Zero stars if I could. No scrambled egg - understandable. Told us to drive up when I wasn’t even done ordering yet(could have asked if there’s anything else). It’s morning I understand the rush but customer service shouldn’t be like this. Drove up and guess what our latte was hot when we specified it to be iced and gave us one wrap when we ordered two. Lady seemed frustrated that she had to punch in another order for another charge of a wrap. Things could be easier if they not trying to rush things especially taking people’s order which is a vital part in food service.
EABORAI GASM ELSAEED
The guy he do Night Shift his name NEV he’s the best fresh coffee, fresh steep tea
Atmosphere: 5
Food: 5
Service: 5
Cyrezi Cyrezi
The indian lady who claims she is a supervisor who works in the evenings / night is very rude. She proudly states that she has been here for 10+ years but has no manners… she should be fired or re trained. 0/10 do no go to this time hortons. Horrible experience.
Atmosphere: 1
Food: 1
Service: 1
豆蛋崽
Ordered on the app and didn’t notice it was reusable-cup only Then a white female mid age employee at the drive-thru loudly asked another staff member, “Do they even speak English?” before I even spoke. She then complained about not knowing how to make the drink, stayed visibly annoyed even after I offered to pay extra or switch items, and failed to provide a bag or utensils for three food items.
Atmosphere: 1
Food: 2
Service: 1
Shawn Warkentin
I know the area can be bad but having both a 20 minute limit sign and a gate blocking half of the dining area, seems very unwelcoming.
Atmosphere: 1
Food: 4
Service: 5
jean-francois filion
I call them to ask a question or inquiry they hung up.on me 3 times without saying hello
Natasa Kovacevic
Got kicked out mid drink
no were online did it say they were closing early they kicked us out and just said get out to us rudely not ordering from here ever again
Atmosphere: 1
Food: 3
Service: 1
Anna Katherine
Absolutely terrible service on December 24, 2025. Staff were yelling customers out the door and refused to serve a customer who had paid for their item. I appreciate the Christmas rush, however some basic customer service would still be appreciated.
Service: 1
Shannon \u0026 Richard Bell
I went there with my 7 year old to get a post game treat. The person that took the order was extremely rude, there was a long wait, and the lady at the drive through window was also lacking in customer service skills and pointed the scanner in my face. When we drove away my daughter that is 7 commented and said they weren't very nice there.
Different prices for same products at different locations.
Atmosphere: 3
Food: 3
Service: 2
Olivia Dykstra
Went and got 50 assorted timbits and only got two kinds. Would've been nice to have been told that they only had those two i wouldnt have wasted my money.
Atmosphere: 1
Food: 1
Service: 1
Hannah tourangeau
the girl with the flower neck tattoo was really nice and went above and beyond to make sure i had good service, that’s why i keep coming back to this tims
Zero stars if I could. No scrambled egg - understandable. Told us to drive up when I wasn’t even done ordering yet(could have asked if there’s anything else). It’s morning I understand the rush but customer service shouldn’t be like this. Drove up and guess what our latte was hot when we specified it to be iced and gave us one wrap when we ordered two. Lady seemed frustrated that she had to punch in another order for another charge of a wrap. Things could be easier if they not trying to rush things especially taking people’s order which is a vital part in food service.
The guy he do Night Shift his name NEV he’s the best fresh coffee, fresh steep tea
Atmosphere: 5
Food: 5
Service: 5
The indian lady who claims she is a supervisor who works in the evenings / night is very rude. She proudly states that she has been here for 10+ years but has no manners… she should be fired or re trained. 0/10 do no go to this time hortons. Horrible experience.
Atmosphere: 1
Food: 1
Service: 1
Ordered on the app and didn’t notice it was reusable-cup only
Then a white female mid age employee at the drive-thru loudly asked another staff member, “Do they even speak English?” before I even spoke.
She then complained about not knowing how to make the drink, stayed visibly annoyed even after I offered to pay extra or switch items, and failed to provide a bag or utensils for three food items.
Atmosphere: 1
Food: 2
Service: 1
I know the area can be bad but having both a 20 minute limit sign and a gate blocking half of the dining area, seems very unwelcoming.
Atmosphere: 1
Food: 4
Service: 5
I call them to ask a question or inquiry they hung up.on me 3 times without saying hello
Got kicked out mid drink
no were online did it say they were closing early they kicked us out and just said get out to us rudely not ordering from here ever again
Atmosphere: 1
Food: 3
Service: 1
Absolutely terrible service on December 24, 2025. Staff were yelling customers out the door and refused to serve a customer who had paid for their item. I appreciate the Christmas rush, however some basic customer service would still be appreciated.
Service: 1
I went there with my 7 year old to get a post game treat. The person that took the order was extremely rude, there was a long wait, and the lady at the drive through window was also lacking in customer service skills and pointed the scanner in my face. When we drove away my daughter that is 7 commented and said they weren't very nice there.
Atmosphere: 1
Food: 1
Service: 1
Worst possible Tim Hortons
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Different prices for same products at different locations.
Atmosphere: 3
Food: 3
Service: 2
Went and got 50 assorted timbits and only got two kinds. Would've been nice to have been told that they only had those two i wouldnt have wasted my money.
Atmosphere: 1
Food: 1
Service: 1
the girl with the flower neck tattoo was really nice and went above and beyond to make sure i had good service, that’s why i keep coming back to this tims
Atmosphere: 5
Food: 5
Service: 5
This Tim's has awesome staff!
Service: 5
Vanessa’s the best!
Atmosphere: 5
Food: 5
Service: 5
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