Seriously, the worst service ever experienced. The cashier was soo rude and i had to wait literally 7 minutes while i was the only 1 in the store & the crew was just busy laughing and gossiping & ignoring me at the same time.Atleast they can be little Nicer, man.
Atmosphere: 1
Service: 1
Aubrey Hottot
coffee one of those good or not.
PAUL Anderson (Pander50)
Awesome people, thank you for your understanding and time. I to say friends enjoyed their drinks I enjoyed coffee perfection thanks
Atmosphere: 1
Service: 1
Eduardo Marban
I asked the staff that I was picking up 2 orders, they had me waiting for 10 mins. There were no lettuce on the order. They forgot the 2nd order. I had to remind them about it. Staff were just chatting on the side and did not demonstrate urgency. No receipt stapled on the bag. I had to be the one to remove the adhesive so that the 2 bags will be sealed. They have a lousy staff in that branch. I don't get this type of service with other branches. Please make sure you are monitoring your staff properly and doing quality checks.
Atmosphere: 4
Service: 1
Paritosh Joshi
Ms. Akriti is a terrific server.
Atmosphere: 5
Food: 4
Service: 5
Yajaira jucette Lopez de cortés
I love Tim Hortons coffee.
Atmosphere: 5
Food: 5
Service: 5
Bailey Bennet
I ordered a large vanilla iced coffee with extra vanilla but when I got my coffee it didn’t taste like it had any sweetener in it whatsoever. Very
Food: 1
Service: 2
Ryan Aquino
Seriously need to get rid of the woman on front desk duty today (Feb 24th) at 1:30. Horribly rude, barely understands anything I'm saying, and can't even make a decent Iced capp. Had to return them several times since the remodeling. You're losing money on her.
Atmosphere: 3
Food: 2
Service: 1
Simba Dutch
Horrible service, lots of customers leaving because of a huge disorganized service delay. Bye won’t see me back
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Black Forest Donut
Emma Egged
1. Waits are insanely long, even when there isnt anyone in line2. There was literally a piece of plastic in one of my steeped teas3. They DO NOT understand "double, double with milk" and even if you say "2 MILK, 2SUGAR" they still ADD CREAM!?!?!?
This has been my go to location since I was a kid, the service is starting to go a bit down as it's always busy here with long lines and there's only ever 1 cashier taking
Atmosphere: 3
Food: 5
Service: 3
Biff Wellington
Getting a little tired of paying for a large only to have the top third of the cup to be empty. Unnacceptable. But I highly doubt in this day and age you care or will change anything as long as the $$$ keeps coming in.
Atmosphere: 2
Food: 2
Service: 2
Matthew Cancilla
Place is pretty fire. New renovations are nice. Management and crew are very helpful and quick. Very clean. Lava cake cookie goes stupid hard HIGHLY
Atmosphere: 5
Food: 5
Service: 5
Amanda Andrews
Keke is absolutely the sweetest person. She was at cashier when I ordered and she was so sweet and kind, her customer service voice is so gentle. Keke needs a raise. Tim Hortons should be rewarding such workers for being so patient and good with customers.
Atmosphere: 5
Food: 5
Service: 5
Bernadette Fleming
On November 6 I went through the drive-through at 615 am. I ordered a French vanilla and a sour cream, doughnut. I used the app to redeem for the donut and 20% off the French vanilla. My order came to $2.50. add the window the employee working Scan my card and asked me for $2.50 and then tried to hand me a large bag of product. I told him that was not my order. He handed me what I thought was my French vanilla, and asked me what else I was waiting for. I told him a doughnut. In the meantime, I had handed him four dollars for my order. He close the window, came back quickly with a doughnut.. but never gave me any change. I told him I was still waiting for my change. He closed the window again and came back and told me he was sorry he had close the till and he was unable to give me change. I told him this was unacceptable and that I was waiting for my change. Maybe he could ask for some assistance if he was new. he close the window again, came back a second time… And told me he was really busy and he was sorry and that I wasn’t getting any change. shocked with this answer and now annoyed… I told him I wasn’t moving and he was only going to get busier if I didn’t get my change. He then went and got a manager and a Calculator and gave me back my change. when I got to work, I found out that I received a coffee and a cinnamon doughnut. I didn’t order a cinnamon, doughnut, or a coffee. When I reached out to Tim Hortons, with a complaint, I was told that a franchise owner would get me in contact with me. It’s been a week and I haven’t heard a word from the owner and only emails from Tim Hortons apologizing and saying I would have to be contacted by an owner. So my change was $1.50… What if it had of been 1750 and I gave the employee a $20 bill they are unable to give me back my change. This whole situation is totally unacceptable and I would’ve been satisfied with an apology and points to cover my order. Instead, I’ve just been brushed off.
Seriously, the worst service ever experienced. The cashier was soo rude and i had to wait literally 7 minutes while i was the only 1 in the store & the crew was just busy laughing and gossiping & ignoring me at the same time.Atleast they can be little Nicer, man.
Atmosphere: 1
Service: 1
coffee one of those good or not.
Awesome people, thank you for your understanding and time. I to say friends enjoyed their drinks I enjoyed coffee perfection thanks
Atmosphere: 1
Service: 1
I asked the staff that I was picking up 2 orders, they had me waiting for 10 mins. There were no lettuce on the order. They forgot the 2nd order. I had to remind them about it. Staff were just chatting on the side and did not demonstrate urgency. No receipt stapled on the bag. I had to be the one to remove the adhesive so that the 2 bags will be sealed. They have a lousy staff in that branch. I don't get this type of service with other branches. Please make sure you are monitoring your staff properly and doing quality checks.
Atmosphere: 4
Service: 1
Ms. Akriti is a terrific server.
Atmosphere: 5
Food: 4
Service: 5
I love Tim Hortons coffee.
Atmosphere: 5
Food: 5
Service: 5
I ordered a large vanilla iced coffee with extra vanilla but when I got my coffee it didn’t taste like it had any sweetener in it whatsoever. Very
Food: 1
Service: 2
Seriously need to get rid of the woman on front desk duty today (Feb 24th) at 1:30. Horribly rude, barely understands anything I'm saying, and can't even make a decent Iced capp. Had to return them several times since the remodeling. You're losing money on her.
Atmosphere: 3
Food: 2
Service: 1
Horrible service, lots of customers leaving because of a huge disorganized service delay. Bye won’t see me back
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Black Forest Donut
1. Waits are insanely long, even when there isnt anyone in line2. There was literally a piece of plastic in one of my steeped teas3. They DO NOT understand "double, double with milk" and even if you say "2 MILK, 2SUGAR" they still ADD CREAM!?!?!?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This has been my go to location since I was a kid, the service is starting to go a bit down as it's always busy here with long lines and there's only ever 1 cashier taking
Atmosphere: 3
Food: 5
Service: 3
Getting a little tired of paying for a large only to have the top third of the cup to be empty. Unnacceptable. But I highly doubt in this day and age you care or will change anything as long as the $$$ keeps coming in.
Atmosphere: 2
Food: 2
Service: 2
Place is pretty fire. New renovations are nice. Management and crew are very helpful and quick. Very clean. Lava cake cookie goes stupid hard HIGHLY
Atmosphere: 5
Food: 5
Service: 5
Keke is absolutely the sweetest person. She was at cashier when I ordered and she was so sweet and kind, her customer service voice is so gentle. Keke needs a raise. Tim Hortons should be rewarding such workers for being so patient and good with customers.
Atmosphere: 5
Food: 5
Service: 5
On November 6 I went through the drive-through at 615 am. I ordered a French vanilla and a sour cream, doughnut. I used the app to redeem for the donut and 20% off the French vanilla. My order came to $2.50. add the window the employee working Scan my card and asked me for $2.50 and then tried to hand me a large bag of product. I told him that was not my order. He handed me what I thought was my French vanilla, and asked me what else I was waiting for. I told him a doughnut. In the meantime, I had handed him four dollars for my order. He close the window, came back quickly with a doughnut.. but never gave me any change. I told him I was still waiting for my change. He closed the window again and came back and told me he was sorry he had close the till and he was unable to give me change. I told him this was unacceptable and that I was waiting for my change. Maybe he could ask for some assistance if he was new. he close the window again, came back a second time… And told me he was really busy and he was sorry and that I wasn’t getting any change. shocked with this answer and now annoyed… I told him I wasn’t moving and he was only going to get busier if I didn’t get my change. He then went and got a manager and a Calculator and gave me back my change. when I got to work, I found out that I received a coffee and a cinnamon doughnut. I didn’t order a cinnamon, doughnut, or a coffee. When I reached out to Tim Hortons, with a complaint, I was told that a franchise owner would get me in contact with me. It’s been a week and I haven’t heard a word from the owner and only emails from Tim Hortons apologizing and saying I would have to be contacted by an owner. So my change was $1.50… What if it had of been 1750 and I gave the employee a $20 bill they are unable to give me back my change. This whole situation is totally unacceptable and I would’ve been satisfied with an apology and points to cover my order. Instead, I’ve just been brushed off.
Food: 2
Service: 1