Not only are the staff untrained with health and safety. Considering if they choose to wear gloves they do not change them between orders. As well as they are rude. Don't look at the screen constantly asking the customers if they want this or that on an item when it's posted on the screen for them to read. Not to mention they didn't add chicken to their soup and used leftover chicken and tossed it in.
Atmosphere: 1
Food: 1
Service: 1
Zack Lowky
Best customer service by simran end of the day staff manager mentioned his name Moheet .any way the way moheet keep this location nice & clean 10/10 and simran customer service is 10/10.will recomend to visit nice and clean enivornment always hot & fresh food and coffee ☕️that you want
Atmosphere: 5
Food: 5
Service: 5
Vishnu P Vijayan
The worst experience that i had since i arrived at the Canada the staffs behaviour towards customers was unacceptable
Atmosphere: 1
Food: 1
Service: 1
Maikel Morfa
Nice location, really good service. Mohit , who's the manager, have great attitude, efficient service. Always smiling to the customers. You will be happy to have your coffee or breakfast here.
Atmosphere: 5
Food: 5
Service: 5
Siobhan Walker
Not very clean, staff is somewhat friendly.
Atmosphere: 3
Food: 3
Service: 3
Reza Ismaili
This tim horton place is just short on staff all the time. Long waiting time is all u get. Smell like dead body specially when u use washrooms.
Atmosphere: 1
Food: 1
Service: 1
Adnan Latif
Simram is the best over all staff is very nice .this my favourite coffee shop tried roasted red pepper pinwheel was delicious .this location is busy over all food& quality and customer service is 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Ovila Nill
Paid for coffee, asked for cab - (just got bloodwork, snowing) was refused cab. Refused coffee, got money back, walked in snow to health center to get cab. Disgusting, unCanadian.
Parking: nope
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Old Fashion Plain Donuts
Christina Calbury
I would give them zero stars if that was an option. I go through the drive thru EVERY DAY! Everyday! I waste $20-30 every day. My order doesn't change. Went this morning, was asked to wait in the parking lot for food. I've done this before and they completely forgot about my order. Well today it seemed to be the same forgetfulness. Except I was being harassed and cat called while alone with my baby in the car. I went in complained and it still took them over 5mins to finally come out. I complained about this service and that I was being harassed by the homeless. Didn't care. I called when I got home, wanted the manager. It was the guy who finally brought out my order. He was super rude! Did not care! Refused to give me any info and didn't not give me the owners name. They treat the crackheads better.
I loved it here. Staff is very friendly and service oriented. Made my day good:)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
William Bailey
I usually like this Tim Hortons.I have met some very great staff members there.Also I live at the end of IDA street and I been going in there for 5 year's and I bring my dog with me he's well Behaved as he is Leashed and by my side I just go in for a coffee and leave never try in sit down I have had staff say your dog is beautiful or even Give him plan a Tim bit.But today for some reason this very Ignorant young lady said oh is your dog a service dog well I said yes because he is to me for my mental health so he Continue to ask what I wanted I Said a large Double double please she rang it up then as I payed she didn't make my coffee right away but went around to all the staff asking and makeing a big deal about my dog to be honest 2 of them have seen my dog in and out of there for a couple year's and I could tell they were like so what he's just getting a coffee and leaving type vide even the Manager came out and just served me and I was like is my dog aloud in her he said it has to be a Service dog so I have never heard of that before I honestly believe he was just takeing her side to claim her down and maybe it is a rule I 100% don't know but all I know is I take my dog in all the store's around my area and Noone has ever given me a problem I understand a grocery store witch I would never take him in there but just to be in and out of a small Tom Horton's witch I been going to for 5 year's and be treated like that thos morning was horrible all because she may not like white men or dogs or was just in a bad mood so with that said today was horrible but most of the time all there staff are great to me so 🤷♂️ not sure why today was such I big deal I could understand if someone was Complaining of being scared or my dog was Misbehaving but to just be very close to me and quite as he is a friendly dog it was just horrible to have that happen was all especially after 5 years. I'm assuming it's staff advisory as in if they say something then I guess he's not aloud but 99% of the time I have never had a problem anywhere unless it's a rule and most people just never say anything if so then my bad but other then that my dog is like my son just enjoy takeing him with me to get out as he enjoys it and that's pretty much all I got to say I will still go there as I live close but this morning was just not good is all.
Atmosphere: 1
Food: 4
Service: 2
Tamana Karger
Very poor service
Atmosphere: 1
Food: 1
Service: 1
CATHY ABBEY
ITS ONE OF THE BESTEST TIM HORTONS
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sad Attempt at the Nice Donuts at Other Locations, Croissant, Fruit Explosion Muffins, Double Chocolate Donuts, Chocolate Chunk Cookies, Chocolate Chip Muffins, Bagels, Dream Donut with Nutella, Hash Brown, Sour Cream Glazed Donuts, Ice Cappuccino
Not only are the staff untrained with health and safety. Considering if they choose to wear gloves they do not change them between orders. As well as they are rude. Don't look at the screen constantly asking the customers if they want this or that on an item when it's posted on the screen for them to read. Not to mention they didn't add chicken to their soup and used leftover chicken and tossed it in.
Atmosphere: 1
Food: 1
Service: 1
Best customer service by simran end of the day staff manager mentioned his name Moheet .any way the way moheet keep this location nice & clean 10/10 and simran customer service is 10/10.will recomend to visit nice and clean enivornment always hot & fresh food and coffee ☕️that you want
Atmosphere: 5
Food: 5
Service: 5
The worst experience that i had since i arrived at the Canada the staffs behaviour towards customers was unacceptable
Atmosphere: 1
Food: 1
Service: 1
Nice location, really good service. Mohit , who's the manager, have great attitude, efficient service. Always smiling to the customers. You will be happy to have your coffee or breakfast here.
Atmosphere: 5
Food: 5
Service: 5
Not very clean, staff is somewhat friendly.
Atmosphere: 3
Food: 3
Service: 3
This tim horton place is just short on staff all the time. Long waiting time is all u get. Smell like dead body specially when u use washrooms.
Atmosphere: 1
Food: 1
Service: 1
Simram is the best over all staff is very nice .this my favourite coffee shop tried roasted red pepper pinwheel was delicious .this location is busy over all food& quality and customer service is 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Paid for coffee, asked for cab - (just got bloodwork, snowing) was refused cab. Refused coffee, got money back, walked in snow to health center to get cab. Disgusting, unCanadian.
Parking: nope
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Old Fashion Plain Donuts
I would give them zero stars if that was an option. I go through the drive thru EVERY DAY! Everyday! I waste $20-30 every day. My order doesn't change. Went this morning, was asked to wait in the parking lot for food. I've done this before and they completely forgot about my order. Well today it seemed to be the same forgetfulness. Except I was being harassed and cat called while alone with my baby in the car. I went in complained and it still took them over 5mins to finally come out. I complained about this service and that I was being harassed by the homeless. Didn't care. I called when I got home, wanted the manager. It was the guy who finally brought out my order. He was super rude! Did not care! Refused to give me any info and didn't not give me the owners name. They treat the crackheads better.
Atmosphere: 2
Food: 5
Service: 5
Always get my order right!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Slow at counter when not busy
Atmosphere: 3
Food: 3
Service: 3
I loved it here. Staff is very friendly and service oriented.
Made my day good:)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
I usually like this Tim Hortons.I have met some very great staff members there.Also I live at the end of IDA street and I been going in there for 5 year's and I bring my dog with me he's well Behaved as he is Leashed and by my side I just go in for a coffee and leave never try in sit down I have had staff say your dog is beautiful or even Give him plan a Tim bit.But today for some reason this very Ignorant young lady said oh is your dog a service dog well I said yes because he is to me for my mental health so he Continue to ask what I wanted I Said a large Double double please she rang it up then as I payed she didn't make my coffee right away but went around to all the staff asking and makeing a big deal about my dog to be honest 2 of them have seen my dog in and out of there for a couple year's and I could tell they were like so what he's just getting a coffee and leaving type vide even the Manager came out and just served me and I was like is my dog aloud in her he said it has to be a Service dog so I have never heard of that before I honestly believe he was just takeing her side to claim her down and maybe it is a rule I 100% don't know but all I know is I take my dog in all the store's around my area and Noone has ever given me a problem I understand a grocery store witch I would never take him in there but just to be in and out of a small Tom Horton's witch I been going to for 5 year's and be treated like that thos morning was horrible all because she may not like white men or dogs or was just in a bad mood so with that said today was horrible but most of the time all there staff are great to me so 🤷♂️ not sure why today was such I big deal I could understand if someone was Complaining of being scared or my dog was Misbehaving but to just be very close to me and quite as he is a friendly dog it was just horrible to have that happen was all especially after 5 years. I'm assuming it's staff advisory as in if they say something then I guess he's not aloud but 99% of the time I have never had a problem anywhere unless it's a rule and most people just never say anything if so then my bad but other then that my dog is like my son just enjoy takeing him with me to get out as he enjoys it and that's pretty much all I got to say I will still go there as I live close but this morning was just not good is all.
Atmosphere: 1
Food: 4
Service: 2
Very poor service
Atmosphere: 1
Food: 1
Service: 1
ITS ONE OF THE BESTEST TIM HORTONS
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sad Attempt at the Nice Donuts at Other Locations, Croissant, Fruit Explosion Muffins, Double Chocolate Donuts, Chocolate Chunk Cookies, Chocolate Chip Muffins, Bagels, Dream Donut with Nutella, Hash Brown, Sour Cream Glazed Donuts, Ice Cappuccino
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