Stopped at this location while visiting family in St. Catharines. I must say that being close friends with several franchise owners in Hamilton, and seeing the day in and out side of how stores run, as well as how customers and staff interact. I was extremely impressed with the service of this location considering that it was clearly their morning rush and they were getting slammed. Not once were any of the staff rude, or made me feel rushed, etc. They were all extremely professional and courteous, even asking if I needed anything else, while subtly trying to upsell the items of the month. I was especially impressed with the way the young lady that served me handled my order, and greeted me and every customer afterwards with a smile and upbeat positive attitude, very rarely do you see a student or young lady of that age that is clearly very respectful and professional, truly a credit to that stores owner and location. If I were corporate or up to me I would definitely reach out to this location and acknowledge this young lady’s positive representation of Tim Hortons and the quality and expectations the company expects from their employees, her name was Alyssa and as I have stated a credit to your company in all aspects. I will definitely be recommending this location to anyone I know passing through the area and this is all due to the exceptional service I received from this young lady. Great Job! Alyssa.
Keep up this work ethic and positive attitude and you’ll go extremely far in life young lady…
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cap and Muffin, Coffee and a Muffin, Maple Bacon Farmer's Breakfast Wrap, Bagels, Vanilla Creamy Chill, Bacon Breakfast Sandwich, Donuts
Roberta Snowdon
Alyssa was very friendly and attentive, will definitely return.
Atmosphere: 4
Food: 4
Service: 5
Kelly Stewart
Amanda L is amazing. She’s always kind when I stop into this location .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee and a Muffin
Barry Lasovich
when ordering a double double coffee, when Amanda L is working it is perfect every time, kind and friendly service sure can tell who made my coffee,,,, never a complaint.
Great coffee whenever I come thru drive thru whenever Amanda L is there always made right
Atmosphere: 5
Food: 5
Service: 5
Great coffee when Amanda L makes it. Always friendly in drive thru when you get her!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee and a Muffin
Staff has been extra friendly this holiday season! Drink was made perfect as usual by Amanda L! Can always tell when she’s working! :)
Atmosphere: 5
Food: 5
Service: 5
Had the best experience at this location! Erin helped me decided what I wanted and served me with nothing but a smile! Will definitely be returning.
Atmosphere: 5
Food: 5
Service: 5
Erin is the happiest, friendliest Tim's employee I have ever been served by! By far best service ever!!
Great coffee and service as always from Amanda
Atmosphere: 5
Food: 5
Service: 5
Went in for a coffee, Great service by Amanda
Atmosphere: 5
Food: 5
Service: 5
I was grabbing a coffee today and Amanda L was helping me she was very friendly and very helpful
Atmosphere: 5
Food: 5
Service: 5
Great service especially from the employee alyssa food was amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Brown, Peach Quenchers, Sugar Cookie
Alyssa made me the best drink ever!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
great service Alyssa!
Atmosphere: 5
Food: 5
Service: 5
Stopped at this location while visiting family in St. Catharines. I must say that being close friends with several franchise owners in Hamilton, and seeing the day in and out side of how stores run, as well as how customers and staff interact. I was extremely impressed with the service of this location considering that it was clearly their morning rush and they were getting slammed. Not once were any of the staff rude, or made me feel rushed, etc. They were all extremely professional and courteous, even asking if I needed anything else, while subtly trying to upsell the items of the month. I was especially impressed with the way the young lady that served me handled my order, and greeted me and every customer afterwards with a smile and upbeat positive attitude, very rarely do you see a student or young lady of that age that is clearly very respectful and professional, truly a credit to that stores owner and location. If I were corporate or up to me I would definitely reach out to this location and acknowledge this young lady’s positive representation of Tim Hortons and the quality and expectations the company expects from their employees, her name was Alyssa and as I have stated a credit to your company in all aspects. I will definitely be recommending this location to anyone I know passing through the area and this is all due to the exceptional service I received from this young lady. Great Job! Alyssa.
Keep up this work ethic and positive attitude and you’ll go extremely far in life young lady…
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cap and Muffin, Coffee and a Muffin, Maple Bacon Farmer's Breakfast Wrap, Bagels, Vanilla Creamy Chill, Bacon Breakfast Sandwich, Donuts
Alyssa was very friendly and attentive, will definitely return.
Atmosphere: 4
Food: 4
Service: 5
Amanda L is amazing. She’s always kind when I stop into this location .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee and a Muffin
when ordering a double double coffee, when Amanda L is working it is perfect every time, kind and friendly service sure can tell who made my coffee,,,, never a complaint.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee and a Muffin, Donuts
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