Wendy's
345 Lake St, St. Catharines
(905) 934-6421
Recent Reviews
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CHECK YOUR FOOD IF YOU HAVE ALLERGIES. They do not care. Tomato on my food when asked specifically not to. Food was also COLD, not just room temp, legitimately cold to the touch.
Atmosphere: 1
Food: 1
Service: 1
I am at this location everyday for my daily drink (large Diet Coke with extra ice) all the staff are incredibly friendly!
Atmosphere: 5
Food: 5
Service: 5
Ridiculous wait time in the drive through and burger isn't even made with what I asked for
Only reduction was for a smaller portion of poutine ordered, could see bottom on one side. The food was all hot and fresh. Left full nonetheless.
Atmosphere: 5
Food: 4
Service: 5
The manager is beyond terrible! This is a BILLION DOLLAR company and they told me they got an “ error” on their debit terminal so I had to pay again. I looked up my bank account and the money came out , I showed the manager she said well wait 5-10 days for a refund if not come back.. she wouldn’t give us our lunch so we spend $57.00 on lunch and she didn’t care ONE bit!
When i went to wendy’s on lake street all i wanted was a cheese sauce and fries. i get my bag and the first thing i don’t see, is my cheese sauce. so i walk inside and get it. then i find that the cheese sauce is so small and lumpy, with no flavour. i am not impressed wendy’s on lake street 😠 go to the wendy’s on fourth ave they never disappoint!!
Atmosphere: 1
Food: 1
Service: 1
On occasion, someone here makes the BEST baconators!
Atmosphere: 4
Food: 5
Service: 4
It was a nice lunch.
Atmosphere: 5
Food: 5
Service: 5
The staff are never in a good mood. The customer service is lacking.
Food: 4
Service: 2
Late night staff was beyond friendly and the food was so good. I love this location dean and divjot were such a joy, was a pleasure to deal with. 100% my home
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The young lady at the drive thru at 3:00 pm October 5 was fantastic. Best customer service I have had in a long time. She deserves to be recognized for it
Atmosphere: 5
Food: 5
Service: 5
Very kind service
Atmosphere: 5
Food: 5
Service: 5
Ordered a Wednesday Frosty off the app but when we arrived they don't have them anymore. It really makes me wonder why they don't just make them unavailable on the app.
Normally this wouldn't be a big deal but I had been really wanting the Wednesday Frosty and even substituted my drink for it in the combo..
I just asked my boyfriend if he wanted the frosty (that was substantially cheaper than the Wednesday one) thankfully the lady upgraded it a size because she knew us and because she was probably aware that there was a price difference. I'm just thoroughly disappointed. I didn't even want to eat the rest of the stuff I ordered.
Atmosphere: 3
Food: 1
Service: 3
Service and food are God. Pop machine is always in need of repair. It's never working right on our last few visits
Atmosphere: 4
Food: 4
Service: 4
Only drive through was getting service. I waited for 5 minutes, but nobody came to take my order, so I left. Thanks for your service.
Service: 1
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