Wendy's

345 Lake St, St. Catharines
(905) 934-6421

Recent Reviews

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Eddy New 007

They took forever to get the order ready I waith for over 20min to pick the order and they we get blamed from the customer why it taking us lon to pick up The order and they put people to work that can’t read they only speak different language not English it’s like we are not in Canada we are somewhere else why would they put people to work that don’t know how to get an order ready people that speak English they can’t even get a job anywhere anymore you have to speak Indian to get a job now days

Tamara Gifford

Not that impressive on service lately

Atmosphere: 5

Food: 5

Service: 1

Jaimin Patel

I am waiting in drive through more than 10 min but 🙁

Atmosphere: 4

Food: 4

Service: 2

KIMBERLY PALMER

Food is always fresh and hot. It's always clean and staff are helpful and friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Frosty Cals 200-580

Mark Robertson

Tasty food rarely gets my order wrong. Friendly staff, clean restaurant although portions seem to be any smaller with the frosties which have a new type of lid that seals on them that's almost impossible got to kind of put your thumbs and try and pry it off in order to even get a bite.

Kid-friendliness: Jr frosties and meal choices

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Taco Salad, Baconator

Kimberly Elizabeth

Wheelchair accessibility: 5/5

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Baconator

Chris DeSante

Thieves! On 3 occasions, twice to myself and once to my sister they have stolen fries in the drive through.

Finally, today I was able to call them out and confront them today. They said they have no intentions however they were obvious eating chips in the window.

It’s a solid scam. They don’t give you a receipt, so when u try to ask for your complete order, they refuse. If I didn’t press and ask to speak with the manager I would have had an entire medium fry stolen from me.

In the photo u can see 2 takeout bags which proves I had to go back.

This place is probably fine, i am sure it’s just one manager or one staff member. But if you’re looking for a late night takeout place, A&W and McDonald’s are much better, safer options who don’t employ thieves.

Atmosphere: 1

Food: 2

Service: 1

rachael connor

This wendys is a joke. Ive worked at Wendys for 2 years of my life and they dont even know how to make a frosty cino. I asked for extra vanilla all the time and still nothing. May as well just go to tims at this point.

Service: 1

DAVE THOMPSON

No cutlery, or mayo or receipt to refer to that would allow for input to operator!

Dietary restrictions: Keto

Atmosphere: 2

Food: 3

Service: 2

Sabrina S

When I went the person working cash didn't know how to spell easy names (if you can't spell easy names than why were they hired), and in my hamburger I found a bone.

Atmosphere: 5

Food: 1

Service: 2

Recommended dishes: French Fries

Bailee Stoner

Horrible location. Avoid it if possible. I went today and the service was horrible. The restaurant was freezing. I dined in and couldn’t enjoy my meal because of how cold it was. My fries were also cold. Which is odd considering it was so “busy” it took 5 minutes to even place my order. Will not be returning any time soon

Atmosphere: 1

Food: 1

Service: 1

Roberto Campos

polite people

Atmosphere: 4

Food: 5

Service: 5

Steve B

Wow could not believe how RUDE the Indian guy who served me was. Would not recommend anyone go here, he was rude and dirty

Atmosphere: 1

Food: 3

Service: 1

Elvis Nekyon

This is my go-to place for breakfast every morning I find myself on Lake street. I am into the Breakfast Biggie for which I wish it was a "biggie" on especially fries and bacon......... all said, I recommend the quality of food and service. Did I mention that I also love the piped music they play. Try this place, you won't be disappointed.

Atmosphere: 4

Food: 4

Service: 4

Thomas Wuttunee

So I've had to come back and change this review. I've had numerous terrible experiences with this single Wendy's establishment, so much so I'd rather drive across town to get something, with this Wendy's being right in my backyard.

Here are a couple experiences I've had;
1. I've waited at the counter after having walked in for about 10 minutes with no one acknowledging me and multiple times I made eye contact with people. So I left and walked to A&w down the street.

2. Another experience went in. It seemed like it was more of a hangout for the employees than it was actual work. I guess I'm not saying that talking is bad but it literally just sounded like a hangout and the customers were secondary to that. There were people waiting behind me and I was sitting there waiting for similar amount of time for someone to acknowledge me.

3. Decide to go through drive-thru this time because it seemed like walking in was probably the worst option. I get to the drive thru, there's no one else there, just me and my girlfriend in the car we order two dave single combos. Wait about 3 to 4 minutes, I get my order as I'm about to drive off. I noticed that the bag is kind of light. I pull over go inside. There's no burgers in my bag. They gave me the fries and no burgers, this wouldn't be such an issue if it wasn't the first time that this happened at this location.

Anyway, here are some warnings. If anyone decides to read these, just avoid this location or just be ready to check your order every single time.

Parking: There's a decent number of spots as well as spots next door in a plaza that also has other amenities

Wheelchair accessibility: There is wheelchair parking near the entrance, which is also wheelchair accessible.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Wendy’S French Fries

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