Tim Hortons
201 Queen St E, St. Marys
(519) 284-4555
Recent Reviews
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The customer service here for the evening shift is amazing. One of the best Tim Hortons around
Parking: Right outside of the Timmies
Atmosphere: 5
Food: 4
Service: 5
Excellent service by afternoon shift guys
Atmosphere: 5
Food: 5
Service: 5
I used to get my food and coffee every day from this place as I was a driver in St.Marys for 2 years.
I’ve been in too many Tims in AB and ON
I’ve never liked the products taste the way I do in this Tims especially French Vanilla!!!
And the whole team with no exception they’re kind and way skilled than the other places
Atmosphere: 5
Food: 5
Service: 5
Drive thru
Service: 5
Clean. Quick service
Atmosphere: 4
Food: 3
Service: 5
This Tim Hortons is always a go to spot in town.
Its service is hit and miss
If you go in the morning, if the owner is on the floor it’s run a lot smoother. The drive through is quick and efficient and you don’t get any attitude from the older ladies working there.
Around lunch time, you can definitely feel the change in attitude and the disrespect towards the high school students coming in for lunch. The staff get annoyed by the teenagers and treat them very disrespectfully, for no reason at all. You can hear it in the tone of their voice and tossing their food on the counter or in the way they call out the order. In the evening you get the teenagers working and they are great with the service, friendly staff and efficient. They really try to do a great job and the effort is seen.
There is a lot of inconsistency with this location in the service and the food isn’t always to spec. You can order the same thing every day and it will be made differently each time. For example: I ordered a buffalo chicken wrap- one day it’s chicken with a salad base the next day it has rice in it. Or the blackberry quencher drink one day they ask me if I want lemonade in it and the other day it’s just sparkling water. Either way it’s still made good, but different each time, so there isn’t much consistency.
You can also definitely tell the people that enjoy working there and the others who do not. Seeing the same faces each day while getting your coffee it’s nice to know someone by name and say hello or ask them how they are doing. Some are not so friendly at this location. It’s one out of two drive thru locations for coffee beside the McDonald’s. So there isn’t many options
Kid-friendliness: Very discriminatory towards the teenagers who come in for lunch
Atmosphere: 3
Food: 3
Service: 3
Great service by friendly cheerful staff. Although they were busy, the drive through moved at a smooth rate.
Atmosphere: 5
Food: 5
Service: 5
Customer service is highly unsatisfactory.
Atmosphere: 1
Food: 3
Service: 1
clean and quiet 🤫 👌
Good food really really slow service for food
Atmosphere: 3
Food: 5
Service: 2
Restaurantji Recommends
We were in St Mary’s for a baseball tournament last weekend and I was in your location several times … every time the staff was super friendly!!! What a nice change from the Tims locations in the GTA!!!!
Atmosphere: 5
Food: 5
Service: 5
Very tasty, but not everyone has Mexican soup,
Parking: I'm glad that parking is free
Atmosphere: 5
Food: 5
Service: 4
It's Tim Hortons.
Keep your expectations low, and they'll somehow still disappoint you
Friendly service overall, usually very busy, somtimes the wait time is high but that's more that fact that it can be busy.
Atmosphere: 3
Food: 4
Service: 4
It's Tim Hortons.
Keep your expectations low, and they'll somehow still disappoint you
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