Tim Hortons
60 Elm St, St Thomas
(519) 631-4575
Recent Reviews
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Haven't stepped foot in it since covid and once they got operating sort of close to back to normal but no longer 24/7. I get my coffee at Daisy Mart and walk right through the Tim's parking lot back home. LOL. I really don't get these people in the Drive-Thru.... Stretch your legs and get out
It's Timmies. You've seen one, you've seen them all.
Atmosphere: 4
Food: 3
Service: 5
Tim Hortons at 60 Elm St., St. Thomas, ON (store #101741) has recently been getting worse , wrong coffees , and burnt bagels.
Atmosphere: 3
Food: 2
Service: 2
Always great service and good food. Highly recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Capp
A very “Tim Hortonsy” place by your usual Tum Hortons expectations, which is great and hard to find recently, no surprises needed when you want your regular coffee and soup.
Atmosphere: 5
Food: 5
Service: 5
Very friendly staff just a little slow with getting my order to me. People in line after me received their orders and were gone before I received the timbits I asked for.
Atmosphere: 5
Food: 5
Service: 4
Clean and quick service
Atmosphere: 5
Service: 5
Couldn't get the order right for two teas. It took three times to get it right.
Atmosphere: 3
Food: 3
Service: 1
Best staff!
Atmosphere: 5
Food: 5
Service: 5
I visited the Tim Hortons at 60 Elm St., St. Thomas, ON (store #101741) on October 20, 2024, and had a very disappointing experience. The most significant issue arose with my order: the chicken wrap was undercooked, posing a serious health risk. When I addressed this, the young lady who prepared it was unhappy with the feedback. The second serving was also undercooked with chunks of raw meat. When I brought this to their attention again, both staff members became argumentative and unprofessional, insisting the wrap was prepared correctly.
This level of service and behavior is unacceptable, especially from a reputable brand like Tim Hortons. Serving undercooked food is a serious violation of food safety protocols. I left the wrap on the counter without asking for a refund, as I was no longer interested in dealing with the rude staff.
I hope Tim Hortons takes this issue seriously to prevent similar incidents in the future. Very disappointing.
Order ID: 317324703
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
You will always have a great Timmies experience. Great food, intelligent staff and a earlier morning and late night drive through. Let their precocious service, food and atmosphere satisfy you always. Try their new meal menu and don't forget to rack up those points for a time when your dead dog broke. Redemption is only an app switch away. Luv Malcom💪😎🩵Stay strong St Thomas.
Atmosphere: 5
Food: 5
Service: 5
Service was very slow. Other than that was good
Atmosphere: 3
Food: 5
Service: 3
Great customer service. Girl that served us was very polite and friendly. Hard to find good service like this anywhere these days..thank you.
Atmosphere: 5
Food: 5
Service: 5
The service was fast and staff were friendly. We tried coffee with toasted 12grain bagel and cream cheese which was delicious.
Atmosphere: 4
Food: 5
Service: 5
Urinal looks like it's been broken for a LONG time...really?
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