Tim Hortons
281 Martindale Rd, St. Catharines
(905) 684-7987
Recent Reviews
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Hayden is the greatest order taker. He is always so friendly and smiley every time I see him. He makes sure the order is correct and is always polite and would make a great supervisor
Atmosphere: 4
Food: 4
Service: 5
How do you get timbits wrong when when I asked for 10 old fashioned? Absolutely disgusting dog water coffee aswell.
Atmosphere: 1
Food: 1
Service: 1
The staff at this location are always the friendliness people at such an early time in the morning. Even with long line ups there still smiling at the window.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wildberry Cheesecake Filled Ring Dream Donut
This location has incredible staff, friendly and kind. It's great to wake up and your first interaction of the day is kindness and a smile.
Service: 5
Great staff and good location.
Atmosphere: 5
Food: 5
Service: 5
Ordered and the server walked away and never came back another server appeared from the back and had no idea or my order. Took about 10 minutes for take out. Need to focus more on customers. Will be awhile before I frequent this location again
Atmosphere: 1
Food: 3
Service: 2
Today, June 15, they denied me service, it was 6:00 A.M. The person who attended me argued that they were not ready yet. Please resolve this since Google's service hours are from 5:00 A.M.
OVERWHELMINGLY understaffed DAILY... they need more workers.
Parking: Along the front of Esso gas station.
Wheelchair accessibility: 2 spots in front of main doors.
Atmosphere: 1
Food: 5
Service: 1
Buy tea from this location daily and never had such bad experience before.Today went for coffee at 10.55pm first the lady on speaker did not respond. When she responded she was so rude and replied by saying sorry i can not serve you coffee or tea because i am closing in 3 minutes.When i went to drive thru window she was on phone. This is first time i had such an bad experience. First of all she need to learn how to deal with customers specially when you are working in customer service.
Atmosphere: 1
Service: 1
I love this place. Staff is very friendly. Food is always fresh. Thank you guys. Keep it up. ??
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I went here after school with my boyfriend to get farmer wraps. I don’t like eggs so I always get one without egg. We asked for two farmer wraps one without egg. The lady taking our order then says my god aggressively and was just passive aggressive the rest of the order. The lady at the window was amazing though and the food was good.
Atmosphere: 3
Food: 5
Service: 2
This new location is my favourite. It’s right on my way to and from work and so it’s super convenient and I was happy to see it open. The customer service here has been above and beyond. I always order a steeped tea and every time I do the gentleman tells me he’s making a fresh pot. He is super sweet and I would definitely choose this location over others. I never really get food so I can’t comment on that but everything else is 10/10.
Service: 5
ABU is awsome!!!! This is by far the best tim hortons customer service I’ve ever had at any timmies… I was shocked and had to pinch myself to make sure I wasn’t dreaming… ABU was super pleasant and just wanted me to be happy with my order, I’m always going to come to this location to give to them my business….good work goes un-appreciated way too much so this is why I’m leaving this review, THANK YOU ABU!!
Atmosphere: 5
Food: 5
Service: 5
Awesome Team and Sandeep was super great as well as the lovely guy with the beard.
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Awesome Team and Sandeep was super great as well as the lovely guy with the beard.?
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