Urban Cravings
300 Fourth Ave, St. Catharines
(905) 988-5359
Recent Reviews
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Best restaurant in the city
Atmosphere: 5
Food: 5
Service: 5
Fresh, healthy food options served quickly - and very tasty options to chose from.
Atmosphere: 5
Food: 5
Service: 5
The service is the downfall here. I had two workers ignore me as I staying right in front of them at the desk. Not any any sort of acknowledgement and it was not extremely busy at the time either. I enjoy the food but the service is often very slow.
Atmosphere: 4
Food: 4
Service: 2
I ask for no pecan and Instead of calling me and letting me know that the granola is pre done with pecan they automatically assume that I had a peanut allergy and didn’t put any Granola on it. After spending almost 50 dollars there the manager Emily had a the nerve to tell me next time not to use the note box and that she wasn’t going to remake me a 16$ dollar bowl
Atmosphere: 3
Food: 1
Service: 1
Went in for a refund that was supposed to be processed two weeks ago, but it never went through even though my receipt clearly showed the date and time of the order and refund. When I went back, the manager kept asking for my name, email, and order info. None of which were ever needed when I made the purchase. She had an attitude the whole time and acted like I was the problem.
She even called the owner while I was standing there, just to ask me the same weird questions again. Once she finally realized the order was actually from their store, she gave me a cash refund with no apology, just a smug look.
The whole thing felt shady. Make sure you double-check your receipt and your bank account to confirm your refund or charge. And make sure they actually charge what they’re supposed to — seems like they can fake a SquareUp receipt easily.
Atmosphere: 1
Food: 1
Service: 1
This place used to be so awesome. Now every time I go in, I feel like I am stepping into some place where I don't belong. The girls behind the counter talk to you like they could absolutely care less and like you're interrupting them. I was told to line up in one area for a smoothie then an eyeroll and told to move to another line? They seem to only be kind to employees from the Hospital. Really a shame.
Atmosphere: 1
Food: 3
Service: 1
Salads, smoothies, avocado toast & wraps are delicious. Wonderful, kind friendly staff especially Justine.
So happy this location is so close to the hospital. Love getting healthy choices here.
Atmosphere: 5
Food: 5
Service: 5
First time here and it was wonderful. Had a Dragon Bowl and Mediterranean burrito. Everything was so fresh and made to order. The customer service was exceptional. Plenty of parking and a nice, clean environment. Great value for the money. We will be back, again and again!!
Atmosphere: 5
Food: 5
Service: 5
Overall the experience was quick and the options are plentiful. I came with my teammates for a healthy lunch, and we were all able to find something here. I thought my smoothie bowl was good, but all my pieces of mango were extremely hard. I think it's a bit pricey, but overall it was a good experience. There's no seating inside, but there's plenty of parking.
Atmosphere: 5
Food: 4
Service: 5
Avo Mint is the most gorgeous flavour on the menu! Nice hosts as well. Highly recommend!
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
The produce is nice and fresh ! Love the salads and rice bowls . New favourite smoothie is the peaches and cream . Although the price of $14 is a little much . Most of the time the service is good
Atmosphere: 4
Food: 4
Service: 4
Been coming here for years. Food and service is always top notch!
Atmosphere: 5
Food: 5
Service: 5
This the spot, best acai bowl I’ve ever tasted
Atmosphere: 5
Food: 5
Service: 5
I love paying $16 for a smoothie bowl and then getting poor customer service bc i asked for my proper change in return.
Atmosphere: 4
Food: 5
Service: 3
they have the best acai bowl
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