Tim Hortons
145 Hartzel Rd, St. Catharines
(905) 684-6253
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I don't really go inside often, but we stop by there almost every day in the drive-thru. Always great service. In the afternoons, Alina always serves me- she's always kind at the window and provides great service. I don't think i've ever had any error in my orders/mods at this location. Best location, by far!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Muffins, Bagels, Donuts
We will drive from other side of town to this Tim's for our iced coffee. Only store where it's consistently great. Special kudos to Alise who is always super friendly and makes mornings much better with her friendly customer service even on my bad mornings.
Atmosphere: 3
Food: 4
Service: 5
Visit every morning in drive-thru always good friendly service .Alina is always friendly and polite along with all the others .
Service: 5
☆The baker needs his props for he is the pillars. I think its James or Jared.
☆ Marg is the most well rounded!!
☆Jessie is an original from my first days of visiting this location & has always been a friendly experience.
☆Alina is the new tank!
Excellent management
-------
Hannah & Cameron are super.
Ally is up and coming!
Raj makes the best iced coffee *out of the new hires*
Overall, as long as they are being trained properly and make the effort to do things properly... that's all we as a community ask for our monies worth!
Cheers ☕️ ?
Service: 5
Alina is always friendly, big smiles accurate knows her customers! Fast and Efficient!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Parmesan Flatbread Pizza, Bacon and Everything Pizza, Sweet Chili Chicken Wrap Is Ackb, Bagels
The staff are always friendly and efficient, and in the rare times my order was made wrong or not to my liking, they fixed it for me without any issues at all. This is probably one of the busiest Tim Hortons in the city, and I've been coming here for the last 20 years. 10/10, keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Maple Bacon Bagel Belt, Maple Bacon Cheddar Croissant Breakfast Sandwich, Slow-Cooked Buffalo Ranch Chicken Loaded Bowl
Jessie is always so pleasant! Makes the atmosphere so much better! Great service, great attitude, great place
Atmosphere: 5
Food: 5
Service: 5
As always I had excellent service from Jessie. From the friendly greeting to the attention to detail when putting together my order, it was exceptional service all around!
Atmosphere: 5
Food: 5
Service: 5
Alina is the best person there! she’s extremely nice and always greets me with a smile!!! I look forward to seeing her whenever I go there!
Atmosphere: 5
Food: 3
Service: 5
Alina is great! I'm here every day because I work close by and she always makes my day!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always gets my order correct no matter how odd it is. Jessie is always pleasant at the window
Atmosphere: 5
Food: 5
Service: 5
Everytime we come here Ally has always been great at making sure our drinks are correct.
Just wanted to thank Alina for such a professional and polite way she managed to deal with a customer of a different nationality. Too bad Tim Hortons didn't hire more staff as dedicated to the customer experience.
Thank you Alina,
Regards,
Mr. Timothy Stirman
Atmosphere: 5
Food: 5
Service: 5
Alina is awesome. She never hesitates to customize my order for me. Other locations will say "sorry, that isn't available". I've never heard that from her. I visit many locations and this is my favorite one.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Muffins, Slow-Cooked Buffalo Ranch Chicken Loaded Bowl, Sweet Chili Chicken Wrap Is Ackb, Roast Beef and Cheddar with Medium Decaf Coffee
Always wonderful in the drive thru, especially when Alina is running it!
Atmosphere: 5
Food: 5
Service: 5
Loading...