Smoke's Poutinerie St. Catharines

Have gotten my order wrong every single time, and the one time they didn't charged me an extra 5 dollars.

Edit: just got home and the one they charged me for is also wrong, this business is a mess

Atmosphere: 1

Food: 1

Service: 1

The food was absolutely disgusting and not worth the price. my gravy tasted like it was sitting out, old and barbecued, fries were soggy.. DEFINITELY not coming back, and definitely do not recommend.

Atmosphere: 1

Food: 1

Service: 1

I cannot recall how long ago I was there, because it was like 3/4 years ago I think for my wife birthday. All she wanted to do was get a poutine and go have a little picnic at a park nearby with our dog. My experience in the actual store has affected my rating system bc yes the food was actually good and had my experience been better I would’ve given more than 3 stars. Anyways when I got into the store there were only 2 people in front of me. However I was in there for at least an hour and half if not closer to 2 hours. To me that is absolute ridiculous I shouldn’t have to wait for 2 hours for anything. And like I said there were only
2 people/small groups in front of me, however I lost count after about 10 delivery drivers (uber eats, skip the dishes, etc). I do complete understand in want to provide those services for people who cannot come into the store but if your company wants to do provide those services you guys should pay someone to be there just to focus on those types of order so that it doesn’t effect people who actually take the time and drive to your location like it did me. Because of this experience that I had no matter how good the food was I have not been back since and will probably never go back, or at least i won’t be actively looking to go back

Atmosphere: 1

Food: 3

Service: 2

Not like it used to be, I was greatly disappointed 😔

Atmosphere: 3

Food: 2

Service: 3

I asked around while I was in Canada for the best for poutine for my first time trying it and was recommended Smoke's.
It was good and can see why so many Canadians like it.

Atmosphere: 5

Food: 5

Service: 5

My wife and I have never been here before, we ordered a large poutine and a can of soda, the gentleman said it will be $25.00……..we were a bit shocked and I jokingly said it better be the best poutine we’ve ever had….. OMG ,,,,,, it was the absolute best poutine we’ve ever had in our lives! Dam rite we’ll be back and as far as the price goes,it is what it is❤️

Atmosphere: 5

Food: 5

Service: 5

Terrible experience, my family and I decided to grab dinner after sports. We paid $95.00 for our dinner, and as we were waiting for our food the hydro went out.. long story short they would not give our money back even without any of our food. They said they would sort the issue as soon the hydro come back on, it’s been nearly 24 hours and we still have yet to receive our money. They do not care about their customers, and will gladly take your money!

I ordered from here and they gave me what can only be described as biological warfare. It was a disgusting mountain of rotten gravy on the soggiest fries the could fish out of the bottom of the grease trap. And the only edible thing was the cheese curds and bacon bits but they were unfortunately drowned in the disgusting vomit they called food.

So kind people, amazing putin available nice way they make love it, amazing 👏 🤩 game zone available.

The place to go if you want any type of poutine going.

20$ for poutine is BATTY

Small portions, too salty, and expensive.

Friendly, big menu, service was quick, and food tasted amazing. Not the greatest location downtown st catherines when picking up from Smokes as for parking and nightlife.

I started feeling really sick while eating from here tonight. Hours later, after waking up still feeling sick, I decided to look at the reviews. Really concerned about the reviewer saying they had food poisoning and to look up this place's health report!

Atmosphere: 3

Food: 1

Service: 3

I came on Halloween weekend and why was the girl in a costume behind the counter flirting with my man? That’s so unprofessional. The moment I went to get a seat she decided to flirt and say he “deserves 17 packs of ketchup” when he asked for ketchup. Is she okay????

Atmosphere: 1

Food: 1

Service: 1