Tim Hortons
500 Glenridge Ave, St. Catharines
(905) 688-5550
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Such a horrible team hortons. More than half of the times they dont have enough items available. Their mobile order is either closed or broken half the times. Staff takes hours to process and make orders. This Tims never failed to disappoint me and i’d be surprised if they stop doing so.
The staff is bad. Since they are all untrained students from Brock. The manager take no action on complaints from customers as well.
Service takes too long. Took me 20 minutes to get a donut
Let me tell you, it's only good when it's not busy. When it's busy there's a lot of problems. Do not order when it's busy it's not worth it. Had to wait 45 minutes on two instances because of a wrong order.
Gave this place a few tries. Staff have terrible customer service and you can tell they don’t enjoy their job. Makes it a very uncomfortable dining experience for students. Not to mention it is never open on time. For someone who has 8AM classes I should expect to be able to get food when they SAY they open. If you can’t open before 8AM, change the opening hours. Ridiculous
The stuff just talk and talk and do their job VERY slow
THE WORST TIM HORTONS WORKER. The lady that makes the food is rude and is always rushing. She didnt wrap my farmers wrap properly and only grilled my wrap for only 5 seconds
Really really rude personnel. The indian lady there was giving me an attitude for no reason. Now I go to starbucks because of that
My closest tims and they are ok but the hot chocolate is always way too watery
Very friendly staff and excellent service! I usually take an XL French Vanilla and I’m so glad that my order is always made right !
Restaurantji Recommends
Mest up order but ushealyThere good just check order before leaving the window / restaurant.
Quick, clean, and friendly. So glad to have it. Kind staff too; I remember a lovely girl named Bernie.
The staff is friendly but the food is terrible.
Good Tim Hortons. Quick service considering it’s one of the busiest areas of the city.
Pretty sure one of the staff members here was sick (don't know if it was Covid or not) but she should have definitely not been working. The lady at the drive thru was wearing a mask and her voice was extremely hoarse. I'm pretty sure I witnessed her cough as well. My visit was last week and this week I have a sore throat and general malaise and am going to get tested. Definitely not worth the risk especially at a time like this, just go get your coffee somewhere else.
Loading...