Always get a Chicken Rancher or Meatball Sub, Foods Always Amazing, Services is Great.
Jen Smith
Not very busy at lunchtime inside, but orders did come on on the system. The employee was busy but polite. It's not the best Subway I've been to, but not the worst. The restroom was clean, and the sandwich was made quickly. We shared a meal as it was a quick stop but it did the trick on our drive along the water.
PARAMJIT SAINI
Above average place to get your sandwich.
Amanda McDonald
I want to give Amrit a 5 star review because her customer service was superb and she deserves it.
Chris Joe Thekkumkal
The food was good and the staff too.
Subway, is an American multinational fast food restaurant franchise that specializes in submarine sandwiches (subs) and wraps. It was founded by Fred DeLuca and financed by Peter Buck in 1965 as Pete's Super Submarine Sandwiches in Bridgeport, Connecticut. After several name changes, it was renamed Subway in 1972, and a franchise operation began in 1974 with a second restaurant in Wallingford, Connecticut.
It was the fastest-growing franchise in the world in 2015 and, as of September 2023, has over 37,000 locations in more than 102 countries and territories. More than half its locations (21,796 or 61.1%) are in the United States. It is the largest single-brand restaurant chain and the largest restaurant operator in the world. Its international headquarters are in Shelton, Connecticut.
Sean Potts
I never ever write reviews, and in all honestly I felt bad for the young man working , he was super busy and was trying his best and I’m writing this review because I believe this is company standards and not his fault. When you have a customer standing there don’t do a skip the dishes or uber eats order first in front of the customer it’s ignorant , people that are coming into your store deserve respect and not to be treated like a dummy standing there watching you make someone else’s subs that’s not even there. I know these companies rate you but oh well human beings do to so that’s why I’m writing this. Good job on trying to get everything done at once to the young man. I blame this on Coporate or the owner of the store. That’s ignorant
Karen Lewkowitz
Hit and miss. Bread is a chewy, strange texture. 2 staff seem miserable. Dirty tables and floors. Like someone just gave up
Atmosphere: 2
Food: 3
Service: 3
Atom63
Shout out to the great young fella who was creating my sub tonite.. I didnt get his name but as soon as i walked in , he greeted me with such warmth…made me feel great!! Super friendly, super happy, great customer service!!! And made a darned good sub!!!!Thanks and I’ll be back!! Saturday January 25th.. approx 5 pm
Atmosphere: 5
Food: 5
Service: 5
Kayla Zulik-Russo
Worst customer service experience I've had in years. And I have been in retail for over a decade so I'm pretty understanding of customer service workers.
I was ordering for co-workers, 2 of the $5 snackwhich meals with the potato rings, and a bag of chips. Went to work to give them their food and there was only 1 bag of the potatoes, so I go to check my receipt and I never got one. So I run back and say "Sorry I think you only gave me one bag of the potatoes and I didn't get a receipt.". She said they were in one bag...And I said "...but they are separate orders, for different people...". And she just looked at me. And I said "well okay can I have an extra bag so they can split it?" Which she gave me. Then gave me my receipt and I went back to my car, only to notice I got the wrong receipt. So I go again, and get the correct one.
As I'm looking, I notice it looked higher than I was prepared for. Prior to going, I was going to place an online order for pick up, but decided I didn't want to use my credit card. But when I put one of the combos in, it was cheaper than what was on. So I double checked, and the chips when ordering online are only $1.59, but I was charged over $2.00 for each. So again, since this is for someone else who is paying, I go in and say I believe I was overcharged for the chips. And she very rudely told me that "That is what we charge for in-store". So I asked "If I were to return everything, then order online for pick-up, thats the price I would get?", for her to reply "Go ahead if you want". So so so rude.
I don't care about the extra dollar or whatever. I understand that the difference in price in-store vs. online isn't her choice, it's Subway itself (which I find to be really stupid, but thats another convo).
At the end of the day, for a couple of mistakes that were made (that I was very polite about), I got treated like I was the inconvenience, like I didn't waist 15 minutes of MY lunch break. This location used to be fantastic, I will not be returning.
Service: 1
Jessica Lynn Schroeder
Person serving behind the counter barely spoke to us and put rotten mushy Lettuce on our subs. We had to ask her to remove it, she took one piece off. There was still mushy lettuce, NOT fresh.
She did not wait for us to tell her how much sauce and after seeing the first one loaded we asked for less of another. She then loaded it with second sauce. The amount of turkey that was put on was extremely skimpy and not what subways have been putting for the past umpteen years.
My sub was trash. The onion and meat tasted like they're soked in water. Poor quality food. Last time I was waste my money at subway
Atmosphere: 1
Food: 1
Service: 1
Life Quest
This Subway location looks new, clean and hygienic. Shoutout to Justin, he had a really positive vibe about him, friendly, polite and really good at his job.
Atmosphere: 4
Food: 4
Service: 5
Grace Yang - Middlebury PS (1656)
I’m not good at ordering using the app, so this girl (forgot to ask her name) went through all the steps to help me take advantage of 30% off any item. Much appreciated.
Atmosphere: 4
Food: 5
Service: 5
Eddie May
Ok subs
Nolan Freel
Nicko was outstanding and very polite super great guy definitely my go to subway
Always get a Chicken Rancher or Meatball Sub, Foods Always Amazing, Services is Great.
Not very busy at lunchtime inside, but orders did come on on the system. The employee was busy but polite. It's not the best Subway I've been to, but not the worst. The restroom was clean, and the sandwich was made quickly. We shared a meal as it was a quick stop but it did the trick on our drive along the water.
Above average place to get your sandwich.
I want to give Amrit a 5 star review because her customer service was superb and she deserves it.
The food was good and the staff too.
Subway, is an American multinational fast food restaurant franchise that specializes in submarine sandwiches (subs) and wraps. It was founded by Fred DeLuca and financed by Peter Buck in 1965 as Pete's Super Submarine Sandwiches in Bridgeport, Connecticut. After several name changes, it was renamed Subway in 1972, and a franchise operation began in 1974 with a second restaurant in Wallingford, Connecticut.
It was the fastest-growing franchise in the world in 2015 and, as of September 2023, has over 37,000 locations in more than 102 countries and territories. More than half its locations (21,796 or 61.1%) are in the United States. It is the largest single-brand restaurant chain and the largest restaurant operator in the world. Its international headquarters are in Shelton, Connecticut.
I never ever write reviews, and in all honestly I felt bad for the young man working , he was super busy and was trying his best and I’m writing this review because I believe this is company standards and not his fault. When you have a customer standing there don’t do a skip the dishes or uber eats order first in front of the customer it’s ignorant , people that are coming into your store deserve respect and not to be treated like a dummy standing there watching you make someone else’s subs that’s not even there. I know these companies rate you but oh well human beings do to so that’s why I’m writing this. Good job on trying to get everything done at once to the young man. I blame this on Coporate or the owner of the store. That’s ignorant
Hit and miss. Bread is a chewy, strange texture. 2 staff seem miserable. Dirty tables and floors. Like someone just gave up
Atmosphere: 2
Food: 3
Service: 3
Shout out to the great young fella who was creating my sub tonite..
I didnt get his name but as soon as i walked in , he greeted me with such warmth…made me feel great!!
Super friendly, super happy, great customer service!!! And made a darned good sub!!!!Thanks and I’ll be back!!
Saturday January 25th.. approx 5 pm
Atmosphere: 5
Food: 5
Service: 5
Worst customer service experience I've had in years. And I have been in retail for over a decade so I'm pretty understanding of customer service workers.
I was ordering for co-workers, 2 of the $5 snackwhich meals with the potato rings, and a bag of chips. Went to work to give them their food and there was only 1 bag of the potatoes, so I go to check my receipt and I never got one. So I run back and say "Sorry I think you only gave me one bag of the potatoes and I didn't get a receipt.". She said they were in one bag...And I said "...but they are separate orders, for different people...". And she just looked at me. And I said "well okay can I have an extra bag so they can split it?" Which she gave me. Then gave me my receipt and I went back to my car, only to notice I got the wrong receipt. So I go again, and get the correct one.
As I'm looking, I notice it looked higher than I was prepared for. Prior to going, I was going to place an online order for pick up, but decided I didn't want to use my credit card. But when I put one of the combos in, it was cheaper than what was on. So I double checked, and the chips when ordering online are only $1.59, but I was charged over $2.00 for each. So again, since this is for someone else who is paying, I go in and say I believe I was overcharged for the chips. And she very rudely told me that "That is what we charge for in-store". So I asked "If I were to return everything, then order online for pick-up, thats the price I would get?", for her to reply "Go ahead if you want". So so so rude.
I don't care about the extra dollar or whatever. I understand that the difference in price in-store vs. online isn't her choice, it's Subway itself (which I find to be really stupid, but thats another convo).
At the end of the day, for a couple of mistakes that were made (that I was very polite about), I got treated like I was the inconvenience, like I didn't waist 15 minutes of MY lunch break. This location used to be fantastic, I will not be returning.
Service: 1
Person serving behind the counter barely spoke to us and put rotten mushy Lettuce on our subs. We had to ask her to remove it, she took one piece off. There was still mushy lettuce, NOT fresh.
She did not wait for us to tell her how much sauce and after seeing the first one loaded we asked for less of another. She then loaded it with second sauce. The amount of turkey that was put on was extremely skimpy and not what subways have been putting for the past umpteen years.
Restaurantji Recommends
My sub was trash. The onion and meat tasted like they're soked in water. Poor quality food. Last time I was waste my money at subway
Atmosphere: 1
Food: 1
Service: 1
This Subway location looks new, clean and hygienic. Shoutout to Justin, he had a really positive vibe about him, friendly, polite and really good at his job.
Atmosphere: 4
Food: 4
Service: 5
I’m not good at ordering using the app, so this girl (forgot to ask her name) went through all the steps to help me take advantage of 30% off any item. Much appreciated.
Atmosphere: 4
Food: 5
Service: 5
Ok subs
Nicko was outstanding and very polite super great guy definitely my go to subway
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