Subway
318 Ontario St Unit #4A, St. Catharines
(905) 988-6333
Recent Reviews
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Really impressed with this Subway in St. Catharines! The team is always friendly and attentive, and my order is never wrong. The restaurant is clean, and the food always tastes fresh. Highly recommend stopping by!
Atmosphere: 5
Food: 5
Service: 5
This location stands out because of its excellent customer service and attention to detail. My sandwiches are always made neatly, portioned perfectly, and packed with fresh ingredients. It’s clear the team takes pride in keeping the place running so well.
Atmosphere: 5
Food: 5
Service: 5
Great service by a young man great food also
Atmosphere: 5
Food: 5
Service: 5
6 inch sub was made with 2 tomato slices. Subway training documents show 3 slices per 6 inch. CHEAP. I also asked for ‘extra lettuce’ and then AGAIN at the end for more lettuce. Was barely anything. Lettuce quantity is cheap as hell. I wasn’t asking for cheese, bacon, etc. This is why I’ve stopped coming to Subway. I’ll stick to Mr Sub which is just as bad, but when I ask for more lettuce they at least comply.
Atmosphere: 3
Food: 3
Service: 5
Friendly staff and quick service make every visit a pleasure. Fresh, tasty sandwiches every time!
Atmosphere: 5
Food: 5
Service: 5
Great experience at this Subway! The staff were friendly, fast, and made my order exactly the way I wanted it. Everything was fresh, the bread was perfectly baked, and the toppings were well stocked and crisp. The store was clean and welcoming, and the service was outstanding. Definitely one of the best Subway locations I’ve visited.
Atmosphere: 5
Food: 5
Service: 5
they didn’t have my bread so they gave me another cookie it was so awesome the sandwich was also still good
Atmosphere: 5
Food: 5
Service: 5
Friendly, she aimed to please and made certain we were happy with our sub; which we certainly were!
Atmosphere: 5
Food: 5
Service: 5
My husband and I ordered subs since we were staying at the hotel across the street. His work is always staying there. I had almost no toppings on my subs, i took a picture 3 olives for an example on the sub. My husband watched them make it and asked them to add more toppings, the man refused saying he would not be able to close it and did not add anymore onto it. I called, they called me liar. I went into the store they called me liar and called my husband a liar even though i took a picture of the receipt and picture of the sub, asked the lady to look st the picture and tell me that there are no toppings…. Because it was only half the sub she said sorry i do not believe you, its only half of the sub. I told her the other half looked the exact same way. She asked me what i wanted l, i said a refund or another sub. She said no, she doesn’t think so. I have NEVER had this kind if experience with any restaurant…. We would have given them more business right then and there, but we walked out and will not go back!! The customer service was the worst I have ever experienced!!!
The restaurant was clean though, if i have to say anything nice.
Atmosphere: 4
Food: 2
Service: 1
Very nice service, the young boy was very polite and fast and i loved the sandwich too, recommend to everyone.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Came in for mobile order and stopped making our subs for a customer that came in after isn’t it first come first serve the mobile app is meant for priority so your not waiting as long what’s the point is your employees to this I felt disrespected also was up charged to add bacon for 2 slices
Atmosphere: 1
Food: 1
Service: 1
I went to this store today, the staff was really rude and she was just throwing the sauces on the sub , Totally unprofessional , it look like the girl don’t know her work, really rude .
POOR CUSTOMER SERVICE 👎👎
Service: 1
THEY DONT ADD ANY TOPPINGS ON UR SUB
FOLLOWING YOUR REPLY. IT WAS AN ORDER THROUGH SKIP THE DISHES SO HOW WOULD I BE ABLE TO BRING IT BACK ?
Looking at the reviews I think ill stay away from this store.
Good service
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