This is not the first time the service has been poor, but this has been the poorest service to date. Went in the shop nobody else in the shop. We were greeted right away very friendly. I put my order in for my wrap and we were also getting smoothie bowls. The girl making the wrap tell the other girls that were over there waiting to get smoothie bowls made. We were totally ignored. I understand that there are possibly other orders being done like on like orders, etc. but the girls were just puttering around. So besides a woman who had to go out to the car to get something and come back in there were no other customers. So while my wrap Is being made another person comes in their stuff gets made. They’re cashed out. The other person gets cashed out and we’re still standing there. The wrap I ordered isn’t even finished and we haven’t even been served over on the other counter for Smoothie bowls. The person making my wrap is all of a sudden on the phone and after about three minutes, I went over and very kindly said that I was a little frustrated and what was going on…… So 1 million excuses and apologies, and we still stood there waiting and waiting and waiting. So they finally came over and made our smoothie bowls and we cashed out. So now we have our smoothie bowls, and I have a stinking soggy wrap that’s been sitting around for who knows how long Because of the very poor service. Don’t get me wrong. The girls are very nice just unorganized and poor service.
Atmosphere: 2
Food: 5
Service: 1
Alexandria Guthrie Meade
Love the food every time! Always will recommend the smoothie bowls
Wheelchair accessibility: Yes!
Atmosphere: 5
Food: 5
Service: 5
Kelsea Swiercz
Honestly my new favourite spot! the quality of the food and service is 10/10 and you’re always met with a smile. Shoutout to Amber for the helpful recommendations 😄
Atmosphere: 5
Food: 5
Service: 5
Zoe
Edited to add: Would it kill you to update your holiday hours on Google?!?! 🤬 The best place for delicious healthy food. Great choices, loads of options for vegetarians and vegans.
Atmosphere: 2
Food: 5
Service: 5
Ben Sanders
They have decent food and choices but the layout is ridiculous. The girls have to walk back and forth continuously just to make a smoothie because half of the ingredients are on the other side or in the back. The ordering system leaves a lot to be desired. It's very poorly designed and not efficient at all.
Atmosphere: 2
Food: 4
Service: 3
Mr. “Beatheheat07” Cameron
Great smoothies
Atmosphere: 5
Food: 5
Service: 5
Alim Yhap
Great food and great service!
Atmosphere: 5
Food: 5
Service: 5
Tara Ferguson
The freshest, tastiest and most amazingly delicious smoothies, smoothie bowls, rice bowls and wraps!! Everything I've tried has been so good!!!!
Atmosphere: 5
Food: 5
Service: 5
Kristen Kulawic
Great place to get a salad with the freshest ingredients.
Atmosphere: 5
Food: 5
Service: 5
Scott Jackson
This place is fantastic ? Great food and really nice staff
Brutal service this afternoon, I'd give zero if it was an option. Staff completely ignored us when we came in and were clearly too busy chatting about their weekend instead of taking orders. To top it off they then go ahead and start serving customers who came in after us. One girl stood right in front of us at the till and didn't even bother to look up, then later tried to blame us for "not standing in the right spot"...not only will we not be back but I'll be telling people to actively avoid this place.
Atmosphere: 1
Food: 4
Service: 1
Marie Balsom
Vegetarian options: The green giant smoothie is one of my favorite. It’s healthy. It’s filling it’s light it’s nutritious and I sometimes substitute lunch for this smoothie.
Atmosphere: 5
Food: 5
Service: 5
Doug Stephens
Great spicy tuna poke and friendly staff!
Atmosphere: 4
Food: 5
Service: 5
JennyJohnson1810
The salad bowl was the best!! It was all fresh, clean and crunchy.
Atmosphere: 5
Food: 5
Service: 5
Tammy Ferguson
I always enjoy my visits to Urban Cravings (Port) I appreciate the friendly staff and the clean atmosphere. My food is always fresh and very tasty and the service is very fast! Keep up the great work ladies, always an enjoyable experience.
Kid-friendliness: My grandkids love to come in and get the smoothie bowls and the wraps!
This is not the first time the service has been poor, but this has been the poorest service to date. Went in the shop nobody else in the shop. We were greeted right away very friendly. I put my order in for my wrap and we were also getting smoothie bowls. The girl making the wrap tell the other girls that were over there waiting to get smoothie bowls made. We were totally ignored. I understand that there are possibly other orders being done like on like orders, etc. but the girls were just puttering around. So besides a woman who had to go out to the car to get something and come back in there were no other customers. So while my wrap Is being made another person comes in their stuff gets made. They’re cashed out. The other person gets cashed out and we’re still standing there. The wrap I ordered isn’t even finished and we haven’t even been served over on the other counter for Smoothie bowls. The person making my wrap is all of a sudden on the phone and after about three minutes, I went over and very kindly said that I was a little frustrated and what was going on…… So 1 million excuses and apologies, and we still stood there waiting and waiting and waiting. So they finally came over and made our smoothie bowls and we cashed out. So now we have our smoothie bowls, and I have a stinking soggy wrap that’s been sitting around for who knows how long Because of the very poor service. Don’t get me wrong. The girls are very nice just unorganized and poor service.
Atmosphere: 2
Food: 5
Service: 1
Love the food every time! Always will recommend the smoothie bowls
Wheelchair accessibility: Yes!
Atmosphere: 5
Food: 5
Service: 5
Honestly my new favourite spot! the quality of the food and service is 10/10 and you’re always met with a smile. Shoutout to Amber for the helpful recommendations 😄
Atmosphere: 5
Food: 5
Service: 5
Edited to add: Would it kill you to update your holiday hours on Google?!?! 🤬
The best place for delicious healthy food. Great choices, loads of options for vegetarians and vegans.
Atmosphere: 2
Food: 5
Service: 5
They have decent food and choices but the layout is ridiculous. The girls have to walk back and forth continuously just to make a smoothie because half of the ingredients are on the other side or in the back. The ordering system leaves a lot to be desired. It's very poorly designed and not efficient at all.
Atmosphere: 2
Food: 4
Service: 3
Great smoothies
Atmosphere: 5
Food: 5
Service: 5
Great food and great service!
Atmosphere: 5
Food: 5
Service: 5
The freshest, tastiest and most amazingly delicious smoothies, smoothie bowls, rice bowls and wraps!! Everything I've tried has been so good!!!!
Atmosphere: 5
Food: 5
Service: 5
Great place to get a salad with the freshest ingredients.
Atmosphere: 5
Food: 5
Service: 5
This place is fantastic ? Great food and really nice staff
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Brutal service this afternoon, I'd give zero if it was an option. Staff completely ignored us when we came in and were clearly too busy chatting about their weekend instead of taking orders. To top it off they then go ahead and start serving customers who came in after us. One girl stood right in front of us at the till and didn't even bother to look up, then later tried to blame us for "not standing in the right spot"...not only will we not be back but I'll be telling people to actively avoid this place.
Atmosphere: 1
Food: 4
Service: 1
Vegetarian options: The green giant smoothie is one of my favorite. It’s healthy. It’s filling it’s light it’s nutritious and I sometimes substitute lunch for this smoothie.
Atmosphere: 5
Food: 5
Service: 5
Great spicy tuna poke and friendly staff!
Atmosphere: 4
Food: 5
Service: 5
The salad bowl was the best!! It was all fresh, clean and crunchy.
Atmosphere: 5
Food: 5
Service: 5
I always enjoy my visits to Urban Cravings (Port)
I appreciate the friendly staff and the clean atmosphere. My food is always fresh and very tasty and the service is very fast! Keep up the great work ladies, always an enjoyable experience.
Kid-friendliness: My grandkids love to come in and get the smoothie bowls and the wraps!
Atmosphere: 5
Food: 5
Service: 5
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