Subway
160 St Paul St, St. Catharines
(289) 362-4556
Recent Reviews
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I usually stop in on my way to work about 15 to 20 minutes before close and have no issue. But the girl working tonight had the door locked at 1050 pm when the store closes at 11pm and wouldn't allow me inside to order and ignored me at the door after she seen me.
Atmosphere: 3
Food: 3
Service: 1
Best Subway I’ve been to! It’s always quiet, clean, the food is fresh, and the staff are super friendly. A great healthier option on St. Paul -- I’ve never had a bad experience here. Special thanks to Nikita, who’s the best!
Atmosphere: 5
Food: 5
Service: 5
To be honest with you the meat is very messy and I’ve never seen a place put 4 slices of bacon only on a blt that is insanely a rip off and there lettuce is all brown and I got my sub toasted 4 times and it still ain’t toasted so I truly think 🤔 you guys need to tell your boss to buy a new oven cause this is crazy my bun did not even get toasted at all!! This place is the biggest rip off place I’ve ever been too and this place is very dirty inside!!
Atmosphere: 1
Food: 1
Service: 1
Nikita was really kind and sweet and made me feel welcome even though it was my first time having subway at all but her hospitality made me come back for more . Plus the food was delicious !
Atmosphere: 4
Food: 4
Service: 5
Every time I do a mobile order from here they get it wrong. This time they didn’t give me extra cheese that I paid for on one sub and completely missed my cheese at all on the other. Bread was stale and they didn’t put basically any sauce on either sub. The one was missing sauce all together and the other one had so little the bread soaked it up.
Food: 1
Staff are very kind!
Atmosphere: 5
Food: 5
Service: 5
I often come to this Subway after school, and Nikita is usually the one who helps me. She’s always very kind and provides excellent customer service. It’s something I really appreciate after a long day. Thank you, Nikita!
Atmosphere: 5
Food: 5
Service: 5
The store clerk, Nikita, treated me kindly.
Atmosphere: 5
Food: 5
Service: 5
Geniuses replaced my diabetic mom's bun choice with white, and apologized by sending cookies. Maybe just reach out to the customer?
Atmosphere: 1
Food: 1
Service: 1
I ordered thru doordash today and unfortunately messed up my own order, thankfully i was able to give them a call and they were super helpful, even including the sweetest handwritten note hoping i enjoy my sub. 10/10 Staff at this location every experience ive had here has been fantastic
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Nikita is super friendly and made me the best veggie sub . Her customer service was excellent! It was great to have a polite and cheerful person serve me.great experience!!
Staff member who helped us was extremely nice and diligent, service was fast, order was fine, restaurant was clean. 4 stars only because I ate shiet on the step outside the entrance. Might be good to paint it a different color/use paint bordering for the visually impaired
The staff is really welcoming and I want to specifically name Vidhi she did a great job today.
I felt really bad for the girl working. She was getting slammed with skip and remote orders and in store customers. Had to wait 25 minutes for 1 6 inch sub… need more people on to help!
Visited this place today and I had the worst experience for the first time with subway. The girl wouldn’t let us customize our toppings because she said you choose Nashville style so you can’t add veggies more other than what’s in it which was so absurd. She was very rude and was making faces. I wouldn’t have her make my subway again.
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