Their ribs were excellentI've been disappointed in the past but now they are over the top
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Dinner
heather glover
Kim and Ashley are the absolute best!!! They make your drink exactly as you’d like, and are so pleasant, like angels☺️
Atmosphere: 5
Food: 5
Service: 5
Thea Griffin
Usually my friends go to place to meet up, Kim is absolutely wonderfulHowever every single time we come and have this young blond server, Madison maybe ? Awful. MiserableDrops things off and turns right around took half hour before the manager finally came and took our order still took her so long. I didn’t want to order anything after my one drink because she was our server and we knew it would be miserable and so long.
Atmosphere: 3
Food: 4
Service: 1
Amber Ireland
Great service and the food is amazing. My server Ashley was amazing.
Atmosphere: 5
Food: 5
Service: 5
Michael Gower
Great experience! A server named Ashley was so helpful!!! She took care of the drinks as they emptied even though it was quite busy. She was so sweet with my kids. We will definitely return :)Kid-friendliness: My kids never know what to decide on and somehow she got answers out of both of them in no time. They ate every bite!
It's been a long time since I've been here. The service today was fantastic they were fast and attentive to us best service I've had in any establishment in a long long time thanks Ashley for today I will be back 100%
Ilze Aaltink
Disappointed. Smallest hamburger I have ever seen as well as the portion of fries (normally an overabundance). The fish overdone . The steak was tough and small as well as the lobster or was it a shrimp tail? If it was lobster, it had to be a baby. I have not gone out for a good dinner for a long time and this was a huge disappointment. No wonder Chuck's was not busy that night. Not going back again.
Wandering Moose
Waited 45min for chucks burgers and fries, the poor waitress seemed to be waiting on the whole restaurant (we don't blame her) food came out and the fries were Luke warm and pickles missing on my burger, the waitress went back and got me pickles which was nice of her. Let me make this clear the waitress was not the issue it was the wait time of the food and the kitchen staff not putting everything on my burger. This is the 2nd time I have issues with this location.the restaurant had about 2 dozen customers in it, just seemed to be very understaffed.
Atmosphere: 3
Food: 2
Service: 2
Asvin Sathiyalingam
I recently visited this location, and my experience was delightful! The atmosphere was extremely cozy and the staff went above and beyond with service despite being very busy. I highly recommend everyone stop by if you’re ever in St.Thomas!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Lobster, Steak Dinner, Fries, Chicken Wings
G Gi
Good value for a nice meal and friendly service despite being quite busy.
Dont order the fish and chips. Overcooked and dried out.
Atmosphere: 4
Food: 2
Service: 4
Jeff Y
First off. An hour and 35 minutes waiting for food can be understandable, being completely ignored by our server that entire time is not! She served 3 other tables directly beside us, she had to walk between us to serve the 2 large tables of maybe 8 people per group. They got their, ate it, table was cleaned off, got desserts, table cleaned off again, got coffee and their bill all before the MANAGER, NOT OUR SERVER, came to tell us our food will still be 5 more minutes! We ordered 2 philly sandwiches, a chicken parm and one other sandwich. An hr and 35 minutes for that??? And no update from our server the entire time. Someone else brought us our drinks and a different server brought our only appetizer 30 minutes after ordering, it was cold! Needless to say when she said 5 more minutes I said forget it and walked out. Even after she said our food was heavily discounted. I told her I'm paying for our pop or im paying for nothing and I'm leaving. There were 4 of us. My gf and I left, my brother and his gf stayed. And what do you know....10 minutes later their food came out. So after an hr and a half they started and rushed to make our food. 3 sandwiches, a chicken parm and a quesadilla and 4 pops took that long, but 2 group parties who were paying a lot more got taken care of while we're COMPLETELY IGNORED. Went to McDonald's. Thanks for nothing.
Jennifer Fraser
Had awesome Easter Supper with family ,Kim was our server and was awesome .
Atmosphere: 5
Food: 5
Service: 5
Cecii
Love going to Chucks, and decided to try this location last night.Firstly had to wait quite the while to get seated, didnt seem overly busy. After we got seated, it took a while before we could order our drinks. It actually took so long that we ordered food at the same time. Got our drinks.. waited another half hour or so for our food. Had empty glasses when food arrived, and the waitress just ran off. Was very busy chatting with the table next to us. Had to eat very oily food, with nothing to drink. Had to flag down a waitress after them just walking by and smiling multiple times. Asked for drink refills, waitress looked annoyed, double checked which drink, and still got it wrong 15 minutes later. We still accepted the drink, amd another server came by and put the right drinks on the table shouting something about misscommunication as they ran off.The floors were also dirty and full of paper towels. Definetly do not recommend going here for a good Chucks experience. There is a lot better options within 20ish minutes of driving. ~ well worth the drive.
Atmosphere: 1
Food: 2
Service: 1
Cody Lucas
Generally I tend to like chucks roadhouse. I've been to a few and never really been disappointed. However, last night was a different story.Firstly, it wasn't that busy but service was slow. Like. VERY slow. We stood around in the entrance waited to be seated for 5 minutes, waited for another 15 for someone to take our drink order, which they then got wrong anyway.In terms of the food, it all just tasted off. Bland, overly oiled and just not very good. Even the coca cola tasted watered down and flat.
Their ribs were excellentI've been disappointed in the past but now they are over the top
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Dinner
Kim and Ashley are the absolute best!!! They make your drink exactly as you’d like, and are so pleasant, like angels☺️
Atmosphere: 5
Food: 5
Service: 5
Usually my friends go to place to meet up, Kim is absolutely wonderfulHowever every single time we come and have this young blond server, Madison maybe ? Awful. MiserableDrops things off and turns right around took half hour before the manager finally came and took our order still took her so long. I didn’t want to order anything after my one drink because she was our server and we knew it would be miserable and so long.
Atmosphere: 3
Food: 4
Service: 1
Great service and the food is amazing. My server Ashley was amazing.
Atmosphere: 5
Food: 5
Service: 5
Great experience! A server named Ashley was so helpful!!! She took care of the drinks as they emptied even though it was quite busy. She was so sweet with my kids. We will definitely return :)Kid-friendliness: My kids never know what to decide on and somehow she got answers out of both of them in no time. They ate every bite!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken, Steak and Lobster, Chicken Wings, Spinach Dip
It's been a long time since I've been here. The service today was fantastic they were fast and attentive to us best service I've had in any establishment in a long long time thanks Ashley for today I will be back 100%
Disappointed. Smallest hamburger I have ever seen as well as the portion of fries (normally an overabundance). The fish overdone . The steak was tough and small as well as the lobster or was it a shrimp tail? If it was lobster, it had to be a baby. I have not gone out for a good dinner for a long time and this was a huge disappointment. No wonder Chuck's was not busy that night. Not going back again.
Waited 45min for chucks burgers and fries, the poor waitress seemed to be waiting on the whole restaurant (we don't blame her) food came out and the fries were Luke warm and pickles missing on my burger, the waitress went back and got me pickles which was nice of her. Let me make this clear the waitress was not the issue it was the wait time of the food and the kitchen staff not putting everything on my burger. This is the 2nd time I have issues with this location.the restaurant had about 2 dozen customers in it, just seemed to be very understaffed.
Atmosphere: 3
Food: 2
Service: 2
I recently visited this location, and my experience was delightful! The atmosphere was extremely cozy and the staff went above and beyond with service despite being very busy. I highly recommend everyone stop by if you’re ever in St.Thomas!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Lobster, Steak Dinner, Fries, Chicken Wings
Good value for a nice meal and friendly service despite being quite busy.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Dont order the fish and chips. Overcooked and dried out.
Atmosphere: 4
Food: 2
Service: 4
First off. An hour and 35 minutes waiting for food can be understandable, being completely ignored by our server that entire time is not! She served 3 other tables directly beside us, she had to walk between us to serve the 2 large tables of maybe 8 people per group. They got their, ate it, table was cleaned off, got desserts, table cleaned off again, got coffee and their bill all before the MANAGER, NOT OUR SERVER, came to tell us our food will still be 5 more minutes! We ordered 2 philly sandwiches, a chicken parm and one other sandwich. An hr and 35 minutes for that??? And no update from our server the entire time. Someone else brought us our drinks and a different server brought our only appetizer 30 minutes after ordering, it was cold! Needless to say when she said 5 more minutes I said forget it and walked out. Even after she said our food was heavily discounted. I told her I'm paying for our pop or im paying for nothing and I'm leaving. There were 4 of us. My gf and I left, my brother and his gf stayed. And what do you know....10 minutes later their food came out. So after an hr and a half they started and rushed to make our food. 3 sandwiches, a chicken parm and a quesadilla and 4 pops took that long, but 2 group parties who were paying a lot more got taken care of while we're COMPLETELY IGNORED. Went to McDonald's. Thanks for nothing.
Had awesome Easter Supper with family ,Kim was our server and was awesome .
Atmosphere: 5
Food: 5
Service: 5
Love going to Chucks, and decided to try this location last night.Firstly had to wait quite the while to get seated, didnt seem overly busy. After we got seated, it took a while before we could order our drinks. It actually took so long that we ordered food at the same time. Got our drinks.. waited another half hour or so for our food. Had empty glasses when food arrived, and the waitress just ran off. Was very busy chatting with the table next to us. Had to eat very oily food, with nothing to drink. Had to flag down a waitress after them just walking by and smiling multiple times. Asked for drink refills, waitress looked annoyed, double checked which drink, and still got it wrong 15 minutes later. We still accepted the drink, amd another server came by and put the right drinks on the table shouting something about misscommunication as they ran off.The floors were also dirty and full of paper towels. Definetly do not recommend going here for a good Chucks experience. There is a lot better options within 20ish minutes of driving. ~ well worth the drive.
Atmosphere: 1
Food: 2
Service: 1
Generally I tend to like chucks roadhouse. I've been to a few and never really been disappointed. However, last night was a different story.Firstly, it wasn't that busy but service was slow. Like. VERY slow. We stood around in the entrance waited to be seated for 5 minutes, waited for another 15 for someone to take our drink order, which they then got wrong anyway.In terms of the food, it all just tasted off. Bland, overly oiled and just not very good. Even the coca cola tasted watered down and flat.
Atmosphere: 1
Food: 1
Service: 1