Tim Hortons
Niagara Pen Centre, 221 Glendale Ave, St. Catharines
(905) 685-4532
Recent Reviews
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Service is okay. Staff are friendly though always changing which can slow service. Sometimes it can be very busy here. The tables can be unkept. Lines go into the mall which can be annoying. Line up area is dirty most of the time. Free independent WiFi
Vegetarian options: Plenty of vegetarian items.
Dietary restrictions: Mostly sugary items. Savory items available too. It's fast food
Parking: The mall has plenty of free parking
Kid-friendliness: Kids like sweet snacks.
Wheelchair accessibility: Easily accessible for anyone
Atmosphere: 3
Food: 3
Service: 3
Arianna provided great service! Was quick and very friendly, would return
Atmosphere: 5
Food: 5
Service: 5
The service is pathetic. The staff are uninterested in their work and don't care about customers. It clearly shows.
Atmosphere: 3
Food: 4
Service: 1
Very poor experience…. W the guy who was on top of mobile orders left as soon as I approached. What was he doing? Literally writing on boxes. Very poor service at this location hire some better staff.
Service: 1
Great
Parking: Free parking
Atmosphere: 4
Food: 5
Service: 5
BRING BACK THE GRILLED CHEESE. It sells more than the pizza. First the broccoli soup and now the grilled cheese, not happy:(
Atmosphere: 5
Food: 1
Service: 5
It's truly amazing how this location can seemingly Never follow through on having the food items in stock. Does the owner realize that this is the worst Tim Hortons in the city
Atmosphere: 1
Food: 1
Service: 1
I don't like the new layout. Everybody seems to be in a fish bowl
Atmosphere: 2
Food: 4
Service: 3
Tim Horton, coffee shop located in Pen Center, always busy. Fast food and fast service, always meet my expectations.
Atmosphere: 4
Food: 4
Service: 4
Ordered something and sat down , when needed to use the washroom I was told all washrooms were down and was referred by staff to go to McDonalds with attitude … bathrooms should always be open to public !
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Work for a service provider and my lunch was made perfectly, they always smile, super professional and all out the best Tim's team I have seen. By far keep up the good work.Additional.Today at 6 I was coming for my wrap the employee who made it had great memory, I can't remember his name but he made the wraps, outstanding individual and very impressive. He had the wrap already being made by him before I ordered, I received my coffee, which out of the Tim's I visit you guys always do a extremely excellent job making the coffee, rich in flavor and wasn't bland like my morning coffee (different Tim's clearly :).) All your employees I always encounter are smiling and top notch.
Atmosphere: 5
Food: 5
Service: 5
Nice staffs over in this location.. and I m mall
Atmosphere: 5
Food: 5
Service: 5
Ordered 10 Birthday Cake timbits with 5 Honey Dip and 5 Sour Cream. Received 10 Sour Cream and 10 Honey dip, shouldn't have to check or watch employee to ensure order is correct.
Atmosphere: 1
Food: 1
Service: 1
Crystal is the best!!! ?❤
Atmosphere: 5
Food: 5
Service: 5
Best coffee in Canada..always the highlight of our trip!
Atmosphere: 4
Food: 4
Service: 5
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