. Catherin'es, my wife and I were excited to grab a quick bite there as I had always enjoyed my previous visits. When we walked in, there was one server behind the counter and another sitting laughing at one of the tables. I explained that it had been a while since we had been in and so asked the server a few questions. These were responded to in a matter of fact way with minimum enhancement. We checked out the selections on offer and placed our order for 1 small and 1 medium wholewheat chicken pita plus chips and soft drinks. I paid but frankly did not feel inclined to tip anything because I did not feel the server was at all helpful. We sat and were eventually called over to the counter and asked what we wanted for fillings. The first thing we noticed was that the server was about to fill the wrong size of pita. She was about to serve both pitas as a medium size. When this was mentioned, the server changed one of the mediums for a small pita this without apology. We also noted that there was no way of telling if we were actually getting wholewheat or plain because all the bread seemed to look the same. Once the pitas were heated we collected them and sat down. The small pita was warm but the medium pita had cold sections to it. I took it back to hand it to the server who, took her time to respond and left me waiting while she struggled with her plastic gloves (commendable but overly slow as if demonstrating her objection to doing so). I waited like this for a couple of minutes then, simply placed the cold pita on the counter near to her. I believe it must have touched an open pack of cold pita breads that was lying on the counter because the server started complaining that I should not have done that while removing the cold pita and forcefully throwing it into a bin. Why had the pita pack been lying open on the counter in the first place? The server then proceeded to make another one without checking that the contents were as originally ordered so I was left hoping that most of the contents would be as originally ordered. I left things at that and went back to my seat to wait while my wife was already well through her meal. The new pita was made and placed on the counter for collection without audible notification that it was ready. Considering it had been returned cold and was remade, it would have been a nice gesture to have had it brought to the table. Movng on, we eat our food and I asked the second server how the wholewheet varied from the plain because the pitas we had eaten had tasted like plain. I was shown a small colour code on the plastic pits bags which appeared different. I then asked which ones we had been given and was told 'the ones you had asked for'. I asked which were they and was told 'I don't remember, it was 15 minutes ago'. I was then accused of 'throwing' the cold pita at the other server when I had returned it which I had not and responded accordingly adding that she had been in the washroom so how would she have know what happened. I was then told that they had cameras and that I was being argumentative and was to leave the premises. I explained that we were simply looking for clarification and with that left mentioning that they should check their Google Reviews when they had a chance. We are both in our mid seventies and neither of us had ever experienced anything like this in all our years of visiting other Pita Pits or any other fast food establishments. We do appreciate that these servers probably earn a minimum wage but their attitude to customers is unacceptable. They are still employed to provide a service to customers which should always be provided without any drama and unpleasantness. We will not be back.
Atmosphere: 1
Food: 3
Service: 1
Excellent service everyone friendly. Perfect for vegans that eat healthy.
Atmosphere: 5
Food: 5
Service: 5
Great serviceš
Service: 5
MISLEADING advertising. Beware, as I only ordered three things off the menu so who knows what other deceptive misrepresentations there could be. I wanted a side to go along with my pita and got what I believed, according to the pic and their own website as well as Uberās (which appears to be the same pic drawn from PPās own site) was to be 6 falafel āpattieāsā with a single dipping sauce. I enjoy falafels and have seen them in every shape and size during my travels around the globe - given that, these were smaller than most - but hey, we take our chances right? What I do however take umbrage with is the misleading photograph showing 6 āPattieāsā when in fact I was provided with 4 - essentially a single more than what would have been half the amount pictured?!?!?!
With the delivery company I used having various charges such as service fees, delivery fee, taxes and of course a tip - these could easily run upward of $8 depending!!! I would not have ordered if I was aware I would be getting simply one more than half of what they actually purported through the photograph.
Honestly and transparency go a long way but such was not so today. FAIL.
Atmosphere: 1
Food: 1
Service: 1
Love this place. Food is always fresh and delicious. Lots of variety, and a fantastic place to get something healthier.
Atmosphere: 4
Food: 5
Service: 5
amethyst was absolutely a delight & made the whole experience just so lovely. My brother and I both were so just in awe of her & her custom service. The two boys working with her both were hard at work as well and sorry I didnāt get their names but the whole team was on point!
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
First time back in awhile. Was served by Thomas. Super cool kat. Great service. Very mindful of my wife's allergies. Food was awesome. Much appreciated.
Food and service was š I would refer it to anyone.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, great food!
Atmosphere: 5
Food: 5
Service: 5
The good is always fresh. So many options. Had a great chat with the owner. Always happy to support a canadian company.
Atmosphere: 5
Food: 5
Service: 5
Almost as good as u need a pita
Atmosphere: 5
Food: 5
Service: 5
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