Horrible service today. Stood there for a few minutes to see no employees. Eventually I hollered to the back and they came out. Not employees fault, 100% employer fault for not staffing enough front and back end. Also recycling goes straight into the garbage if you look in the bin
Atmosphere: 1
Food: 4
Service: 1
Becky White
Meena is great!
Atmosphere: 5
Food: 5
Service: 5
Lis Moniz
Great recognition goes out to store employee Loveprreet ( I’m sorry if I spelt your name wrong) One of the best customer service experience I haven’t seen in quite some time from majority of food places nowadays I walked in literally a minute before closing and the employee at this Subway location was polite and welcoming and managed to make my sub as it should be quickly and efficiently! He had a great sense of humour, was polite and didn’t give me a hard due to the store almost closing for the night. Store was also really clean. Great job, Lovepreet!!
Atmosphere: 5
Food: 5
Service: 5
Jamie Faraday
I was made the most DELECTABLE sub by Raman around 8pm today. Oh my god. This girl needs a raise and a half. Genuinely the best subway sub I’ve ever had in my life. Raman, I’m your biggest fan. I’d give you a hug if it wasn’t weird.
Atmosphere: 5
Food: 5
Service: 5
Abbi Trunzo
She was so nice, and the food was amazing!
Atmosphere: 5
Food: 5
Service: 5
RAJ BRAR
wasting of money, I ordered 2 veg. 12inch subs but it was very bad they used old vegetables and cold veggies patties. Server Meena was very rude.😡😡😡
Atmosphere: 1
Food: 1
Service: 1
Tolkin Yunusov
This was one of the most disappointing customer service experiences I’ve had. From the moment we walked in, the employee’s attitude was dismissive and unwelcoming—as if she didn’t want us there at all. There was no eye contact, no greeting, and an overall lack of professionalism.
I normally write positive reviews and I understand that everyone has off days, but the interaction went beyond that. When I politely mentioned, “Excuse me, but your attitude doesn’t seem very friendly. I just want the sandwich cut in two,” the response I received was: “You will have to pay for two then. Are you ordering or not?”
When I asked to speak to a manager, I was told there wasn’t one available.
To the owner or manager of this location: If you’re reading this, I hope you take this feedback seriously. Customers deserve to be treated with basic courtesy and respect. This experience fell far below the standard I would expect from a brand like Subway.
Atmosphere: 1
Food: 1
Service: 1
Reda Hariss
I show up with a coupon for a $7.99 rice bowl : We don't have any bowls right now.
Sukh Dhillon
I had a disappointed experience from this subway, today I have the nachos order and one sandwich artist was really rude with us. Not only this but also she just put little touch of salsa with her own hand without using scoop, I know it comes with 2 scoops and lettuce and jalapenos, I just asked to put hot pepper on it except lettuce but she did not put other veggies thst I want. For this service, you want a tip, I probably won't be back to anytime soon.
I had a disappointing experience at this Subway. The food quality was poor, and the service was even worse. The sandwich I received was poorly made, with stale ingredients and barely any care put into it. On top of that, the customer service was unacceptable. Amukta, the staff member on duty, was extremely unprofessional. She seemed disinterested and unwilling to help, making the entire experience uncomfortable. I usually enjoy Subway, but this visit left me very dissatisfied. I hope management takes steps to improve both their food quality and customer service.
Atmosphere: 1
Service: 1
Zidad Shahitta
Jeevan makes the best sandwiches. Very friendly and excellent service. Should get a raise.
Atmosphere: 5
Food: 5
Service: 5
6341 jui Chavan
This Indian girl has an attitude. 0 customer service.She is not helpful at all.She works mostly for the night shifts.
Atmosphere: 1
Food: 4
Service: 1
Amy K
Congratulations subway, you lost a customer today. The girl upfront had an attitude which made us leave the place. Zero customer skills whatsoever. We just had a regular request that we will place the order on the app but we want less veggies on our sandwiches which we will let her know when she makes them. But she was very argumentative that this offer is only available on skip and Uber. Visit time: 2.55 PM Location: Pen centre Subway ( Walmart) Please provide customer service training to your staff to thrive your business. 👎👎👎
Atmosphere: 1
Food: 1
Service: 1
Ishita Upadhyay
It was a very bad experience. The employee was Indian very unprofessional and rude. She did the wrong order and when asked she started to argue.
Amukta made us the best sandwich
Atmosphere: 5
Food: 5
Service: 5
Horrible service today. Stood there for a few minutes to see no employees. Eventually I hollered to the back and they came out. Not employees fault, 100% employer fault for not staffing enough front and back end. Also recycling goes straight into the garbage if you look in the bin
Atmosphere: 1
Food: 4
Service: 1
Meena is great!
Atmosphere: 5
Food: 5
Service: 5
Great recognition goes out to store employee Loveprreet ( I’m sorry if I spelt your name wrong)
One of the best customer service experience I haven’t seen in quite some time from majority of food places nowadays I walked in literally a minute before closing and the employee at this Subway location was polite and welcoming and managed to make my sub as it should be quickly and efficiently! He had a great sense of humour, was polite and didn’t give me a hard due to the store almost closing for the night. Store was also really clean.
Great job, Lovepreet!!
Atmosphere: 5
Food: 5
Service: 5
I was made the most DELECTABLE sub by Raman around 8pm today. Oh my god. This girl needs a raise and a half. Genuinely the best subway sub I’ve ever had in my life. Raman, I’m your biggest fan. I’d give you a hug if it wasn’t weird.
Atmosphere: 5
Food: 5
Service: 5
She was so nice, and the food was amazing!
Atmosphere: 5
Food: 5
Service: 5
wasting of money, I ordered 2 veg. 12inch subs but it was very bad they used old vegetables and cold veggies patties. Server Meena was very rude.😡😡😡
Atmosphere: 1
Food: 1
Service: 1
This was one of the most disappointing customer service experiences I’ve had. From the moment we walked in, the employee’s attitude was dismissive and unwelcoming—as if she didn’t want us there at all. There was no eye contact, no greeting, and an overall lack of professionalism.
I normally write positive reviews and I understand that everyone has off days, but the interaction went beyond that. When I politely mentioned, “Excuse me, but your attitude doesn’t seem very friendly. I just want the sandwich cut in two,” the response I received was: “You will have to pay for two then. Are you ordering or not?”
When I asked to speak to a manager, I was told there wasn’t one available.
To the owner or manager of this location: If you’re reading this, I hope you take this feedback seriously. Customers deserve to be treated with basic courtesy and respect. This experience fell far below the standard I would expect from a brand like Subway.
Atmosphere: 1
Food: 1
Service: 1
I show up with a coupon for a $7.99 rice bowl : We don't have any bowls right now.
I had a disappointed experience from this subway, today I have the nachos order and one sandwich artist was really rude with us. Not only this but also she just put little touch of salsa with her own hand without using scoop, I know it comes with 2 scoops and lettuce and jalapenos, I just asked to put hot pepper on it except lettuce but she did not put other veggies thst I want. For this service, you want a tip, I probably won't be back to anytime soon.
Service: 1
Restaurantji Recommends
I had a disappointing experience at this Subway. The food quality was poor, and the service was even worse. The sandwich I received was poorly made, with stale ingredients and barely any care put into it. On top of that, the customer service was unacceptable. Amukta, the staff member on duty, was extremely unprofessional. She seemed disinterested and unwilling to help, making the entire experience uncomfortable. I usually enjoy Subway, but this visit left me very dissatisfied. I hope management takes steps to improve both their food quality and customer service.
Atmosphere: 1
Service: 1
Jeevan makes the best sandwiches. Very friendly and excellent service. Should get a raise.
Atmosphere: 5
Food: 5
Service: 5
This Indian girl has an attitude. 0 customer service.She is not helpful at all.She works mostly for the night shifts.
Atmosphere: 1
Food: 4
Service: 1
Congratulations subway, you lost a customer today. The girl upfront had an attitude which made us leave the place. Zero customer skills whatsoever. We just had a regular request that we will place the order on the app but we want less veggies on our sandwiches which we will let her know when she makes them. But she was very argumentative that this offer is only available on skip and Uber.
Visit time: 2.55 PM
Location: Pen centre Subway ( Walmart)
Please provide customer service training to your staff to thrive your business. 👎👎👎
Atmosphere: 1
Food: 1
Service: 1
It was a very bad experience. The employee was Indian very unprofessional and rude. She did the wrong order and when asked she started to argue.
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